/10
★★★★★
based on 125745 reviews published
★★★★★
based on 125745 reviews published
Latest customer reviews
5
/5
★★★★★
I'm very satisfied with my order, which after receipt is exactly what the site offers and what I wanted.
Carole Lienard
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1
/5
★☆☆☆☆
I never received my order hard to give an opinion
Katty Noel
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Answer from Petit-Fernand
Hello Katty Thank you for sharing your opinion. We are sorry that you did not receive this order, I will contact you as soon as possible by email. See you soon, Melina
5
/5
★★★★★
Very pleased with my order: great selection, fast delivery and top quality!
Client
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5
/5
★★★★★
Efficient, on time and with really great customer service
Martina B.
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5
/5
★★★★★
Fast delivery.
Nathalie Mudjeredian
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4
/5
★★★★☆
The products are top quality. The only problem with the bottle I ordered was that my 4-year-old daughter couldn't open it.
Ktia
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5
/5
★★★★★
Fast and accurate service.
Audrey
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5
/5
★★★★★
Great products
Edith Mathurin
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1
/5
★☆☆☆☆
Disappointed gourd badly printed and impossible to close for children. Customer service offering to send us one back after two weeks, no news from them and they don't reply to our emails....
Mandy G
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Answer from Petit-Fernand
Hello Mandy Thank you for sharing your opinion and contacting us regarding this broken gourd. We will ship it later this week 🙂 Have a nice day, Melina
4
/5
★★★★☆
Good product as usual. But delivery a bit long!
Claire
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3
/5
★★★☆☆
Perhaps a little expensive for the size of the items
Melissandre Cammas
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Answer from Petit-Fernand
Hello Melissandre, Thank you for sharing your opinion about our products. We take into account our customers' opinions and suggestions, as well as the quality of our products, in order to set our prices as accurately as possible. Good day, Melina
1
/5
★☆☆☆☆
Frankly, I was very disappointed, even though I was very interested in this promising brand. Very late receipt of items, no information, automatic email response, always the same and misleading, no response on social networks to finally discuss with other customers who are in the same expectation or worse! The quality of cotton bags is limited ... in short I did not expect. The seriousness is lost I take the time to say when it goes wrong but also when it goes well.
Nadine
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Answer from Petit-Fernand
Hello Nadine Thank you for sharing your opinion. We are sorry that you are not satisfied with our services, we will contact you by email in order to compensate you. Good day, Melina
3
/5
★★★☆☆
Too bad delivery took so long! Otherwise very pretty kit.
Cambie Sandrine
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Answer from Petit-Fernand
Hello Sandrine Thank you for sharing your opinion. We're sorry for the delay, but we're doing our best to reduce it. We're delighted that you're satisfied with the quality of our kits. Good day, Melina
4
/5
★★★★☆
I find the presentation of the labels in booklet form very practical. The rendering corresponds to what I had visualized on the site. The self-adhesive and iron-on labels adhere well to the fabric and don't come off in the first wash.
Caroline
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5
/5
★★★★★
Perfect nothing to say
Aurélie
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1
/5
★☆☆☆☆
After 4 weeks I still have no goods and what comes back as an email Thank you for the positive feedback. As a customer you are not even taken seriously. Never again a pity for the money Have ordered elsewhere
Lisa S.
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Answer from Petit-Fernand
Hello, thank you for your order, but we regret that you have not yet received your goods. Please send us an e-mail with your order number to: [email protected] so that we can help you. Mfg, Marylin
2
/5
★★☆☆☆
Order received after 3 weeks of waiting. I wrote several times to the customer service and only got automatic replies. I'm usually very satisfied, but this time I was really disappointed.
Selma Bennia
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Answer from Petit-Fernand
Hello Selma Thank you for sharing your opinion. We're really sorry, we've had a lot of delays with our personalized kits, which is why it took so long to receive them. As a gesture of goodwill, we will refund the shipping costs. Good day, Melina
3
/5
★★★☆☆
Hello, the stickers are very difficult to remove and tear.
Karine Saelens-pascal
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Answer from Petit-Fernand
Hello Karine Thank you for sharing your opinion. We're sorry you're experiencing difficulties with our labels, we'll contact you by email so we can resolve this issue as soon as possible. Good day, Melina
1
/5
★☆☆☆☆
1 month delay for a back-to-school order, even though it is stipulated in the GTC that orders are dispatched within 48 hours. On the same day (3 weeks later), we were told that the order had been dispatched, and 1 hour later a second one told us that the order was being manufactured. It took 3 emails and a threatening email taking back the GTCs to see the order dispatched on the same day as this email. That's 3 weeks after the start of the new school year! To be avoided, blatant lack of seriousness
Christophe Arriat
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Answer from Petit-Fernand
Hello Christophe, Thank you for your message and for sharing your opinion. Yes, we had a delay with some of our products (personalized kits) unfortunately, that's why we couldn't ship this order in time. We apologize for the inconvenience. Have a nice day, Melina
5
/5
★★★★★
I'm very happy with my order, it's very easy to use the self-adhesive labels, which are very practical and hold well. The choice of personalization is varied, it's really nice. Thank you so much.
Charlotte Giuliani
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2
/5
★★☆☆☆
Items as ordered but very disappointed with delivery time.
Lydie Degrand
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Answer from Petit-Fernand
Hello Lydie, Thank you for sharing your opinion. We are sorry that you received your order late, we strive to reduce our delivery times, nevertheless we hope you are satisfied with our products. Good day, Melina
1
/5
★☆☆☆☆
Iron-on labels come off in the first wash, but I've applied the rule for gluing them.
Charlène
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Answer from Petit-Fernand
Hello Charlène, Thank you for choosing C-MonEtiquette and for sharing your opinion. I'm sorry that your labels are coming off, I'll contact you right away by email so that we can find a solution. Good day, Melina
5
/5
★★★★★
Fast and chic
Ablavi
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1
/5
★☆☆☆☆
A disappointment I never got anything , they took the money and I got nothing a real disappointment be careful
Terrsa
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Answer from Petit-Fernand
Dear Terrsa, Thank you for your comment. I am sorry that you have not received your order yet. Unfortunately, I don't have any reference (neither your last name nor order number or email address) so I can't verify. Please contact me via email at [email protected] or via Messenger or by phone at +33 972 591 149, we will find a solution to the problem. Looking forward to your contact Regards Caterina
1
/5
★☆☆☆☆
Come off once washed. Had the iron on ones, they do not stick properly and have had to repeatedly add new ones after every wash
Sarah B.
Answer from Petit-Fernand
Dear Sarah, thx a lot for ordering with us. We are sorry that you had problems with the labels. This is not normal and should not occur. Therefore we invite you to contact our customer service by e-mail to: [email protected] for further assistance. Kindly, Marylin
2
/5
★★☆☆☆
The items offered are of good quality, in line with my choices. On the other hand, I'm very disappointed with the service itself: the order took over 3 weeks to be delivered, and was cancelled twice without reason, but then charged. All because of an out-of-stock item, I was told, after several reminders, without it ever being recorded in my customer area. What a shame.
S?verine
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Answer from Petit-Fernand
Hello SĂ©verine, thank you for sharing your opinion. We are sorry that you received your order late and with several delivery issues. We apologize for the inconvenience and will get back to you. Good day, Melina
2
/5
★★☆☆☆
I've used the clothing and item stickers last year and they were great, but the new clothing stickers I bought that year don't stay on the clothing, I've had to replace several because they had peeled off.
Lucia
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Answer from Petit-Fernand
Good afternoon Bea, I am sorry to hear that your labels have peeled off. I invite you to contact our customer service at [email protected] to seek a solution. Good afternoon, Maria.
1
/5
★☆☆☆☆
Despite the lovely labels and fast delivery, I'm rather disappointed with the quality of the product. The iron-on labels peel off very easily, even though I followed the instructions to the letter. The object labels come off too, or you have to put a layer of tape over them. I finally bought myself a permanent marker, which is ugly but holds better. It's a shame, because the website is well designed, intuitive and easy to use, and the prices are in line with the competition, so they're fair from the outset.
Anne-solène Calas
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Answer from Petit-Fernand
Hello Anne-Solène Thank you for sharing your opinion, we're sorry you received the labels in this condition, I'll contact you immediately by email to bring you a solution. Good day, Melina
4
/5
★★★★☆
Lovely, practical isothermal water bottle with leak-proof stopper - no water leaks into the bag! My daughter loves her water bottle!
Sonia
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5
/5
★★★★★
Thank you, one of the best
Eniko F.