/10
★★★★★
based on 125700 reviews published
★★★★★
based on 125700 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I have not received my order.
Eva Beatriz Pérez Ramos
Translated review
Answer from Petit-Fernand
Dear Eva, I am sorry that you have not received your order, and as you said by email, we have sent your order for the second time, it left our office again on 06/14 🙂 Have a nice weekend, Melina
1
/5
★☆☆☆☆
I have not received my order yet
Sylvia Karmann Pons
Translated review
Answer from Petit-Fernand
Dear Sylvia, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order, as you said by email, we have sent you your order again, it left the office on 6/13/06. Have a nice weekend, Melina
1
/5
★☆☆☆☆
My order never arrived at its destination.
Ana Carolina
Translated review
Answer from Petit-Fernand
Dear Ana Carolina, Thank you for choosing Petit-Fernand, it is not normal that you have not received your order, I will contact you immediately by email. See you soon, Melina.
1
/5
★☆☆☆☆
I haven't received my labels
Maeva Lesieur
Translated review
Answer from Petit-Fernand
Hello Maeva, Thank you for ordering from C-MonEtiquette! I'm sorry you didn't receive your order, I'll contact you right away by email. See you soon, Melina
1
/5
★☆☆☆☆
The labels come off, long to do!!!!
Olivia Westermann
Translated review
Answer from Petit-Fernand
Dear Olivia, thank you for your message and your confidence. We're sorry to hear that your labels have come unstuck. Iron-on labels are normally permanent, so there is obviously a problem, perhaps with the application. Please email us at [email protected] so that we can resolve the situation to your complete satisfaction. See you soon, Sophie
1
/5
★☆☆☆☆
The delivery has not arrived twice!
Stf
Translated review
Answer from Petit-Fernand
Thank you for your review. We are very sorry that you were not satisfied and that something went wrong with your delivery. I wrote you an e-mail about this yesterday. Thank you for your reply! We apologize again for the inconvenience. It is rare, but unfortunately sometimes happens that there are delivery problems with the quantities we send out. Yours sincerely
1
/5
★☆☆☆☆
Labels are removed from garments after use (before washing) and from others after the first wash, even though the instructions for applying the labels have been scrupulously observed.
Isabelle B
Translated review
Answer from Petit-Fernand
Dear Isabelle, thank you for your message and your confidence. We're sorry to hear that your labels have come unstuck. Please write to us with more details or even photos at [email protected] so that we can resolve the situation to your complete satisfaction. See you soon, Sophie
1
/5
★☆☆☆☆
Pretty labels, impeccable printing, but they come off by half each time they are washed, despite all the instructions followed to the letter.
Cécile BrÉmond
Translated review
Answer from Petit-Fernand
Dear Cécile, thank you for your message and your confidence. We're sorry to hear that your labels are coming off. Iron-on labels are permanent, so there's obviously a problem. Please email us at [email protected] with photos of the peeling labels so that we can resolve the situation to your complete satisfaction. See you soon, Sophie
1
/5
★☆☆☆☆
I'm sorry to make a bad evaluation but this time I placed the order on May 13 and today, June 10, I still have not received it. Today my son was leaving for camp and it has not been possible to mark the clothes properly.
Ma Josep Jimenez Subirana
Translated review
Answer from Petit-Fernand
Dear Maria Josep, Thank you for your message. On 03/06 we have answered you to verify your email address, with no answer from you. I will contact you again by email. See you soon, Melina.
1
/5
★☆☆☆☆
Several orders and each time problems. I'll stop with them and go to a competitor!
Nonalie
Translated review
Answer from Petit-Fernand
Dear Madam, you were indeed unlucky. When you placed your first order in 2017, there was a problem on our part, but this year, when you placed your second order, the envelope was damaged in the post and we sent the products back to you at our expense. Give us a third chance? This will be the one where you'll finally see that things are going well with us 😉 We'll be happy to make you a commercial gesture. See you soon, I hope. Sophie
1
/5
★☆☆☆☆
I have not yet received my Refund 13 labels.
Angela Ferrando
Translated review
Answer from Petit-Fernand
Dear Angela, Thank you for your message. I am sorry that you did not receive your order, I will contact you right away by email. Sorry for the inconvenience caused, have a nice day; Melina
1
/5
★☆☆☆☆
I have not received my order
Lady Lantigua Espinosa
Translated review
Answer from Petit-Fernand
Hello Madam, We are very sorry to hear that you have not received your order. I can confirm that it was indeed manufactured and delivered to the postal service at the priority rate on 20/05. In view of the delay, it should therefore have reached you. Could you please confirm your postal address by email to [email protected]? I look forward to hearing from you. Yours sincerely, Sophie Chargée de Clientèle C-MonEtiquette Tel: 09 72 50 95 31
1
/5
★☆☆☆☆
Very (too) long wait for reception, what a shame!
Laurence Nollen
Translated review
Answer from Petit-Fernand
Hello Laurence, Thank you for choosing C-MonEtiquette! I'm sorry you received your order late, but we're working to improve our delivery times. Have a nice day, Melina.
1
/5
★☆☆☆☆
This time FATAL. They got lost along the way and never arrived, customer service I can't say anything bad, they requested a new printing of the labels but I needed them because my daughter was going camping for three days and they didn't arrive on time. In the end I placed an order for absolutely nothing. I don't think I will order them again through Petit-Ferdinand.
Sonia
Translated review
Answer from Petit-Fernand
Dear Sonia, Thank you for choosing Petit-Fernand. I am sorry that you received your order late, as you say, we have sent you the order a second time. Please do not hesitate to contact us again at [email protected] if you need any other information. Have a nice day, Melina.
1
/5
★☆☆☆☆
Excellent value for money
Anna Ortega
Translated review
Answer from Petit-Fernand
Dear Anna, Thank you very much for your message and for choosing Petit-Fernand! It seems that you have made a mistake in the evaluation of our products by rating us with one star. We would be very grateful if you could rectify it. Have a very nice day. Maria.
1
/5
★☆☆☆☆
I'm very disappointed it's been a month and I still haven't received my order.
Nathalie Altarac
Translated review
Answer from Petit-Fernand
Hello Nathalie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, and as indicated yesterday by phone, we will resend this order to your billing address. We apologize for the inconvenience. Have a nice day, Melina.
1
/5
★☆☆☆☆
First purchase: bottle stopper breaks. Second purchase: stopper arrives completely broken.
Leïla Fruteau
Translated review
Answer from Petit-Fernand
Hello Leïla, Thank you for choosing C-MonEtiquette! I'm sorry the cork arrived broken, we'll send you back a pink cork. We apologize for the inconvenience. Have a nice day, Melina.
1
/5
★☆☆☆☆
I still have not received my order and I have confirmed that this is the correct address.
Idalia Martins Tinoco
Translated review
Answer from Petit-Fernand
Hello Idalia, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, we answered your email on 05/31 for an address confirmation, without any response from you. I'll get back to you right away by email. See you soon, Melina
1
/5
★☆☆☆☆
Order not received
Charlotte Galand
Translated review
Answer from Petit-Fernand
Hello Charlotte, First of all, thank you for choosing C-MonEtiquette. I am sorry that you did not receive your order, and as indicated yesterday, we will refund the amount of this order. We apologize for the inconvenience. Have a nice day, Melina.
1
/5
★☆☆☆☆
I placed my order more than a month ago, it has not arrived, I claimed it and it still has not arrived.
Cristina Gutierrez
Translated review
Answer from Petit-Fernand
Dear Cristina, Thank you for letting us know that you had problems with the shipment of your order. I have followed up on it and sent you an email. Good day, Maria.
1
/5
★☆☆☆☆
Unfortunately the labels don't stick... . I wondered if it was because of my iron... . I'm disappointed.
Claire Lg
Translated review
Answer from Petit-Fernand
Hello Claire, Thank you for choosing C-MonEtiquette! I'm sorry that some of your labels have come unstuck. I'll contact you right away by private message to find out what happened. See you soon, Melina.
1
/5
★☆☆☆☆
I am not at all satisfied because order not honored!!! on time you say 48 h delivery I received them 8 days later!.my daughter was away on a trip in these labels will remain at the bottom of the drawer so no more order dear you because money thrown out the window good continuation
Jalila Hatri
Translated review
Answer from Petit-Fernand
Hello Jalila, Thank you for your message. I'm sorry you're not satisfied with our delivery times, in fact the 48 hours corresponds to the manufacturing time and not to the delivery. Perhaps you'll be able to use the labels on a future trip? Have a nice day, Melina.
1
/5
★☆☆☆☆
The goods have not yet arrived after 3 or 4 weeks. Update: No, the goods haven't arrived yet. You didn't mention that this was due to the holidays and if I'm being nagged here to indicate whether I was satisfied, then I'll just do that.
Anneliese
Translated review
Answer from Petit-Fernand
Hello Annelise. We are sorry that you are not satisfied. We have resent the order on May 31st. As the goods come from France, it may take a few days. However, you should receive it in the next few days. If this is not the case, please contact me by e-mail at: [email protected]
1
/5
★☆☆☆☆
Very, very bad. They don't hold.
Mariage De Laura & Antoine (09 Sept. 2017)
Translated review
Answer from Petit-Fernand
Hello Laura, thank you for choosing C-MonEtiquette. I'm sorry that your labels don't fit. Please write to us at [email protected] if you have any complaints. See you soon, Melina.
1
/5
★☆☆☆☆
Hello unacceptable it was My second purchase of notebook it is my label impossible to unstick the labels objects the telephone number not accessible Saturday my daughter left in class discovered this week I could not mark all its business..... I will besides leave the same comment on the social networks
Stephanie Siemieniec
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for your message. I'm sorry that your labels cannot be removed from the booklet, this is not normal. Please note that we are open from Monday to Friday, so we don't work on weekends. I'll get back to you right away by email. Have a nice day, Melina.
1
/5
★☆☆☆☆
I was very disappointed. They all came off in the first wash.
Loli Díaz Vega
Translated review
Answer from Petit-Fernand
Hi Loli, We are sorry to hear that your labels have peeled off. To see what could have happened, I invite you to send us pictures of the peeled off labels to [email protected]. Have a nice day, Maria.
1
/5
★☆☆☆☆
Poorly functional
Tamara Rodriguez Lopez
Translated review
Answer from Petit-Fernand
Hi Tamara, We are sorry to hear that you have had a bad experience with our labels. To see what could have happened, I invite you to contact us at [email protected], telling us what happened. Good day, Maria.
1
/5
★☆☆☆☆
Order never received...maybe the post office I don't know.....but very disappointed....
Guillaume Chauvin
Translated review
Answer from Petit-Fernand
Hello Guillaume, First of all, thank you for choosing C-MonEtiquette! We are very sorry that there was a problem with the delivery of this order, and as indicated by email we have put this order back into production so that it can be reshipped to you as soon as possible. We apologize for the inconvenience. Melina
1
/5
★☆☆☆☆
No information package ever received very bad.
Nadia Ben Khedher
Translated review
Answer from Petit-Fernand
Hello Nadia, First of all, thank you for choosing C-MonEtiquette! I am sorry that you did not receive your order, and as indicated by phone we have requested a refund. We apologize for the inconvenience. Have a nice day, Melina
1
/5
★☆☆☆☆
Many of my labels didn't survive the washing machine, although I did respect the application time... I'm disappointed, I wanted to avoid sewing with standard labels, but in the end I should have....
Chrystelle Guerin
Translated review
Answer from Petit-Fernand
Hello Chrystelle, Thank you for choosing C-MonEtiquette! I'm sorry some of your labels didn't wash out, I'll get back to you right away by email. See you soon, Melina.