/10
★★★★★
based on 125624 reviews published
★★★★★
based on 125624 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Labels are not resistant to washing and rubbing
Laurence Kiener
Translated review
Answer from Petit-Fernand
Hello Laurence, thank you for ordering from C-MonEtiquette! It's not normal that your labels don't hold, I'll contact you right away by email. See you soon, Melina.
1
/5
★☆☆☆☆
I have NOT received the goods to date. Unfortunately you can't give minus stars
Jennifer R.
Translated review
Answer from Petit-Fernand
Hello Mrs. Robak, thank you very much for your review. I have sent you an email to check your address. The order should have arrived long ago, so it is possible that the labels were lost in the post or the wrong address was given. For further clarification, please contact me by e-mail, we are available on weekdays from 9.30 am to 5.30 pm. Best regards and have a nice day, Eileen
1
/5
★☆☆☆☆
The labels peel off very quickly, whether after washing or after the garments have been worn, even a few days after putting them on!
Kenza M
Translated review
Answer from Petit-Fernand
Hello Kenza, Thank you for your review! I'm sorry your labels are coming off, this is not normal, I'll contact you right away by email. See you soon, Melina.
1
/5
★☆☆☆☆
Labels with iron so that it holds. Labels that won't stay on the iron any longer . nothing to iron one side of this school . I had to buy another to sew . I don't recommend ...
Cindy Challut
Translated review
Answer from Petit-Fernand
Hello Cindy, thank you for ordering from C-MonEtiquette! It's not normal that your labels don't hold, I'll contact you right away by email. See you soon, Melina.
1
/5
★☆☆☆☆
I never received my order.
Marina Beltrando
Translated review
Answer from Petit-Fernand
Hi Marina, First of all, thank you for ordering from C-MonEtiquette! I'm sorry you didn't receive your order, it's not normal at all. I'll contact you by email right away. See you soon, Melina.
1
/5
★☆☆☆☆
First wash on some garments, the labels have peeled off
Renard Severine
Translated review
Answer from Petit-Fernand
Hello Séverine, thank you for sharing your opinion! I'm sorry your labels are coming off, it's not normal. I'll contact you right away by email. Have a nice day, Melina.
1
/5
★☆☆☆☆
Labels that won't stay on the garment
Carole Marchand
Translated review
Answer from Petit-Fernand
Hello Carole, First of all, thank you for ordering from C-MonEtiquette! I'm sorry your labels aren't holding, that's not normal. I'll contact you right away by email. See you soon, Melina.
1
/5
★☆☆☆☆
I never received the order I tried to contact them twice by e-mail. But got no reply Am very disappointed
Helene A.
Translated review
Answer from Petit-Fernand
Hello Mrs. Arndt, thank you for your message, we are very sorry to hear that you have not received your order. My colleague contacted you on 20.02.2019 to check your address. I have sent you an email for further clarification. We are making every effort to find a suitable solution for you. Best regards and have a nice day, Eileen
1
/5
★☆☆☆☆
There's nothing to hold the thermocollees, not great.
Aurelie Hillembrand
Translated review
Answer from Petit-Fernand
Hello Aurélie, Thank you for your review and your order at C-MonEtiquette! I'm sorry you're not satisfied with the quality of our labels, we had sent you iron-on labels to replace the ones that had come off, did you use them? Have a nice day, Melina.
1
/5
★☆☆☆☆
Ordered and paid for, never received!
Sara
Translated review
Answer from Petit-Fernand
Dear Sara, We shipped your order on 02/25/02! as of today you should have received it. Please contact us at customer service to confirm the shipping address and have your order shipped back to you. [email protected] . See you very soon! Sophie 🙂
1
/5
★☆☆☆☆
It has never arrived and I needed it for a trip for my daughters. I will never trust you again.
Alicia Vidal Fons
Translated review
Answer from Petit-Fernand
Dear Alicia, Thank you for your feedback! It is not normal that you have not received your order, I will contact you right away by email to see what happened. See you soon, Melina.
1
/5
★☆☆☆☆
I don't think it's good quality, the labels come off in the wash, even though I followed your instructions to the letter. I really needed these labels for my son in hospital. I should have asked for a refund.
Maman Fâché
Translated review
Answer from Petit-Fernand
Hello Amal, First of all, thank you for choosing C-MonEtiquette. I'm really sorry that your labels came off in the wash, it's not normal at all indeed, I'll contact you right away by email to understand what could have happened 🙂 See you soon, Melina.
1
/5
★☆☆☆☆
Very disappointed compared to the other labels we had, you can hardly see the dancer.
Laurence Visseyrias
Translated review
Answer from Petit-Fernand
Hello Laurence, Thank you for sharing your opinion! We're sorry you find our illustrations too small, they are indeed adapted to the size of the labels to leave room for the text. Don't hesitate to have a look on our website for our new illustrations coming soon 🙂 Good day, Melina
1
/5
★☆☆☆☆
Labels never arrived
Barbara T.
Translated review
Answer from Petit-Fernand
Dear Barbara, We are sorry to find out that you never received the labels we mailed on 11/26/18! The postal services must have lost your envelope. Please contact me as soon as possible at [email protected] to have them resent. Kind regards, Sophie 🙂
1
/5
★☆☆☆☆
A product that disappointed me in the wash!!!!
Mariem Shah
Translated review
Answer from Petit-Fernand
Hello Mariem, Thank you for your message and your order at C-MonEtiquette! I'm sorry you were disappointed with your labels, I'll contact you right away by email to find out what could have happened. Have a nice day, Melina.
1
/5
★☆☆☆☆
The stickers look lovely but didn't even last on after the first wash. Quite disappointed
N K.
Answer from Petit-Fernand
Dear Nazila, thank you for your message. I'm sorry to hear that you weren't satisfied with your labels! There might have been a problem with the application or else a faulty batch. I hope you didn't stick them directly on the fabric? Please contact me by email at [email protected] and we'll make it right. Talk to you soon! Sophie
1
/5
★☆☆☆☆
I did not receive the materials I ordered. Please inform about the order.
Marilena L.
Translated review
Answer from Petit-Fernand
Dear Marilena, I went to see your order shipped on 28/01 and it appears that you forgot the house number, which is why you did not receive anything. I invite you to contact us to have your order resent at our expense. See you soon, Sophie 🙂
1
/5
★☆☆☆☆
Nothing has arrived. When do you report it has been shipped?
Valeria D.
Translated review
Answer from Petit-Fernand
Dear Valeria, as replied by email the mail will have lost the envelope or someone at your work received your envelope and did not give it to you. For this reason we will resend your order at our expense but to your home address, it is safer. See you very soon by email, Sophie 🙂
1
/5
★☆☆☆☆
The thermal stickers peel off with a wash and it's not the first time I've bought them, so far they've always been great, but this order was a disaster.
Meritxell Garcia
Translated review
Answer from Petit-Fernand
Dear Meritxell, Thank you for your feedback! I am sorry you had a bad experience with our products. We have sent you other thermal labels to replace the ones that peeled off, have you been able to use them?
1
/5
★☆☆☆☆
I bought several types of labels but some were not well cut and could not be removed and I had to cut them myself to be able to use them.
Maribel Signes
Translated review
Answer from Petit-Fernand
Dear Maribel, thank you for sharing your opinion! I will contact you by email to understand what could have happened, because it is not normal that you had to cut the labels. See you soon! Melina
1
/5
★☆☆☆☆
I didn't get the labels. I had to wait 12 days to get them back. It took about 11 more days to arrive. It's a shame because the labels are good quality but the shipping and delivery takes too long.
Frenchyfan
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for sharing your opinion! I am sorry that you had to wait too long for your order, because of the Post Office service. Indeed, we are working to improve our delivery service. Have a nice day, Melina
1
/5
★☆☆☆☆
Lovely idea but the labels are not as wash proof as they claim to be...1 wash only in some instances. Very disappointed. Waste of money!
F W.
Answer from Petit-Fernand
Dear Fliss, thank you for your message. I'm sorry to hear that and it isn't normal! There might have been a problem with the application or else a faulty batch. I hope you didn't stick them directly on the fabric. You haven't gotten in touch with us to solve the matter but it isn't too late! So please contact me by email at [email protected] and we'll make it right. Talk to you soon! Sophie
1
/5
★☆☆☆☆
The labels are beautiful in their design, but for me the most important thing is that they are practical and they are not. Depending on the fabric they crack super fast and you have to be careful not to get close with the iron because they peel off. I will not repeat.
Carol
Translated review
Answer from Petit-Fernand
Dear Carol, Thank you for sharing your opinion with Petit-Fernand! I am sorry you had a bad experience with our products, I will contact you by email to understand what happened. See you soon, Melina
1
/5
★☆☆☆☆
I was given someone else's information.
Sarai Surroca
Translated review
Answer from Petit-Fernand
Dear Sarai, Thank you for sharing your opinion! We are very sorry for this error, in fact it is not normal that you received the labels from someone else. We have replied to you in January in order to send you the correct labels, but no answer. I will contact you again then. Have a nice day, Melina
1
/5
★☆☆☆☆
They can be put on clothes and other utensils in no time.
Yolanda
Translated review
Answer from Petit-Fernand
Dear Yolanda, thank you for your opinion but I think you made a mistake in the stars... 🙂
1
/5
★☆☆☆☆
They came off after a week but I will buy again to see if I have better luck.
Elizabeth C.
Translated review
Answer from Petit-Fernand
Dear Elizabeth, Thank you for sharing your opinion! I am very sorry that you had a bad experience with our products, I will contact you by email to understand what happened. See you soon, Melina
1
/5
★☆☆☆☆
Bad experience Labels do not stick
Pilar F.
Translated review
Answer from Petit-Fernand
Dear Pilar, Thank you for sharing your opinion! I am very sorry that you had a bad experience with our products, I will contact you by email to understand what happened. See you soon, Melina
1
/5
★☆☆☆☆
Really disappointed, labels peel off after only a few washes
Fabiola Ellermann
Translated review
Answer from Petit-Fernand
Hello Fabiola, Thank you for your message and your order at C-MonEtiquette! I'm sorry your labels are coming off, I'll contact you right away by e-mail, as this is not normal. Have a nice day, Melina
1
/5
★☆☆☆☆
L'ordine non è arrivato e pur avendo segnalato l'accaduto al servizio clienti la mail di risposta è stata che sono spiacenti per l'inconveniente ma la spedizione è indipendente dal loro servizio. Ho mandato varie mail per richiedere il rimborso e/o nuovamente l'invio della merce con corriere espresso ma non ho ricevuto alcuna risposta. Pessima assistenza cliente, ritengo poco professionale un'azienda che non sceglie spedizionieri competenti e inaffidabili.
Silvia
Answer from Petit-Fernand
Gentile Silvia, scopriamo solo oggi il suo commento. Sono molto spiacente di leggere quello che le è successo! La prego di contattarmi a [email protected] per vedere come aiutarla ad avere una buona esperienza con noi, come tantissime clienti soddisfatte. Un cordiale saluto, Sophie