/10
★★★★★
based on 125718 reviews published
★★★★★
based on 125718 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I use them for both children for quite some years now and are brilliant and don't wash out and lift so really good product. But the waiting for them to come was like nearly 3 weeks. Really slow.
Jade
Answer from Petit-Fernand
Hello Jade, Thank you for yuor message. We are really happy that you like our products 🙂 However, we are really sorry for the delay with Royal Mail. Kind regards, Camille Petit-Fernand
2
/5
★★☆☆☆
It's hard to say as the order still hasn't arrived. I just hope that the heat-sensitive labels will be more effective than the last order. They went off in the washing machine (despite 30gres) or didn't hold on to the fabric despite the instructions I followed.
Celine Andries
Translated review
Answer from Petit-Fernand
Hello CĂ©line, We're sorry to hear that you haven't received your order. We have just contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
My initial order wasnt posted out. Then when I chased this I was sent the wrong order. However, responses were very prompt and this was rectified
Laura J.
Answer from Petit-Fernand
Hi Laura, Thank you for your feedback. We are really sorry for this. However, we are pleased that you received your order and hope you are satisfied with it. Thank you for your trust, Chiara Petit-Fernand
3
/5
★★★☆☆
I have ordered from EsIstMeins several times and have always been satisfied. This time shipping took two weeks and the print is unfortunately blurred (white on dark green). That's why I was quite dissatisfied this time.
Es
Translated review
Answer from Petit-Fernand
Hello Elizabeta, We are very sorry that our products are causing you problems. We have just contacted you to get more information about this. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Delivery took a long time.
Edward H.
Answer from Petit-Fernand
Hi Edward, We are very sorry for this delay, and thank you for sharing your feedback. Unfortunately, we cannot intervene in mail delays that are beyond our control. We are glad that you have received your order. Have a lovely day, Chiara Petit-Fernand
2
/5
★★☆☆☆
Order delivered quickly, product barely 3 days old and already a letter of my son's first name coming out of the gourd, without having been through the dishwasher or extreme use Shame and disappointment.
Noâm
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you're having problems with your gourd. We have just contacted you for more details. Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
The parcel arrived late and open
Sandra S
Translated review
Answer from Petit-Fernand
Hi Sandra, Thank you for leaving us a comment. We are sorry to hear that your envelope arrived opened. We have contacted you to make sure that everything is complete. Good day, Camille Petit-Fernand
2
/5
★★☆☆☆
The delivery exceeded the specified time by several days.
Silvia H.
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Answer from Petit-Fernand
Hello Silvia, We are sorry to read that the delivery took longer than expected, but we still hope that you like your order. Have a nice day, Elise, EsIstMeins
2
/5
★★☆☆☆
Post issue order failed to arrive but due to post. Replacement order was much speedier but arrived after I needed it.
Karen G.
Answer from Petit-Fernand
Hi Karen, Thank you for your message, We are very sorry for this delay, and thank you for sharing your feedback. We are glad that you have received the replacement order. Have a lovely day, Chiara Petit-Fernand
3
/5
★★★☆☆
The water bottle is very nice too bad the name is off-center ??
Amelia G.
Translated review
Answer from Petit-Fernand
Good morning Amelia, Thank you for your message. One of our operators has already contacted you in order to help you. We look forward to your reply to bring you a solution as soon as possible. Good day, Chiara Petit-Fernand
3
/5
★★★☆☆
I'm very happy with the labels as always, but I asked for a relay point delivery to get it in 2 or 3 days and it took over a week.
Estelle
Translated review
Answer from Petit-Fernand
Hello Estelle, Thank you very much for your review. We are sorry that your order took longer than expected. ?? Unfortunately, we have no influence on the postal service, but we are happy to see that you like your labels. ?? Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
I haven't received them yet. Especially since it was quicker at the beginning of the school year.
Cindy Michiels
Translated review
Answer from Petit-Fernand
Hello Cindy, We're sorry to hear that you haven't received your order. We have just contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
Nice design, but the iron-on labels don't hold, one wash at 40 and they come off! Very disappointed!
Cindy
Translated review
Answer from Petit-Fernand
Hello Cindy, We're very sorry to hear about this problem with your order. Could you please contact us by phone so that we can look into it together and find a solution for you? Have a nice day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
Order not received said 3-10 days for delivery by royal mail Ordered 8 April and still nothing received
Laura
Answer from Petit-Fernand
Hi Laura, We are really sorry for that. Please contact our customer service, as we do not have enough information to reach. We would like to help you. Have nice day, Chiara Petit-Fernand
3
/5
★★★☆☆
The labels are of good quality, but the delivery time is not respected. I therefore advise you to order in advance.
Yannick Leroy
Translated review
Answer from Petit-Fernand
Hello Yannick, We're sorry to hear that delivery took longer than expected. However, we're pleased to see that you're happy with the quality of our labels. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
Very happy with my labels. Very nice. A wide choice of personalized ones. After that I think it might take a little time to receive them, from the moment they are sent.
Manon
Translated review
Answer from Petit-Fernand
Hello Manon, We're sorry to hear that your order took longer than expected to arrive. However, we're delighted to see that you like your labels ? Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
Never rceieved my order almost a month later Update: Customer sevice conatcted me swiftly (thanks for this) and offereed new shipment at their cost or refund, I opted for new shipment so hopefully this time the parcel won;t get lost!
Marie-pierre F.
Answer from Petit-Fernand
Hello Marie-Pierre, Thank you for your message, We are very sorry for that. A member of our team has contacted you to help. Have a lovely day, Chiara Petit-Fernand
3
/5
★★★☆☆
Delivery time too long. Order received too late
Julie Fontaine
Translated review
Answer from Petit-Fernand
Hello Julie, Thank you for your feedback. We are sorry that your order was delivered too late. We have just contacted you for more details. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
My order has not arrived, did not let me send form so I got in touch by Instagram, they offered me the refund of the amount paid, or send again, I am a regular customer is the first time that happens to me but it's a shame I was urgent and I had to order elsewhere.
Nicole Suárez
Translated review
Answer from Petit-Fernand
Hi, We are sorry this experience did not go as planned. We hope the next one will be good. Have a nice day, Elise, Petit-Fernand
3
/5
★★★☆☆
I bought "qty 10" shoe labels, but they only fit 5 pairs of shoes. I went back to the site and it actually said in the detailed description "sold in packs of 5" (you had to scroll down to see the description...). So if someone wants 10 pairs of shoes, they have to order "20"... in the end it's too expensive for only 5 pairs. The other object labels are ok, but once I'd started using them, I should have gone for minis, but then again, they'd be too long and ill-proportioned. And they cost the same as the big ones! There are other sites for the same price: 150 better-proportioned mini labels for the price of 50 at c-mon Ă©tiquette... But I only saw this after ordering. Too bad.
Marlène
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Answer from Petit-Fernand
Hello Marlène, We're sorry to hear that your order did not meet your expectations. We do however take note of your comments. We wish you a pleasant day, Elise, C-MonEtiquette
2
/5
★★☆☆☆
We placed an order on March 30 but still haven't received anything. I've tried several times to get in touch via the form, but there's always an error message which doesn't allow the form to be sent. The telephone number is also unreachable. We're always hoping to receive a reply, but unfortunately we have our doubts. And yet the reviews were mostly positive.
William Larock
Translated review
Answer from Petit-Fernand
Hello William, We've rectified the problem with the contact form. However, we have no record of your call. Please note that you can leave us a voicemail so that we can call you back. We've just e-mailed you for more information. We wish you a pleasant day. Elise, C-MonEtiquette
2
/5
★★☆☆☆
I havent received my order yet. But in the past I have ordered similar stickers and was very happy to order again. I hope to receive this order too even if it is delayed.
Miriam
Translated review
Answer from Petit-Fernand
Hello Miriam, Sorry for the delay in delivery of your order. I can confirm that we have contacted you by email in order to help you. Have a nice day, ? Sandra C-MonEtiquette
2
/5
★★☆☆☆
The gourd has already lost its color and there are already scratches after only 1 wash. I think it's a shame
Manoncp
Translated review
Answer from Petit-Fernand
Hello Manon, As agreed by phone, we are waiting for the pictures of your gourd, so that we can give you a solution as soon as possible. Sorry for the inconvenience. Have a nice day, ? Sandra C-MonEtiquette
3
/5
★★★☆☆
Shipping could be offered for large orders. I had to order 3 water bottles, 1 lunch box and 2 sets of labels. Because of the shipping costs, I just took the labels. Too bad.
Michelle Nd
Translated review
Answer from Petit-Fernand
Hello Michelle, We have just contacted you by phone to help you. We offer free delivery to your point relais for orders over 45 euros. We wish you an excellent day. See you soon, Sandra C-MonEtiquette
3
/5
★★★☆☆
The labels are pretty, but not very easy to peel off... They get damaged easily when you peel them off.
Manue
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you're having trouble with your labels. ?? We've just contacted you for more information on this subject. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
The clothing labels held up better when you ironed on them....sur ceux que j'ai reçues, elles partent déjà au 1er lavage!:(
Christelle
Translated review
Answer from Petit-Fernand
Hello Christelle, We're sorry to hear that you're having problems with your labels. Unless we are mistaken, the labels you ordered are self-adhesive and not iron-on. You don't need to iron them on. We'll get in touch with you for more information. Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
The products look good and most of them last well. Unfortunately, I have now had 2 problems with the delivery. The first time nothing came at all. When I asked, they sent it again and it arrived. With the next order, nothing arrived again after 2 weeks! On request I should wait 24 hours. Then I got an email saying it had arrived. Still nothing there. But then the next day. Due to the annoying demand 2 stars deduction.
Janine
Translated review
Answer from Petit-Fernand
Hello Janine, We are sorry that the delivery took longer than expected. Please note that we unfortunately have no control over the postal service and therefore cannot be held responsible for delays in delivery by the postal service. ?? However, we are pleased that you like the products. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
I liked the fact that I could also design the signs in different colors and that, according to the description, they are also suitable for marking laundry in retirement homes, for example. That was the trigger for my purchase. After a fairly long delivery time, I held them in my hands. They are nice to look at and the name is easy to read. But now I have to point out that the stickers have to be stuck on the size or material label, otherwise they would not survive a wash. Rather impractical for a retirement home, as the name must always be stuck uniformly on the back in the neck area. I used them because I had no alternative, but I'm afraid that these name tags won't last long. ??
Petra P.
Translated review
Answer from Petit-Fernand
Hello, Thank you for your review, which is very valuable to us. If we are not mistaken, you have ordered self-adhesive labels for clothing. Please note that we also offer iron-on labels that can be applied directly to the garment. This option is ideal for retirement homes. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Order corresponding to my expectations but very disappointed with the delivery which cost me more than my order to be delivered in 48 hours but after waiting between 9am and 6pm on the day small SMS telling me delivery delay all to be put in my mailbox!! ??????
Aurelie Fouquart
Translated review
Answer from Petit-Fernand
Hello Aurélie, As explained during our telephone conversation, we are very sorry that the carrier delayed your delivery by 24 hours. However, we are delighted that our products are to your liking? Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
Several times during the label application process, glue has gotten onto the garment.
Fatdos
Translated review
Answer from Petit-Fernand
Thank you for writing to us. We have contacted you to discuss this matter. No traces of glue should appear after applying your iron-on labels. We remain at your disposal. Have a nice day, Camille C-MonEtiquette