/10
★★★★★
based on 125718 reviews published
★★★★★
based on 125718 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Have not received my order.
Invité
Translated review
Answer from Petit-Fernand
Hello, we are sorry that this new shipment has not reached you either. However, it was sent from our side. We have sent you an e-mail to offer you a solution. Have a nice day, Elise, EsIstMeins
1
/5
★☆☆☆☆
I never received anything even though I ordered on December 8th. I'm waiting for my refund... the other times it was very good.
Angélique Leton
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Answer from Petit-Fernand
Hello Angélique, We are sorry about this delivery anomaly. We have confirmed by email the refund of your order. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
I did not receive the order
Aicha
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Answer from Petit-Fernand
Hello, Thank you for writing to us. Our Customer Service has just sent you an e-mail to help you. We are very sorry about this anomaly. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
Order still not received despite 8 working days 🙁
V W
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Answer from Petit-Fernand
Hello Virginie, Thank you for your message. Our customer service department has contacted you by e-mail to help you as soon as possible. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
Absolutely inadvisable experience, I placed my order on November 17 and as of today December 23 I still have not received it. I have to say that the customer service has been excellent and fast, they have tried to rectify the incident, without success, and so it seems to me that choosing to order the textile labels on this website is not the best option.
Belén
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Answer from Petit-Fernand
Hello Belen, Thank you for your message. You can contact our customer service if you still haven't received the second shipment we sent you. Good day, Camille Petit-Fernand
1
/5
★☆☆☆☆
I placed an order for labels a month ago and it did not arrive. I claimed the order and they very kindly processed another order at no cost. But the second order has not arrived yet either. When I complained they said it was a problem with the post office. I find it shameful to have to wait more than a month for some simple labels. Next time I will buy from another brand.
Vaneadehotmail.com
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Answer from Petit-Fernand
Hello, Thank you for writing to us. We sincerely regret this situation. Please do not hesitate to contact us by email if you still haven't received your order so that we can help you. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
Never received anything!!!!!
Maryse
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Answer from Petit-Fernand
Hello Maryse, We are very sorry about this delivery anomaly. In order to help you, please send us your order number to [email protected] Nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
Delivery times are really too long. Order placed on 27/11, received on 18/12... that's not right!
Marie
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Answer from Petit-Fernand
Hello Marie, We are very sorry that your delivery by La Poste arrived so late. We hope that our products meet your expectations. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
The shipment took a long time to arrive, I think more than a week late. The envelope arrived opened and wrinkled. The clothing labels do not stick well and in one wash I already jumped several. The truth is that everything in general is a disaster.
Elisenda Domenech
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Answer from Petit-Fernand
Hi, Thank you for letting us know. We have just sent you an email to help you with this situation. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
I did not receive my stickers in time and I was eventually refunded.
Sara Moreno Santos
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Answer from Petit-Fernand
Hello Sara, We are sorry for this situation and hope that you will try again another time. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
Good morning! I am very dissatisfied with the product, I trusted your brand instead of others because 6 years ago I bought them for my son and they were great quality price quantity. My surprise has been when I received the product, it brings less than half having ordered the same. I will not trust your brand again for future purchases. Best regards
Encarna
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Answer from Petit-Fernand
Good morning Encarna, Thank you for writing to us. We are sorry for this situation. You can contact us by email at [email protected] with your order number so that we can help you. Good day, Camille Petit-Fernand
1
/5
★☆☆☆☆
I never received my labels!
Lucas F
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Answer from Petit-Fernand
Hello Lucas, We're sorry about this delivery anomaly with La Poste. You can contact our customer service by email at [email protected] with your order number or by phone so that we can offer you a solution as soon as possible. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
Order never received! Very disgusted. I will not order again
Mimi Mh
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Answer from Petit-Fernand
Hello, We are sorry to read your message. Please contact our Customer Service at [email protected] with your order number so that we can find a solution for you. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
I haven't received my order after a month of purchase and I can't get into my account to do tracking. Could you please support me?
Tognarini A.
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Answer from Petit-Fernand
Good morning Agnes, Thank you for your message. I am very sorry to hear that. One of our operators will contact you later today to find a solution together. Good day, Chiara Petit-Fernand
1
/5
★☆☆☆☆
I did not receive my order
Axelle Od
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Answer from Petit-Fernand
Hello Axelle, Thank you for your message. We have just contacted you to propose a solution. We're sorry about this delivery anomaly by the postal services. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
I bought a water bottle for my son. Cap broke after 3 and a half months. Unfortunately they are only guaranteed for 3 months. A shame, no commercial gesture and the products are not solid. I can't recommend it.
Annabelle Jacquier
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Answer from Petit-Fernand
Hello Annabelle, Further to our exchange, I confirm the return of your stopper. You will then be able to continue using your gourd. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
I am extremely disappointed by my experience with C-MonEtiquette: from the delivery time of my order to the quality of the iron-on labels (which peel off after the 1st wash).
Steph A
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Answer from Petit-Fernand
Thank you for writing to us. We're sorry to hear that your order arrived late via La Poste. Concerning your labels, we invite you to contact our customer service at [email protected] with your order number so that they can help you. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
The stickers came off during washing.
Dammie
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Answer from Petit-Fernand
Hello Dammie, We are sorry to hear that your labels are peeling off. Please send us an email with your order number so that we can offer you a solution. Have a nice day, Elise, EsIstMeins
1
/5
★☆☆☆☆
I have not received my order and the mail says that I have.
Silvia
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Answer from Petit-Fernand
Hi Silvia, Thank you for letting us know. We have sent you an email to help you with this situation. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
Not as great as advertised. Name sticker was peeling off 4 days after sticking. The item of clothing hadn't even been through a wash. I don't recommend!
Piraveena S.
Answer from Petit-Fernand
Hello Piraveena, Thank you for sharing your feedback. We are really sorry to hear that. A member of the Petit-Fernand team will contact you to help. Have a nice day ?? Chiara Petit-Fernand
1
/5
★☆☆☆☆
I've been given the wrong names
Theisen Aude
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Answer from Petit-Fernand
Hello Aude, Thank you for your message. We are very sorry about this error. We will send you back the labels with your name on them as soon as possible. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
I have been ordering stickers for 5 years and this one, without a doubt has been the worst. They have fallen off all my garments and I have followed the instructions as in previous years. I don't think I will repeat the experience for another year.
Isabel Gonzalez P
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Answer from Petit-Fernand
Hi Isabel, Thank you for your message and your loyalty. You can send us an email to [email protected] with your order number so that our customer service team can help you with your labels. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
I never received my August order, it's now the end of December, it's a scam.
Khaoula Inspiration
Translated review
Answer from Petit-Fernand
Hello, We are sorry that your order did not arrive by post. Please contact our customer service department at [email protected] so that we can help you as soon as possible. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
Labels don't fit
Vero Descroix
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Answer from Petit-Fernand
Hello Véronique, Thank you for writing to us. We're sorry to hear that your labels are coming off. We've just e-mailed you to try and find a solution. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
The labels come off, but 6 years ago I bought some for my first child and I was happy, but now there's a problem.
Audrey Martinez
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Answer from Petit-Fernand
Hello Audrey, Thank you for your feedback. We are very sorry that you are experiencing problems with your labels this time. We have just contacted you by email to understand your problem so that we can provide you with a suitable solution. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
For the moment I have not received the order.
Quentin
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Answer from Petit-Fernand
Hello Quentin, Thank you for your feedback. We have contacted you previously regarding your order. We have just sent you an email to help you. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
They don't fit, even though I followed the instructions.
Mick Mick
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Answer from Petit-Fernand
Hello Mickaël, Thank you for your message. We have just contacted you by email to propose a solution to your problem. Have a nice day, Camille C-MonEtiquette.
1
/5
★☆☆☆☆
I never received my package very disappointed but the the customer service was excellent I was reimbursed. I really wanted what I ordered for my daughter school trip.
Jacqueline Kelley
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Answer from Petit-Fernand
Hello Jacqueline, Thank you for your message. We are very sorry that you have not received your order. We hope that you will try to order from us again. Kind regards, Camille C-MonEtiquette
1
/5
★☆☆☆☆
After ordering these for the second time after trying them years ago, as I wanted to give them a second try- however im still as disappointed. The stickers constantly fall off, I find them in the machine, scrunched in clothes. For the money I paid for 2 sets, was disappointing.
Adele J.
Answer from Petit-Fernand
Hi Adele, Thank you for your comment. We are very sorry that you experienced problems with the labels. A member of the Petit-Fernand team will contact you today in order to find a solution. We wish you a good day, Chiara Petit-Fernand
1
/5
★☆☆☆☆
The order never arrived!!!
Antonia M.
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Answer from Petit-Fernand
Good morning Antonia, We are very sorry that you did not receive your order. One of our operators will contact you later today so that we can find a solution together as soon as possible. Good day, Chiara Petit-Fernand