/10
★★★★★
based on 125748 reviews published
★★★★★
based on 125748 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Despite the lovely labels and fast delivery, I'm rather disappointed with the quality of the product. The iron-on labels peel off very easily, even though I followed the instructions to the letter. The object labels come off too, or you have to put a layer of tape over them. I finally bought myself a permanent marker, which is ugly but holds better. It's a shame, because the website is well designed, intuitive and easy to use, and the prices are in line with the competition, so they're fair from the outset.
Anne-solène Calas
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Answer from Petit-Fernand
Hello Anne-Solène Thank you for sharing your opinion, we're sorry you received the labels in this condition, I'll contact you immediately by email to bring you a solution. Good day, Melina
4
/5
★★★★☆
Lovely, practical isothermal water bottle with leak-proof stopper - no water leaks into the bag! My daughter loves her water bottle!
Sonia
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5
/5
★★★★★
Thank you, one of the best
Eniko F.
5
/5
★★★★★
Thank you for sending a new stopper for the gourd! Well received and less difficult to open! Great day! Bravo to Customer Service!
Céline Thill
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4
/5
★★★★☆
Top product design and presentation, but the problem is that the labels to be stuck on the clothes with the iron don't hold and have to be re-sticked regularly, all without steam, so not with a steam unit, and when it's the only iron in the house, it's a bit complicated!
Sophie K
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5
/5
★★★★★
The products are magnificent and very well made. Quality beyond reproach! Plus for shipping. The parcels are very well prepared and the little monster on the package is very cool ;D
Morgan Theurillat
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5
/5
★★★★★
Very happy with the labels
Neffati
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2
/5
★★☆☆☆
Order placed but no news. I was the one who asked about the status of my order several times. I would have appreciated it if someone had told me right away that my order would not be delivered on time. I had to come back to you several times. I was told on August 28th that my order would leave within 48 hours and on September 1st I was told that it still hadn't left. Contradictory replies 3 days apart. I'm not disappointed by the labels I received, but by the quality of the way my order was handled.
Cécile
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Answer from Petit-Fernand
Hello Cécile Thank you for sharing your opinion. We are sorry that you have had problems with delays and management of this order, we strive to reduce these delays and minimize unforeseen events given the current situation. Nevertheless, we hope you are satisfied with our products 🙂 Good day, Melina
5
/5
★★★★★
Super satisfied!
Gilliana
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2
/5
★★☆☆☆
I'm used to ordering my labels every back-to-school season, but this year I'm very disappointed: the sticky clothing labels didn't stand up to the washing machine and they're all gone!
Nicole
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Answer from Petit-Fernand
Hello Nicole, Thank you for sharing your opinion, we are sorry that you received labels that are coming off, I invite you to write to us at [email protected] with your order number please. Good day, Melina
4
/5
★★★★☆
Gourd very good but cap not very easy to use for children
Justin Collomb-rey
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5
/5
★★★★★
Update: although the labels were faulty, I received a replacement immediately after complaining to customer service. Really great, great customer service! I have ordered labels several times and have always been very satisfied. Good quality labels, cute design, great customer service. Unfortunately, I am very disappointed with the last labels I received. There seems to be a new coating so that the labels are very difficult to remove from the booklet. Usually it only works after some fiddling and with the result that the label is then creased and/or damaged. Annoying and doesn't look nice.
Christina S.
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Answer from Petit-Fernand
Hello Ms. Scholz, thank you for your order, but we regret that you had problems with the labels. This is indeed not normal and should not happen. We invite you to contact our customer service by e-mail at: [email protected] ! Thank you very much, mfg, Marylin
1
/5
★☆☆☆☆
The products are fine, but the delivery time is much longer than advertised. I was very disappointed to receive my order almost 3 weeks after the start of the school year when I was counting on it.
Marie-astrid
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Answer from Petit-Fernand
Hello Marie-Astrid, Thank you for sharing your opinion. We are sorry that you received your order late, but we hope that you are satisfied with our products 🙂 Good day, Melina
5
/5
★★★★★
Excellent products , super fast shipping . Super satisfied . Friendly and Available .
Invité
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5
/5
★★★★★
Fast delivery and products as described! Would recommend.
Aurelie
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5
/5
★★★★★
Lots of choice, good quality, holds up even after many washes. I put them on my son's comforters when he was born, he's 4 now, he takes them everywhere, I wash them often and the label is still there even if it's starting to get a bit damaged with time. Very happy
Aude Ludwig
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5
/5
★★★★★
As described
Fatou
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1
/5
★☆☆☆☆
A disappointment, the first and the last time, I have been waiting for more than 20 days and have not received the order. I do not recommend it. Sticker is much better, there is no color...
Sandra Tapia Orellana
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Answer from Petit-Fernand
Good afternoon Sandra, I am sorry you did not receive your order, I invite you to contact our customer service at [email protected] Good afternoon, Maria.
2
/5
★★☆☆☆
After the 2nd wash, the labels peel off...even though the procedure was followed as described...very disappointed.
Vm
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Answer from Petit-Fernand
Hi Victoire, Thank you for sharing your opinion, I'm sorry your iron-on labels are coming off, I'll contact you right away by email to find a solution. Good day, Melina
5
/5
★★★★★
The gourds are great.
Mlle Tiphanie Fradet
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3
/5
★★★☆☆
The service is good and the labels look great. But after only 4 weeks the labels are starting to come off the clothes. Never had this problem before....we followed the instructions in the booklet. So we have had to order more from another company.
Lisa N.
Answer from Petit-Fernand
Hello Lisa, thanks a lot for ordering with Petit-Fernand UK! We are sorry you had a problem with the labels and invite you to contact our customer service by e-mail, as this is not normal: [email protected] ! Thanks a lot, kindly, Marylin
1
/5
★☆☆☆☆
Very bad shipping! Order placed Sept 6 and nothing has arrived yet. Made email reminder, they replied to wait until Sept. 21 and if it did not arrive, advise. Wrote another email to which I received no response. Can't judge the quality (not having tried them) but definitely not very useful having started school two weeks ago!
Anto
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Answer from Petit-Fernand
Good morning Antonio Thank you for your comment. I am sorry to hear that you have not yet received your products. We respond to all messages we receive as quickly as possible, but unfortunately I do not have your last name or your order number available I can not find our conversations to identify and solve the problem, please contact me by email at [email protected], or if you want you can call me at +33 972 591 149 . Regards Caterina
1
/5
★☆☆☆☆
The iron-on labels don't stick at all, so after the first wash they disappear in the drum! In short, you have to reapply them every time you iron. In the end, it's a purchase for nothing, I'll have to go and find some elsewhere! I strongly advise against
Karine C
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Answer from Petit-Fernand
Hello Karine, Thank you for sharing your opinion, I'm sorry that your iron-on labels are coming off, I'll contact you right away by email to find a solution. Good day, Melina
5
/5
★★★★★
Very pretty bottle, top quality! Easy to use, my 5 year old daughter loves it!
Aurélie Guinche
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2
/5
★★☆☆☆
Shipment too long, almost 3 weeks, whereas the commitment is to prepare in 48 hours plus postal time.
Lisou
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Answer from Petit-Fernand
Hello Anne-Lise, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
5
/5
★★★★★
Quality labels and gourd / easy to use for kids and adults / record shipping time! I highly recommend
Pauline G
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5
/5
★★★★★
Perfect! Useful purchase
Mme De Boysere Duffaut Delphine
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5
/5
★★★★★
Very satisfied with the stickers Easy to stick on Doesn't come off in the washing machine The gourd too, very pretty The stopper a bit fragile but the team was very quick to send me another one. The little extra gift, a sheet with stickers. Thank you for the speed with which you received the parcel and above all the speed with which you exchanged emails. I recommend you
Orli Zitoun Sayada
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5
/5
★★★★★
Very good service! My item arrived faulty and was returned very quickly. Thank you very much!
Rachel
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5
/5
★★★★★
Very satisfied practical labels
Dany
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