/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Ordered labels for school uniform and were marked as delivered after waiting 10 days but didn't receive them. Took several attempts of reaching out to the company before they offered to resend or a refund. Patiently awaiting my refund now and disappointed as I'd heard such good things and the labels looked great on the website.
K
Answer from
Petit-Fernand
Hello, we are terribly sorry there were some delays with the postal services, meaning you didn't receive your order within time! Jessica, Petit-Fernand
3/5
★★★☆☆
Labels took more than 3 weeks to arrive. Left a review and messaged regarding the labels and was offered a refund or for them to be shipped again but they arrived before that was needed. I've applied them to the clothes and they seem to be sticking ok.
Vb
Answer from
Petit-Fernand
Hello, We are sorry to hear you have not received your labels on time for the start of school! I cannot see any order number or email attached to this review so cannot contact you directly to offer a refund. I invite you to contact us on your side and we will be happy to assist! Jessica, Petit-Fernand
2/5
★★☆☆☆
I have had no success with the iron-on labels. They have come off my sons school uniforms the first time I have washed them. I followed all instructions and it was a normal wash cycle. Thank you for the reply. I have not received an email.
Leisa M.
Answer from
Petit-Fernand
Hello Leisa, I am terribly sorry to hear that iron-on labels came off the first time you washed them! It is not normal and I have now contacted you by email to offer different solutions. Jessica, Petit-fernand
2/5
★★☆☆☆
They look great but came off straight away in the washing machine! - I put them on the labels of clothes.
Emily M.
Answer from
Petit-Fernand
Hello Emily, I am terribly sorry to hear that your labels came off straight away in the washing machine! It is not normal and I have now contacted you by email to offer different solutions. Jessica, Petit-fernand
3/5
★★★☆☆
Took a long time to arrive, the stick on stickers aren't great and peel easily.
Hazevedo
Answer from
Petit-Fernand
Hello Hannah, We are very sorry that the delivery took longer than expected and even more sorry the stick on stickers are peeling easily! We have contacted you by email to offer a satisfactory solution. Looking forward to hearing from you! Jessica, Petit-Fernand
3/5
★★★☆☆
Get these every year and never had a problem with them however this year the arrived way after the date time and applied them as usual but the are all stuck inside my washing machine now for some reason. Customer services were amazing when they didn't arrive
Jo M.
Answer from
Petit-Fernand
Hello Joanne, thank you for your review! We do apologise the delivery took longer than expected and that your order then stuck inside your washing machine! We have now issue a refund of your order and we are very sorry for this bad batch. Jessica, Petit-Fernand
2/5
★★☆☆☆
I love the children's clothing labels, but the stationary labels are awful! They don't stick for long. I've put a few on my daughter's stationery, but after 24 hours, they all came off.
Hayley H.
Answer from
Petit-Fernand
Hello Hayley, thank you for your review. We are sorry to hear the quality of our object labels is unsatisfactory. We have contacted you by email with several solutions. Kind regards, Jessica Petit-Fernand.
3/5
★★★☆☆
Site was easy to use, products look great but don't last long at all.
Tom B.
Answer from
Petit-Fernand
Hello Tom, thank you for your review. We are sorry to hear the labels you ordered didn't last long. We have now contacted you by email regarding this issue. Kind regards, Jessica Petit-Fernand.
2/5
★★☆☆☆
Took too long to come and my order was incomplete which took another 2 weeks to arrive which was too late as my son went back to school. Will not order again.
Invité
Answer from
Petit-Fernand
Hello Kate, We are sorry there are some delays with the postal services. We have contacted you by email for further solutions. Kind regards, Jessica, Petit-Fernand.
3/5
★★★☆☆
Long waiting time for the order. Labels are peeling off after couple of washes. , they look very nice but i would not buy them again.
Agata M.
Answer from
Petit-Fernand
Hello Agata, we are sorry to hear the delays in delivery were long and that the quality was unsatisfactory. We have now contacted you by email regarding the quality issue. Kind regards, Jessica Petit-Fernand.