/10
★★★★★
based on 125700 reviews published
★★★★★
based on 125700 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I haven't received my order, it's been a month
Adele
Translated review
Answer from Petit-Fernand
Dear Adele, We are sorry to hear that you have not yet received your order. We confirm that it was manufactured and entrusted to the postal service on 25/03. As of today, you should have already received your order. We kindly ask you to contact us at customer service [email protected] Sincerely, Sophie
1
/5
★☆☆☆☆
Good morning, After receiving an email informing me that the order had been shipped, I never received it. Thank you
Cristina
Translated review
Answer from Petit-Fernand
Dear Cristina, Thank you for choosing Petit-Fernand! It is not normal that you have not received your order. I will contact you right away by email. See you soon, Melina.
1
/5
★☆☆☆☆
Despite all my reminders, I still haven't received the labels, even though my daughter is leaving for a discovery class in 15 days !!!!
Sylvie
Translated review
Answer from Petit-Fernand
Hello Sylvie, Thank you for sharing your opinion. We have had no email from you, and contacted you on 27/03 (without reply) to notify you that the Post Office had returned your order to us for an address error. I will contact you again by email. See you soon, Melina.
1
/5
★☆☆☆☆
I have not received my order
Ledo Ledo Tamara
Translated review
Answer from Petit-Fernand
Dear Tamara, We have contacted you by email and have resent your order on 04/16 to the same address you provided. Feel free to contact me again at [email protected] Have a nice day, Melina.
1
/5
★☆☆☆☆
Unfortunately to date I have not received the requested product I was promised that it would be shipped again but to date still nothing I hope to be compensated for the amount paid
Ammatuna T.
Translated review
Answer from Petit-Fernand
Dear Tiziana, We are sorry that you still have not received it despite the referral on 10/04. We asked you for your home address because we know that in companies delivery is more complicated.... She wanted to keep her work address and the envelope did not arrive (or it arrived but confused with an advertisement and thrown away ). Please contact us again and give us your home address, provided mailbox with your last name clearly visible please. See you soon, Sophie
1
/5
★☆☆☆☆
If I could give zero stars, I would. The main purpose of the stickers is to stick and, according to the brand promise, to stick to objects and clothing. Unfortunately, after one wash, the sticker in my son's jacket is already peeling off again and I am very disappointed. I haven't stuck any more stickers on any other items of clothing since then because I'm so frustrated with the not-so-cheap labels.
Pohl S.
Translated review
Answer from Petit-Fernand
Hello Mrs. Pohl, thank you very much for your opinion. We are very sorry that the labels do not meet your expectations. I have sent you an e-mail for further clarification so that we can find a suitable solution. The satisfaction of our customers is important to us and we set high quality standards for our products. Have a nice day and best regards, Eileen
1
/5
★☆☆☆☆
Ordered in late March. Never arrived.
Bassi S.
Translated review
Answer from Petit-Fernand
Dear Stefania, I looked at your order and it appears that you forgot to indicate the house number on the delivery address. Normally the envelope should have been returned to us but we have not received it at this point, so please contact me by email at [email protected] to give me the full address and we will send it back to you at our expense. See you soon! Sophie đ
1
/5
★☆☆☆☆
My daughter went on a field trip on April 4th. Today I can say that almost all the stickers I used have peeled off. It is clear to me that I will not repeat or recommend this brand.
Mendez Arguelles Ana
Translated review
Answer from Petit-Fernand
Dear Ana, Thank you for sharing your opinion! I'm sorry to hear that your labels have peeled off, it's not normal, I invite you to contact me at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
For the first time, it's a disappointment that the inscriptions have disappeared from the labels.
Sarzeau Emmanuelle
Translated review
Answer from Petit-Fernand
Hello Emmanuelle Thank you for sharing your opinion! I'm sorry you're not satisfied with our labels, please write to us at [email protected] so we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
Hello, I still haven't received my order !!!! Thank you for doing the necessary as soon as possible! Best regards Stéphanie Condamines 06 81 08 13 66
Condamines Stéphanie
Translated review
Answer from Petit-Fernand
Hi Stephanie, I'm contacting you right away regarding this order. We replied to you yesterday, and are still waiting for your address confirmation to reship the order. See you soon, Melina.
1
/5
★☆☆☆☆
After 10 days the labels on had still not arrived, despite the fact that I had already contacted to inform them that I thought they were lost. The response was immediately accusatory towards the post office, not even an internal check was done. When I requested new shipment stating that I would not be willing to accept another 10 days, miraculously after 24 hours the labels arrived.
Alessia
Translated review
Answer from Petit-Fernand
Dear Alessia, it was then as mentioned, delivery is within 2 to 6 working days, and occasionally a little more when they are delayed as in your case đ We are happy that you received your order, and we hope you are happy with it. Kind regards, Sophie
1
/5
★☆☆☆☆
Unfortunately, the order has still not arrived!!!
Gasser L.
Translated review
Answer from Petit-Fernand
Hello Mrs. Gasser, thank you very much for your review. We are very sorry that you have not yet received your order. I have contacted you by e-mail to check the delivery address with you. If this is correct, we will be happy to send you the labels again. Have a nice day and best regards, Eileen
1
/5
★☆☆☆☆
I put the labels on and waited before washing them. Most of them come off very quickly. Very disappointed
Delarue Sandrine
Translated review
Answer from Petit-Fernand
Hello Sandrine, Thank you for sharing your opinion and for ordering from C-MonEtiquette! I'm sorry your labels are coming unstuck, this is not normal. Please don't hesitate to contact us at [email protected] if you have any complaints. See you soon, Melina.
1
/5
★☆☆☆☆
VoilĂ sans. Comments
M. Yanna Alexandra
Translated review
Answer from Petit-Fernand
Hello Alexandra, Thank you for choosing C-MonEtiquette! Please tell us more about your experience with our products at [email protected]. See you soon, Melina.
1
/5
★☆☆☆☆
Disappointed ... ja already ordered on another site and the labels held. This one didn't...I don't recommend it anymore! Thank you
VĂ©ro Axelrad
Translated review
Answer from Petit-Fernand
Hello VĂ©ronique, thank you for ordering from C-MonEtiquette! I'm sorry your labels are coming off, that's not normal, I'll contact you right away by email. See you soon, Melina.
1
/5
★☆☆☆☆
Nothing to say, complies with our expectations, very quick delivery and beautiful presentation of the products.
Catherine
Translated review
Answer from Petit-Fernand
Hello Catherine, Thank you for sharing your opinion đ However, it seems that in view of your positive review you have mistakenly selected "bad", please do not hesitate to change if you have been satisfied with our products and services! Have a nice day, Melina
1
/5
★☆☆☆☆
Disappointed with this 2 nd order: label comes off in the first wash! Labels wilt when placed on clothing! Too bad because of the pretty design. Very disappointed considering the price paid.
Emilie
Translated review
Answer from Petit-Fernand
Hello Emilie, thank you for ordering from C-MonEtiquette! I'm sorry your labels are coming off, that's not normal, I'll contact you right away by email. See you soon, Melina.
1
/5
★☆☆☆☆
Product never delivered! You simply stole from me 10!!!!!
Caterina L.
Translated review
Answer from Petit-Fernand
Dear Catherine, we are sorry, we did not know! I looked at your order and it appears that you forgot to indicate the house number. on the delivery address. Normally the envelope should have been returned to us but we have not received it at this point, so please contact me by email at [email protected] to give me the full address and we will send it back to you at our expense. See you soon! Sophie đ
1
/5
★☆☆☆☆
The iron-on labels don't stick, even if you follow the instructions carefully. I'm very disappointed.
Cliente
Translated review
Answer from Petit-Fernand
Hello Nelly, thank you for ordering from C-MonEtiquette! I'm sorry your labels are coming unstuck, that's not normal, I'll contact you right away by email. See you soon, Melina.
1
/5
★☆☆☆☆
Product not received to date. My child will be going to school without the labels...
Stéphanie Olagnero
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette I'm really sorry that you didn't receive your order, this is not normal at all, I see that you didn't contact our customer service? I'll contact you by e-mail. See you soon, Melina.
1
/5
★☆☆☆☆
The first time I wash them, the labels come off. I have to put a stitch on each one. So double the work.
Yvonne Cornut
Translated review
Answer from Petit-Fernand
Hello Yvonne, thank you for sharing your opinion! I'm sorry your labels are coming off, that's not normal indeed, I'll get back to you right away by e-mail. See you soon, Melina.
1
/5
★☆☆☆☆
I can't evaluate you because it's a gift I made.
Fatma Mehanni
Translated review
Answer from Petit-Fernand
Thank you for your opinion. Have you had a negative experience with our products? Because the rating you gave us is very poor, please don't hesitate to tell us more about your opinion.
1
/5
★☆☆☆☆
My opinion is based on what I ordered and received! I would like to point out that: I ordered self-adhesive labels which are supposed to stick and resist on the objects but after three days the labels came off As you can see from 30 labels bought the next 10 are at -50% As by chance I ordered the first 30 and the next 10 did not benefit from the discount because I supposedly selected "iron-on labels" .... Very disappointed with this first and last order!
Gaelle Bonnichon
Translated review
Answer from Petit-Fernand
Hi Gaelle, I'm sorry you're not satisfied with our labels and services. You had indeed ordered self-adhesive labels for objects, corresponding to what you received. Wishing you a pleasant evening, the C-MonEtiquette Team.
1
/5
★☆☆☆☆
Labels don't fit on clothes!
Kelly Lempereur
Translated review
Answer from Petit-Fernand
Hello Kelly, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, please email us at [email protected] with any complaints. See you soon, Melina.
1
/5
★☆☆☆☆
Order arrived +++ late and incomplete! I had to call customer service several times to get my (incomplete) order. They made a financial gesture but only reimbursed me for the missing labels, which is normal. I don't recommend this site at all A-qui-S is much better!
MĂ©contente
Translated review
Answer from Petit-Fernand
Hello Clotilde, I am very sorry that you are not satisfied with our products and service. There was indeed an error on your order, as we informed you, and we have returned your order and refunded the missing part. I fully understand your dissatisfaction, please do not hesitate to contact us again at [email protected] if you wish to make a further complaint. Wishing you a good day, Melina.
1
/5
★☆☆☆☆
Clothing labels that peel off after 1 wash !!!
Aurelie Caucheteux
Translated review
Answer from Petit-Fernand
Hello Aurélie, Thank you for sharing your opinion. I am sorry that you are not satisfied with our labels, I see that you ordered self-adhesive labels for clothes, did you apply them on the care labels and not directly on the fabric, as indicated on our website? Have a nice day, Melina.
1
/5
★☆☆☆☆
I have not received it, I have not received an answer, I have tried to communicate by phone, by RRSS....
Blanca Charles Chueca
Translated review
Answer from Petit-Fernand
Dear Blanca, Thank you for choosing Petit-Fernand! I am very sorry that you did not receive your order, it is not normal to contact you right away by email. Have a nice day, Melina.
1
/5
★☆☆☆☆
After the first washing all the name stickers came off. Unnecessary purchase.
Paola C.
Translated review
Answer from Petit-Fernand
Dear Paola, the thermoadhesive labels are permanent, I think there was a problem with the application, or you received a defective batch. I would be happy to help you if you would like to contact me at [email protected]. See you soon, Sophie (customer service) đ
1
/5
★☆☆☆☆
Despite following the instructions, the labels peel off after one or two washes. It's true that the service isn't expensive, but considering the results, no matter how small, it's a waste.
Bp
Translated review
Answer from Petit-Fernand
Hello Barbara, Thank you for ordering from C-MonEtiquette. I'm sorry that your labels have come off. Did you iron them on according to the instructions? Please don't hesitate to contact me by email at [email protected] Melina
1
/5
★☆☆☆☆
The description is not at all in connection with the article because I ordered self-adhesive labels and with washing it goes whereas it is specified that it does not come off with washing I specify that I do not use a tumble dryer and that I stuck them on the covers DĂ» clothes as indicated therefore I would not make publicity and would not recommend any more.
Amandine Verryser
Translated review
Answer from Petit-Fernand
Hello Amandine, Thank you for ordering from C-MonEtiquette. I'm sorry your labels are coming off, it's not normal indeed, I'll contact you right away by email. See you soon, Melina.