/10
★★★★★
based on 125718 reviews published
★★★★★
based on 125718 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Pretty labels, but they do not withstand washing. The thermoadhesive ones came off in the first wash. Too bad, could have been a nice idea ??
Daniela
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Answer from Petit-Fernand
Good morning Daniela, we are very sorry to read that you encountered an anomaly with our labels. I kindly ask you to contact our customer service so that we can find a solution together as soon as possible. Good day, Chiara Petit-Fernand
3
/5
★★★☆☆
The labels are beautiful. But the package took at least 15 days to arrive
Elisabetta L.
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Answer from Petit-Fernand
Good morning, thank you for your comment. We are glad that you enjoyed our product. We apologize for the delay you experienced in the delivery time and thank you for your patience. Good day, Chiara Petit-Fernand
3
/5
★★★☆☆
Hello, Normally I am completely satisfied. However, this time, there were duplicate labels and others were not there that I had ordered. It's a shame. The quality is also sometimes not the same.
Claire Majerus
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Answer from Petit-Fernand
Hello, We're very sorry to hear that the order you received is not what you asked for. We will contact you as soon as possible to help you. Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
Correction: I love labels, that's why I always order them on this website and I will continue to do so, unfortunately this time they have taken a long time, so long that I thought something had happened and that they were not going to arrive. In the end they arrived and, as always, very cool and of good quality.
Blanca Rodríguez Rodríguez
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Answer from Petit-Fernand
Good morning, We are sorry to hear that your order took so long to arrive. However, we are delighted to hear that you like our products. Good day, Camille Petit-Fernand
2
/5
★★☆☆☆
Delivery too long. I really thought about sending my order back because I had to buy other stickers for the start of school.
Iryna K.
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Answer from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. We have contacted you today to offer you a solution. Have a nice day, The EsIstMeins Team
3
/5
★★★☆☆
Until the order was completed on the site everything was perfect. Then in the shipping status it kept saying DELIVERED PRIORITY MAIL which is not clear whether it was delivered to the shipping service or to the user. Attempts made to get a response were all null and void....
Elisa
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Answer from Petit-Fernand
Good morning Elisa, thank you for your comment and your opinion. We are sorry that you encountered problems with the delivery, we hope you are still satisfied with your order. Customer service remains dsponibile for any clarification. Chiara Petit-Fernand
3
/5
★★★☆☆
Satisfied with the product. But very long delivery time... My first order was received in 5 days, this one in 3 weeks ...
Carine Parcq
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Answer from Petit-Fernand
Hello, We are very sorry that your order arrived so late. However, we are delighted that our products meet your expectations. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
Delivery too slow
Carla Quiroga Redondo
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Answer from Petit-Fernand
Good morning, We are sorry for this delay on the part of the Post Office. However, as for our products, we hope that everything is to your liking. Good morning, Camille Petit-Fernand
3
/5
★★★☆☆
BEFORE:The product never arrived AFTER: I made arrangements for a refund which arrived immediately, it is true I did not get the product but, the service was efficient and timely. On a future occasion I will try to purchase again.
Giada
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Answer from Petit-Fernand
Good morning Giada, thank you very much for your kindness and availability, see you soon for future purchases. Chiara Petit-Fernand
2
/5
★★☆☆☆
Significant delay and I paid for expedited shipping.
Amalia
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Answer from Petit-Fernand
Good morning, We sincerely regret that SEUR did not deliver your order within the indicated deadline. I confirm that we have refunded the 9,50 euros shipping costs. However, we hope that everything is to your liking as far as our products are concerned. Good day, Camille Petit-Fernand
2
/5
★★☆☆☆
Long processing and delivery times
Jennifer
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Answer from Petit-Fernand
Hello, We are sorry that the delivery time took longer than expected. We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, ? The EsIstMeins Team
2
/5
★★☆☆☆
Very cute bags The labels are not good even if we have followed the instructions to the letter.
Beatriz Cerdan Rovira
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Answer from Petit-Fernand
Good morning, We are delighted to hear that our bags are to your liking. As for our labels, it is not normal for them to have peeled off. We will contact you to help you. Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
Worse than I expected. The tuper very expensive for the drawing and the name to be a sticker instead of coming engraved on the plastic. A disappointment.
Beatriz Benítez García
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Answer from Petit-Fernand
Good morning, We are sorry to hear that our snack box does not match your expectations. We do use stickers so that you can also change them once your daughter grows up according to her tastes. Do not hesitate to contact us for more information about our products. Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
I'm very disappointed because at first glance everything looks great, the labels stick easily (I do it with my son), the pattern is pretty, the size practical to stick but at the 1st wash big disappointment because most of the labels have peeled off and collected anywhere on the clothes or even in the washing machine ....
Invité
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Answer from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. I've just contacted you to discuss the problem! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Hello this year I'm a little disappointed with one wash the labels come off the garment whereas last year I ordered some and I was delighted because I washed them several times and the labels never came off.
Invité
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Answer from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. I've just e-mailed you to discuss the problem and find a solution! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Positive the quality. Negative the delivery time
Marina Luna
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Answer from Petit-Fernand
Good morning, We sincerely regret that Correos did not deliver your order on time. However, we are very pleased to hear that you liked our products. Hello, Camille, Petit-Fernand
2
/5
★★☆☆☆
Product not yet received. The order was placed on September 4th and as of September 28th has not yet been received.
Santiago Romeu
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Answer from Petit-Fernand
Good morning, We are sorry to hear that Correos has not delivered your order yet. We will contact you today to help you. Good morning, Camille Petit-Fernand
2
/5
★★☆☆☆
Hi, I paid almost 10 euros for fast shipping, i.e. 24-48 hours, and the stickers arrived after a week, when I no longer needed them.
Iryna Krit
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Answer from Petit-Fernand
Good morning, We sincerely regret that SEUR has missed the delivery time. We have reimbursed you for the shipping costs. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
The labels are very nice with good print quality. Alas, the ones attached with the iron came off already after the first few washes at 30 degrees. We will try it with the stamp. EDIT: I was later contacted by customer service and received a second package of working labels free of charge.
Marta
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Answer from Petit-Fernand
Good morning Marta, one of our operators will contact you within the day to find a solution together. We are very sorry. See you soon, Chiara Petit-Fernand
2
/5
★★☆☆☆
The labels for the supplies do not fit at all on the pens, markers, pencils . At the price it costs, I'm disappointed.
Amandine Queva
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Answer from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. I've just e-mailed you to help you! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
The order took a long time to arrive
Natt
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Answer from Petit-Fernand
Good morning, We sincerely regret that the post office did not deliver within the indicated time. However, we hope that everything is to your liking as far as our products are concerned. Good day, Camille Petit-Fernand
3
/5
★★★☆☆
The products are very good while the shipping took much longer than expected when the order was placed. This is a recurring problem every time I have purchased from you.
Maria L.
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Answer from Petit-Fernand
Good morning Maria Letizia, thank you for your comment. We are glad that you appreciate the quality of our products and we are sorry for the delivery time of your order. To have a delivery other than standard, you can opt for 48h chronopost delivery. Good day, Chiara Petit-Fernand
3
/5
★★★☆☆
I washed the bags before using them following the washing instructions and I think they shrunk a bit. They have also become very wrinkled.
Carrasco Baños Gema
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Answer from Petit-Fernand
Hello, We have sent you an email to help you as soon as possible. Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
The order took a long time to arrive
Patricia Forrat
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Answer from Petit-Fernand
Hi Patricia, thank you for sharing your opinion. We have sent you an email to talk to you. Regards, Sandra de Petit-Fernand
3
/5
★★★☆☆
The order was fine, but it took longer than the delivery time we were given.
Manuel A
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Answer from Petit-Fernand
Good morning Manuel, thank you for leaving your experience. First of all, thank you for your confidence, we hope you like our articles, and secondly tell you that we will improve the postal service. Have a nice day, Sandra from Petit-Fernand.
3
/5
★★★☆☆
I cannot evaluate the products because they never arrived, so I requested cancellation of the order, customer service was kind but to date I have not received a refund for the order.
Rossella
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Answer from Petit-Fernand
Good morning Scarlett, We are very sorry that you did not receive your order. Regarding the refund, it will be visible on your account within 7-10 business days. If you encounter any problems please do not hesitate to contact us. Good day, Chiara Petit-Fernand
2
/5
★★☆☆☆
The first order never arrived, but they were able to fix it. Luckily the labels are very cute ?
Alexandra Oblitas
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Answer from Petit-Fernand
Hello Alexandra, thank you for your feedback. We assure you that we will improve our postal service. We hope you liked the labels you ordered and that you find them practical. Good day, Sandra de Petit-Fernand
3
/5
★★★☆☆
Nice product but too slow shipping.
Mariafrancesca A.
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Answer from Petit-Fernand
Good morning Maria Francesca, thank you for your comment. We're sorry that the shipping time in your case was long, unfortunately we can't intervene in the postal delivery timelines. However, we are glad that you appreciated the product. We wish you a good day, Chiara Petit-Fernand
2
/5
★★☆☆☆
Did not arrive on time
Maria Jose Mallol Moral
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Answer from Petit-Fernand
Hi Maria Jose, we are sorry to hear that your order was delayed by the carrier. We hope that everything else is a 10, and that your little one likes our items. Have a nice day, Sandra de Petit-Fernand
2
/5
★★☆☆☆
I have ordered before with them and everything was fine, but this time I paid 9euros for express shipping and it arrived a week later and, when I wrote to them asking, they replied that shipping can take up to 7 days unless I pay the premium I paid to receive it in 48hrs maximum
Silvana
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Answer from Petit-Fernand
Good afternoon Silvana, we apologize for this delivery anomaly. We have sent you an email to inform you about the reimbursement of the shipping costs. We hope that despite the delay, you liked your order. Best regards 🙂 Sandra from Petit-Fernand