/10
★★★★★
based on 125718 reviews published
★★★★★
based on 125718 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Perfect labels as always, exaggeratedly long wait time. The package was initially delivered to a wrong address (not my fault), then sent back to correct address but with almost 1 month wait.
Cristina S.
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Answer from Petit-Fernand
Good morning Cristina, we thank you for your comment. We are sorry for the waiting time which is not up to us but we are heartened to know that you appreciated the quality of our products. Good day, Chiara Petit-Fernand
3
/5
★★★☆☆
The company is doing well; however, the shipping service was very long about 26 days
Alessia M.
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Answer from Petit-Fernand
Good morning Alessia, thank you for your comment. We are sorry if the waiting time was more lubnghi than expected. Unfortunately, we cannot intervene in postal services. We are glad that you still appreciate our company, your opinion is important to us. Good day, Chiara Petit-Fernand
2
/5
★★☆☆☆
Very bad labels, sticks ok on things like bottles but labels on clothes have all come off in the washing machine. Do not recommend especially for uniform. Also delivery takes about 3 weeks not the estimates 10 working days
Ashleigh H.
Answer from Petit-Fernand
Hello Ashleigh, we are sorry to hear the labels all came off in the washing machine! Make sure you are using uniform/clothing labels on clothing, and not object labels, as per ordered, as the glue isn't the same and won't hold as well on clothes. For any further quations, do not hesitate to contact our customer service. Jessica, Petit-Fernand.
2
/5
★★☆☆☆
The stickers were very good, they met my expectations, but the shipping service was pretty bad. I paid for fast shipping in 48 hours and the stickers arrived 8 days later (when they arrived I didn't even need them...) it's better to take the normal shipping even if they take a month to arrive.
Mana Sánchez
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Answer from Petit-Fernand
Good morning, We are delighted to hear that everything is to your liking. We have refunded the shipping costs because SEUR did not meet the express delivery deadlines. Good day, Camille Petit-Fernand
2
/5
★★☆☆☆
After 12 days, I received someone else's order. I was told that the vouchers had been sent back, but still no news, it's been over a week. And not even a commercial gesture...
Catherine
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Answer from Petit-Fernand
Hello, I'm sorry you haven't received your labels yet. They're currently on their way to the post office! They should arrive very soon! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The package did not arrive and they had to send me a second package which, although delayed, finally arrived.
Miriam
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Answer from Petit-Fernand
Good morning, We are sorry it took so long to deliver your package. We hope that everything is still to your liking. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
The product is of good quality, but to wait 15 days and when you make the purchase it says 48 hours, it is misleading.
Laura
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Answer from Petit-Fernand
Good morning, We are sorry you had to wait 15 days to receive your order. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
Labels are great Shipping took way too long...! Approx. 10 days for an envelope is too long
Nicole
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Answer from Petit-Fernand
Thank you for your purchase and your rating. The delivery time actually takes up to 10 days. As we are a French company that manufactures the products in France and ships from France, delivery may take longer than expected. However, we are very pleased that you like our products. Have a nice day, ? The EsIstMeins team
3
/5
★★★☆☆
Long delivery time
Jasmin D.
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Answer from Petit-Fernand
Thank you for your order and your review. Our products are actually made in France and shipped from France, so delivery may take longer than expected. However, we hope you enjoy our products. ? Have a nice day, The EsIstMeins team
3
/5
★★★☆☆
Delivery time very long
N.l
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Answer from Petit-Fernand
Hello, thank you for your review. We are sorry that you received your order late, but unfortunately we have no control over the postal service. ?? However, we hope you enjoy our products. Have a nice day, The EsIstMeins Team
3
/5
★★★☆☆
The labels are attractive and well-made. The clothing and shoe labels stick well. As for the clothes, I put them in the washing machine and the labels stuck well 🙂
Invité
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Answer from Petit-Fernand
Hello, I'm sorry you're having problems with your labels. It's not normal for them to come off if they've been correctly applied. I will contact you in the morning to help you. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The order took much longer to arrive than I was told at the time of purchase.
Jazmin Burga Recuenco
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Answer from Petit-Fernand
Good morning, We are sorry to hear that the post office has been late in delivering your order. However, we hope that everything is to your liking. Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
It did not arrive when it was supposed to, even though I paid for it to arrive in 24-48 hours. But to say that they refunded me the money, and that says a lot about you I will count on you again when I need it.
MarĂa Gaona Blaya
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Answer from Petit-Fernand
Good morning, Thank you for your message. We are sorry to hear that SEUR took longer than expected to deliver your order. Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
The page advertised 48-hour delivery, and it arrived after 2 weeks, when the school year had already started, and therefore I no longer needed the identification tags.
Diana Barrantes Eyzaguirre
Translated review
Answer from Petit-Fernand
Good morning, We are sorry to hear that it has taken so long for Correos to deliver your order. We ship our products within 48 working hours and then the delivery takes between 3 to 10 working days with Correos. Good day, Camille Petit-Fernand
2
/5
★★☆☆☆
Incident in the shipment, if I do not claim it I would still be waiting. Given the error could track the same or express shipping.
Ingrid Mendez
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Answer from Petit-Fernand
Good morning, We are sorry to hear that the post office has not yet delivered your order. Your second shipment is on its way to you and will arrive as soon as possible. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
In fact, my labels were sent to someone else! Fortunately, the person who received them had the good sense to send me an SMS to let me know (my number was written on the labels!) and was kind enough to send them to me by post. All's well that ends well, but I don't know what happened on your side to make my order end up with someone else...
Syl
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Answer from Petit-Fernand
Hello, I'm sorry that your order was subject to such a human error. Indeed, enveloping is done by humans and it is possible for an error to occur. We're delighted that you were able to get your order! We remain available to help you. Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Products take a long time to be delivered
Nuria Cullell Roca
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Answer from Petit-Fernand
Hello, We are sorry for this delay of delivery by Correos. We hope you like our products. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
Express shipping is not adhered to Customer service does not respond to the e-mail The products are nice and hold up so far But the rest well customer friendly looks different
K.
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Answer from Petit-Fernand
Hello, thank you for your message. We are sorry that you received your order late, but unfortunately we have no control over the postal service and therefore cannot be held responsible for delays in delivery by Chronopost. ?? We have refunded the shipping costs. However, we are pleased that you like our articles! Have a nice day, The EsIstMeins team
3
/5
★★★☆☆
All good, although I don't like that they send it by regular mail. You are not sure if and when it will arrive.
Belén
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Answer from Petit-Fernand
Good morning, Thank you for your message. Good morning, Camille Petit-Fernand
2
/5
★★☆☆☆
Has not arrived
Dannia Nadarajah
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Answer from Petit-Fernand
Good morning, We are sorry that you were not able to enjoy our products. I confirm that we have refunded your order. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
I always order with you for my kids, this time I also ordered something for a friend - so the names in teh order were obviously different. But you put them all in one booklet, so for the present of my friend it looked a bit weird.
Vs
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Answer from Petit-Fernand
Hello, thank you for your comment. We only produce separate booklets when value packs are ordered! You can however contact our customer service and ask for separate booklets right after ordering. We are here to help, Have a nice day ? Luce C-MonEtiquette
3
/5
★★★☆☆
Product arrived on time. Well made and seems durable too! I recommend it
Marta M.
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Answer from Petit-Fernand
Good morning Marta, We are glad you are satisfied with our products. We thank you for your trust and hope to see you again soon! 🙂 Alessio, Petit-Fernand
2
/5
★★☆☆☆
I ordered 2 new stoppers for my son's water bottle because he had broken the original stopper. Disappointed with both the order process (long delivery time, incomprehensible parcel tracking as it was indicated as "LĂ©a") and the reception of the 2 stoppers as they were in the box without any protective paper, an invoice, nothing. And the stoppers are extremely hard to close, impossible for a small child to give the necessary force to really clip the stopper, so the gourd always remains ajar. I'd already ordered quite a few labels from the site without any problem, but now I'm reluctant to recommend them, which is a shame.
Mlle Lucile Lesiuk
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Answer from Petit-Fernand
Hello, I'm sorry you're having problems using your plugs. I've just sent you an email to suggest a solution! We're here to help. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The presentation is very good, but the object labels, after only a week of using them in the canteen and tupperware, have come unhooked....
Isabel
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Answer from Petit-Fernand
Good morning, It is not normal for your item labels to have peeled off. We have just contacted you to help you. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
The order was supposed to arrive on the 11th and it arrived on the 18th, I am not happy with the delay.
Michela Machado Barros
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Answer from Petit-Fernand
Good morning, We are sorry it took so long for the post office to deliver your order. However, we hope that everything is still to your liking. Good day, Camille Petit-Fernand
3
/5
★★★☆☆
Usually very happy with the labels, here I'm disappointed with the sticky labels for clothes. They don't stick to textiles at all compared to the old ones. On the other hand, the labels for objects are great.
Catherine Sneessens
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Answer from Petit-Fernand
Hello, I'm sorry you're having problems with our self-adhesive garment labels. Please note that these labels are not designed to be applied directly to the textile, but to the care label or brand label of the garment! I'll be in touch with you to discuss the problem further. Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Label didn't even make it through one wash and already peeling off clothing label.
Danielle D.
Answer from Petit-Fernand
Hello Danielle, We are sorry to hear the labels were peeling off clothing on the first wash! This is obviously not normal and we have contacted you by email to offer a replacement. Jessica, Petit-Fernand
2
/5
★★☆☆☆
Satisfied with the, but very disappointed with your after sales service. I have a problem with the late delivery. I ordered the labels on Wednesday 6/09, paying an extra charge (9.95 in total) for delivery in 24 hours. I received the labels on Tuesday 12/09. I sent you an email on Monday 11/09 about this and to date (Tuesday 19/09) I haven't seen any returns... an error in delivery, that can happen. But not replying to my email and not taking the necessary steps to rectify the situation is negligence.
Sandy
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Answer from Petit-Fernand
Hello. We don't seem to have received an email from this address or related to this order. However, I have just contacted you in order to help you! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The status of the item was not up to date, it was still in "shipped" while I received the order. When we want to order it doesn't have many options and between sticky labels and for object it doesn't have the same models and we can't remove later the sticky labels.
Not Important
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Answer from Petit-Fernand
Hello, we're delighted to read that despite this minor computer glitch, you've received your order! Indeed, iron-on garment labels are designed not to be removed once applied. However, you can use self-adhesive garment labels if that's more to your liking. Have a nice day! Luce C-MonEtiquette
2
/5
★★☆☆☆
I order regularly from this site and was very disappointed with my last order! - self-adhesive labels for clothes: in the end, they can't be stuck directly onto the fabric, but only onto a label, for example - "left-right" shoe labels ... I ordered 30, but ended up with 30 units and not 30 lots, given what I received ... and this wasn't explained when I added them to my basket and in the description, it says "sold in LOTS of 5", and they also sell simple shoe labels - I paid 2 extra for a tracked letter, which wasn't tracked because even today it's noted that my parcel will be picked up by the carrier even though I received it. But they reimbursed me for this.
MĂ©lanie M.
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Answer from Petit-Fernand
Hello, I'm sorry that your experience on our site was not optimal. The instructions for use for each type of label are noted right next to them. The left-right labels are sold in packs of 5, so taking 10 means receiving 1 pack of 5 pairs! Don't hesitate to contact us directly if you have any questions or doubts about what you'll receive when you place your order! We're here to help! Have a nice day? Luce C-MonEtiquette