/10
★★★★★
based on 125749 reviews published
★★★★★
based on 125749 reviews published
Latest customer reviews
5
/5
★★★★★
Everything is perfect Jadore
Darius Kaleci
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3
/5
★★★☆☆
There is a leak in the cap of the isothermal gourd. Not very satisfied.
Aboubacar Oumarou Bado
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Answer from Petit-Fernand
Thank you for your order. We are very sorry that you have a problem with the stopper and invite you to contact our customer service to help you at: [email protected] Cdt, Marylin
4
/5
★★★★☆
I ordered an isothermal can. It looks just like the picture. The only complaint is that the straw is far too short. As a result, it's impossible to consume the entire drink. But it's still a very nice drink.
Sandrine Deu
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1
/5
★☆☆☆☆
Very disappointed because order placed on September 17 and not yet received on October 9. No letter or email warning of the delay in delivery. Bottles ordered for a birthday and not received for the occasion....
Florence
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Answer from Petit-Fernand
Hello, Thank you for your order, but we are sorry that you have not yet received your order. Please do not hesitate to contact our customer service by e-mail at [email protected] so that we can help you. Sincerely, Marylin
5
/5
★★★★★
Great and useful products I am satisfied
Adriana D.
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5
/5
★★★★★
Fast shipping received in 2 days. Good quality, attractive labels. Holds well even after several washes.
Joanna B
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5
/5
★★★★★
Product conforms and deadline met.
Caroline Artis
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1
/5
★☆☆☆☆
It is taking me a long time and I need it before Saturday.
May Castillo
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Answer from Petit-Fernand
Hi May, I am sorry to hear that you have been waiting a while for your order. Our orders are manufactured within 48 hours and shipping can take 2-10 business days. If you have already passed this deadline, I invite you to contact us at [email protected] to provide you with a solution. Good afternoon, Maria.
5
/5
★★★★★
The transaction went smoothly. Fast shipping
Adede
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1
/5
★☆☆☆☆
Lovely looking labels and easy for a young child to spot their belongings. However, not when the labels fall off. Not even at half term yet and the labels have come off the drink bottle, snack pot, book bag, two jumpers and trousers. Sadly all style and no substance.
Jamie H.
Answer from Petit-Fernand
Dear Jamie, we thank yo for ordering with Petit-Fernand UK. We are sorry you are having problems with the label of the drink bottle and invite you to contact our customer service so we can help to: [email protected] Kindly, Marylin
5
/5
★★★★★
Always satisfied with your products. Nothing to complain about 🙂
Trustpilotpass
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4
/5
★★★★☆
Shipping is a bit expensive, but the gourd is very nice.
Jennifer Simiand
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1
/5
★☆☆☆☆
The sticker adhesive does not withstand washing at 30°. Most of the stickers have peeled off. Very disappointed with the purchase.
Patricia
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Answer from Petit-Fernand
Good afternoon Patricia, I am sorry to hear that your labels are peeling off, I invite you to contact our customer service at [email protected] to provide you with a solution. Good afternoon, Maria.
3
/5
★★★☆☆
Delivery time not respected and an article was missing in my delivery. but you returned everything very quickly. the quality of the products is really top very good product.
Barbar
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Answer from Petit-Fernand
Hello, thank you for your order and we are happy that you are satisfied with the products. We are sorry that there was a problem with the delivery. We send the items after 48 hours of manufacturing and after that we have to take into account the "priority service" postal delays. The quality of our service is very important to us and we try to do our best. Thank you again for your order, we hope that next time everything will run more smoothly 🙂 cdt, Marylin
5
/5
★★★★★
Fast delivery, superb quality labels at an attractive price. Highly recommend
Oceane.pvr
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5
/5
★★★★★
Very good for my children, just one small drawback: we should be able to put an image in jpg so that it can be printed, which would be a plus.
Eric Rotilio
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1
/5
★☆☆☆☆
Frankly, this is a lousy product with no appeal. I should have looked at the reviews before ordering. The problem is recurrent. The iron-on labels don't stick. It says in the guide that they are machine wash and tumble dry resistant. I received my batch of 100 labels a few weeks ago. I followed the procedure to the letter. Despite this, some labels are already starting to come off. Quite frankly, I've been ripped off. I'm not in the habit of expressing my dissatisfaction on the networks. But if this post can prevent other consumers from falling into this trap, so much the better. I'm furious
Cg
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Answer from Petit-Fernand
Hello, thank you for your order. We're sorry you had a problem with the labels. This is not normal and we invite you to contact us at [email protected] so that we can help you. Sincerely, Marylin
5
/5
★★★★★
I am delighted with my order. The guide is great. The labels correspond perfectly to our choice. My daughter is delighted to have her name all over her school things.
Nadia Fatol
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5
/5
★★★★★
Fast delivery. I am completely satisfied. Thank you
Daniel
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5
/5
★★★★★
TOP products! As usual... Always delighted... iron-on labels, isothermal water bottles (a larger capacity would be appreciated ;-), personalized lunchboxes Thanks for everything ?
Christelle Puech
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5
/5
★★★★★
Perfect, nothing to say
Aurelie
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5
/5
★★★★★
Order fairly quickly, the products are well packaged in the parcel.
Olivier
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5
/5
★★★★★
Very satisfied.
Adrien Baguet
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1
/5
★☆☆☆☆
I was very attracted by the labels once I received them, I attached them to my child's outfits, and I was hugely disappointed.... the first time I washed them, I lost the label within a day. I was going to recommend them, so I'm really disappointed and will be going to another site. Too bad for them I won't be advertising!
Justine Pajon
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Answer from Petit-Fernand
Hello, thank you for your order. We are sorry that you had a problem with the labels and we invite you to contact our customer service at [email protected], so that we can provide you with a solution. Thank you very much, Marylin
5
/5
★★★★★
We had an urgent need to label our belongings, it was an order that was fulfilled in a flash! everything was very clear, simple and reliable, we highly recommend it!
Angel
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3
/5
★★★☆☆
I received the labels they shipped on September 28 after almost a month. The shipment was not traceable so I did not know who to contact. On October 6 I get an automated email back confirming that until October 13 there is nothing to do but wait. To review the choice of carrier or at any rate give the option to track the shipment and make temporary arrangements while waiting. Great customer service, but can't always handle it after the fact.
Mattia P.
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Answer from Petit-Fernand
Good morning Mattia, Thank you for your comment. I am very sorry to hear that the labels had some delay, normally shipments take 4/5 days but it is true that sometimes the Post Office takes a little longer. I confirm that we have reshipped your order and have written you a clarification about the address in private. Let us know if everything is okay this time! Catherine
5
/5
★★★★★
Very good site with a variety of quality products! All made in France!
Ophélie P.
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3
/5
★★★☆☆
The labels didn't hold.
Aurore Bertrand
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Answer from Petit-Fernand
Thank you for your order, but we're sorry you had a problem with the labels. This is not normal and we invite you to contact our customer service at: [email protected] Cdt, Marylin
5
/5
★★★★★
The products are really very pretty, and I received them fairly quickly. The customer service is top notch as I had ordered labels that wouldn't peel off and they sent me another set with no problem. I recommend this site.
Julie
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4
/5
★★★★☆
Back-to-school gourd shortage
Gwendaline Smith
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