/10
★★★★★
based on 125718 reviews published
★★★★★
based on 125718 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I entered the code for free shipping, but still paid the shipping cost. I wrote email, no response. Too bad I don't think I will buy again.The labels are nice and stick well.
Chiara B.
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Answer from Petit-Fernand
Dear Chiara, I invite you to check your junk mail, I can confirm we responded you well within 24 hours. The promo code you refer to did not cover the expedited shipping charges, you were able to see the total order amount before validating it. We are sorry for this misunderstanding. Good day Alessio, Petit-Fernand
3
/5
★★★☆☆
Thanks to writing a bad review they replied 5 days later to my emails that I had not received stickers since August 31 Solved they will send them again.
Nuria Montiila
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Answer from Petit-Fernand
Good morning, We are sorry to hear that you have not yet received your order. We replied to your email yesterday to help you. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
Hello, I'm used to very fast delivery, I'm disappointed it took a bit long, but the quality of the product is always top notch! Sincerely
Sabah Ayadi
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Answer from Petit-Fernand
Hello, we're sorry that your order was affected by a delay in delivery by the postal services. We are nevertheless delighted to read that you have finally received your order and that you are satisfied with it! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Fast delivery. Well made website. But the sticky labels for clothes do not hold after the first wash. I'm over the quality
Romane Guillon
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Answer from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. I've just sent you an e-mail so that we can better understand the situation and discuss it with you! We're here to help, Luce C-MonEtiquette
3
/5
★★★☆☆
The labels are nice, but the invitation cards are very average. They are small, the cardboard is thin and the so-called envelopes are to be constructed and cannot be used for mailing. Very disappointing item?
Francoise Coineau
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Answer from Petit-Fernand
Hello, I'm sorry that you are not entirely satisfied with our products. Thank you for your comment, I'll pass it on to the relevant department! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Rather positive first impression. But the 1st machine wash and the labels come off...
Lady Mcdeath
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Answer from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. I've just sent you an e-mail so that we can better understand the situation and discuss it with you! We're here to help, Luce C-MonEtiquette
3
/5
★★★☆☆
Ordered on 29th Aug and still not received my order after nearly 3 weeks. Emailed them and no reply at all. Update: Since this post, I have received a reply from the seller. Stickers arrived at the end of September. The quality was good. It was sent from France hence the long wait.
Homelover
Answer from Petit-Fernand
Thank you for your review.We are so sorry your requests have been left unanswered so far; we are currently dealing with a high level of request so it is always best to reach us by phone. The phone number is indicated on the contact page, on our website. It would have been good to leave either your email address or order number on this review so we could contact you directly. Jessica, Petit-Fernand
3
/5
★★★☆☆
3 stars because the site is nice in itself, but I made a mistake on a letter for the label of the schoolbag, they did nothing to help me... So yes, the mistake wasn't theirs, but a little gesture would have been nice. ???????
Mat
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Answer from Petit-Fernand
Hello, I'm sorry your order was placed in error. As we make personalized objects and labels, we cannot take them back or modify an order once it has been received! Thank you for your understanding, Luce C-MonEtiquette
2
/5
★★☆☆☆
I was very happy with the fast delivery but what a pity when the product arrived I bought a tasting box but the top was badly stuck with pocs so frankly considering the price really not very well done. The product didn't even look new. Two stars because the labels were good. It's a pity you can't put pictures.
Alice
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Answer from Petit-Fernand
Hello. I'm sorry your products arrived damaged. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Based on their deliver times, 3-10 business days for some labels it woeful
Rob H.
Answer from Petit-Fernand
Hello Rob, Once the orders are shipped, we are completely reliant on the postal services. We do apologise if the delivery times have been so long this year. We are always happy to assist should you need it. Jessica, Petit-Fernand
3
/5
★★★☆☆
I've been ordering from Cmonétiquette for several years, and this is the 1st time I've needed a fast delivery, paid for in addition to my delivery. It didn't arrive on time, worse, it took longer than a normal delivery, because I wasn't able to pick it up, and the next day, I paid more for nothing.I'm disappointed.
Diarra Christelle
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Answer from Petit-Fernand
Hello, I'm sorry your order has been delayed by Chronopost. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
I am very disappointed that I paid for express delivery and received my parcel 5 days later.
Emeline Herman
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Answer from Petit-Fernand
Hello, I'm sorry your order has been delayed by Chronopost. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Fairly fast delivery, only a special offer was advertised but not applied (2 snack boxes) I don't think that's right. Upon delivery I received the package completely open and 1 box damaged. I don't think I can honestly recommend it.
Une Maman Déçue
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Answer from Petit-Fernand
Hello. Our coupon codes are not cumulative. I'm sorry your products arrived damaged. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The delivery time is a bit long and the price is a bit too high.
Cm
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Answer from Petit-Fernand
Hello, We are sorry that you think the prices we charge are too high. We regularly make special offers on our website. You have the option of subscribing to the newsletter for this. We are also sorry that the delivery time was too long, but unfortunately we have no control over the postal service. We wish you a nice day. The EsIstMeins team
3
/5
★★★☆☆
Very disappointed by the manufacturing time. It was noted 2 working days and the delivery took more than a week. However, I was very satisfied with the products.
Laure
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Answer from Petit-Fernand
Hello, it's true that production and postal services have been slightly delayed since the start of the school year. Don't hesitate to contact us via our contact form if you need more information! We're here to help. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The water bottle I ordered lets the water out. My son's bag was completely wet on the first day of school? Update: They will send me a new water bottle. The customer service is very good, they quickly solved the problem.
Invité
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Answer from Petit-Fernand
Hello, I'm sorry that your gourd has such a defect. I've just sent you an e-mail to help you! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
I take labels every year, so I'm always happy with them, they hold up well. I'm just disappointed with the Christmas stickers because they're expensive for what they are. And I didn't choose the right color for the text on the website. It looked good but in real life you can't see the name very well, which is a shame. As for the quality, nothing to say.
Loreal
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Answer from Petit-Fernand
Hello, thank you for your comment, I'll pass it on to our production department right away. If you have any further questions, please contact us via our contact form! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
The labels are pretty, but quality-wise, they come off in the first wash, even though I did everything right. Disappointed?
Renel Florie-anne
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Answer from Petit-Fernand
Hello, I'm sorry you're having problems with our labels. I've just sent you an e-mail to help you! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The stickers are in themselves, like writing and color quality, but they can not stick well on pens for that I have deducted a star. In addition to the package I had ordered 60x2 (for 2 children) mini stickers for pens but instead of minis larger ones arrived. Unfortunately, the delivery time is quite long (10 days) that did not suit me at all, for that I also deduct a star. it would be nice if it was visible before purchasing now I have complained about these defects and it also came immediately a feedback. They are sending me stickers again at their expense and I hope that they stick well this time. I also liked the fact that they stapled it together as a booklet and described how to use it. All the stickers are waterproof. I have often washed the lunch boxes and bottles in the dishwasher and am satisfied. As a gift, they included their own logo as a sticker and lots of other colorful stickers. My boy was delighted and immediately decorated his lunch box with them. I can't fault the price because everything is expensive at the moment. Thank you dear Esistmeins team
Dami
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Answer from Petit-Fernand
Hello, thank you for shopping with us and for your valuable feedback. ? We are always here to help our customers in the best possible way! Regarding the delivery time, shipping with tracking by letter or parcel takes between 3 and 10 working days after shipment. All information about delivery methods can be found in the delivery section of our general terms and conditions. However, we are sorry that delivery takes a little longer. We are a French company and all products are shipped from France, so it always takes a little while for the delivery to reach the customer. We wish you a wonderful day. ? The EsIstMeins team
3
/5
★★★☆☆
Lovely Stickers but doesn't stick well. Some of my daughters stickers are falling out already!
Micky A.
Answer from Petit-Fernand
Hello, I am very sorry that you are having problems with our labels, they should not be falling out. I sent you an email to provide you with further assistance! We are here to help, Have a very nice day ? Luce Petit-Fernand
3
/5
★★★☆☆
When choosing the shipping method it did not indicate that express shipping was almost 10. You didn't see it until after you paid in full. So, it almost cost as much for shipping as it did for the stickers.
P.a.
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Answer from Petit-Fernand
Good morning, Shipping is free for labels. Therefore, express shipping is optional. The cost is 9,50 euros and you can see it in the purchase summary before finalizing your order. We sincerely regret that it was not very clear. However, we hope that everything is to your liking. Good day, Camille Petit-Fernand
3
/5
★★★☆☆
So the standard delivery failed by 8 days more than stated. The after-shipment service worked well.
Jorge Rodriguez
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Answer from Petit-Fernand
Good morning, We are sorry for this delay in delivery by the post office. We hope that you still liked our products. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
So the labels are perfect, no worries on the site, it's easy, but I asked for delivery in 24 hours and paid 950 for delivery in 24 hours, and I waited 4 days for delivery, so not very cool, but they did what was necessary very quickly. I'd still recommend them because the clothing labels are objects.... Good help for back-to-school
Ophélie Bannier
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Answer from Petit-Fernand
Hello, I'm sorry that the Chronopost delivery did not meet the deadlines announced. I have just sent you an email before helping you! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
The product did not arrive on schedule and I had to call customer service twice asking where the product went because the tracking showed that it had already arrived at my house. I needed it before school started and I ordered it 3 weeks in advance but it arrived safely.
Ayumi Nakayama
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Answer from Petit-Fernand
Good morning, We sincerely regret this delay in delivery. However, we hope you liked our labels. Good day, Camille Petit-Fernand
3
/5
★★★☆☆
Purchase with delivery in 24h included Saturday, but not respected. So in the end I had to do without. And a customer service that does not respond to messages.
Slm
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Answer from Petit-Fernand
Hello, We are very sorry to hear that your order did not arrive in time. We have contacted you by e-mail to discuss the matter. Have a nice day, Ophélie C-MonEtiquette
3
/5
★★★☆☆
The gourds are beautiful but not delivered in 5 working days as advertised on the site. Annoying when you don't have the gift for the big day. The package was opened but nothing was missing.
Jl
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Answer from Petit-Fernand
Hello Jérôme, We are delighted to hear that you are happy with your order. However, we are very sorry about this delivery anomaly. We have also contacted you by e-mail. Have a nice day, Ophélie C-MonEtiquette
2
/5
★★☆☆☆
Having paid for rapid delivery via chronopost, delivery scheduled for 02 September, I only received my parcel on Monday 4 September. Big disappointment for me who wanted to label my children's things before the start of the new school year.
Koutele Maxime
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Answer from Petit-Fernand
Hello, We are very sorry for this incident. We have opened a complaint on Chronopost following this late delivery. We have also reimbursed you for the delivery costs incurred. Have a nice day, Ophélie C-MonEtiquette
3
/5
★★★☆☆
Nickel label, correct delivery time. However, the gourd we received was damaged. We reported it and no reply. Too bad, I wouldn't recommend it and wouldn't recommend it either.
Lp
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Answer from Petit-Fernand
Hello Laureen, Thank you for your message. We've contacted you by e-mail to discuss the matter. Have a nice day, Ophélie C-MonEtiquette
2
/5
★★☆☆☆
I bought gourds for my grandchildren in 2021 and 2022. The bottles are very pretty. However, I was disappointed with the stoppers, which are very difficult for children to open and the stoppers are broken. It's a shame that these bottles have to stay in the cupboard.
Roseline
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Answer from Petit-Fernand
Hello Roseline, Thank you for your feedback. Please do not hesitate to contact customer service directly so that we can help you as best we can. Have a nice day, Ophélie C-MonEtiquette
3
/5
★★★☆☆
I usually order my labels and this year the delivery times were longer than normal.
Carole Marceline
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Answer from Petit-Fernand
Hello, We're sorry for the delay due to the busy postal service. However, we have contacted you by e-mail to discuss this incident with you. Have a nice day, Ophélie C-MonEtiquette