/10
★★★★★
based on 125728 reviews published
★★★★★
based on 125728 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The labels are of good quality and stick easily. However, I'm disappointed because there's more pattern on the outside of the label than on the label itself when you peel it off the notebook.
Delie Carole
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Answer from Petit-Fernand
Hello Carole, We're sorry to hear that you're not entirely satisfied with your order. Our customer service will contact you to find a solution to your problem. Have a nice day!
3
/5
★★★☆☆
Hello, I am very happy with my labels, however there was a small error, there is a small part of my daughter's labels (stickers mini object) that arrived with the first name of his brother. As a result, her brother only had 10 in his notebook.
Xavcec
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Answer from Petit-Fernand
Hello, We are sorry to hear that you have received an incomplete order. Our customer service has been in touch with you to help you solve this problem as soon as possible. Have a nice day, Cmonetiquette
3
/5
★★★☆☆
Not ideal for me.
Isabelle Parenti
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Answer from Petit-Fernand
Hello, Don't hesitate to contact customer service if you need our help. Have a nice day, Cmonetiquette
3
/5
★★★☆☆
The first order did not arrive, they sent it to me again and I am still waiting to receive it.
Beatriz Martínez
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Answer from Petit-Fernand
Good morning, We are sorry that Correos did not deliver your order on the date indicated. The second shipment we sent you should have arrived on 05/09 at the latest. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
First time I've ordered and I'm disappointed with the small-format labels that don't stick well enough to felt-tip or wood pencils. The label is too rigid and doesn't fit the pencil, so it comes off. I switched to the other brand. Sorry
Emmanuelle C
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Answer from Petit-Fernand
Hello Emmanuelle, We're sorry to hear that you've encountered difficulties with our labels. Our customer service department has contacted you by email in order to help you as best we can. Have a nice day, CMonetiquette
2
/5
★★☆☆☆
Fast delivery, very pretty labels. However, they don't stick. I stuck the labels on 15 days ago and they came off. It's a shame. I'll have to put tape on top to reinforce it.
Lolotte
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Answer from Petit-Fernand
Hello Laura, We are sorry to hear that your order did not give you complete satisfaction. Our team has contacted you by email in order to help you as best we can. Have a nice day, Cmonetiquette
2
/5
★★☆☆☆
The products never arrived ?
Invité
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Answer from Petit-Fernand
Good morning Alessia, we are sorry for this failure to be sent by postal services. We have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
3
/5
★★★☆☆
Useful on all objects.
Dalida Dellon
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Answer from Petit-Fernand
Hello Dalida, Thank you for your feedback! Lovely day to you, Cmonetiquette
2
/5
★★☆☆☆
I booked August 8 we are on the 31st I still haven't received anything
Vilma
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Answer from Petit-Fernand
Good morning Vilma, we are sorry for this shipping anomaly by the postal services. As agreed, we have reshipped. Your order was reshipped on 29/09. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
2
/5
★★☆☆☆
Unfortunately, the labels we ordered arrived 10 days after the order was placed! After the start of the Belgian school year:-( And at the opening, we had another family's order! Darn, our daughter doesn't have her school supplies "labeled"! A new shipment was generated following a complaint, but we would have liked express delivery! Only consolation: a discount code for a few percent!
Caroline
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Answer from Petit-Fernand
Hello Caroline, We're sorry that our customer service didn't live up to your expectations. As agreed, your order has been reshipped and will be delivered shortly. Have a nice day, CMonetiquette
3
/5
★★★☆☆
I did not receive my entire order. My daughter Jeanne's personalised pink gourd is missing. No information email about the delay and the waiting time. This is not serious at all. When will I hear from you? Homecoming is fast approaching.... ??
Pauline Deconinck
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Answer from Petit-Fernand
Hello Pauline, I'm sorry to hear that you have not received your entire order. We will contact you by email to resolve the situation. Have a nice day, CMonetiquette
3
/5
★★★☆☆
Order finally received on Tuesday August 29th, too bad it arrived after my son started nursery which was on Monday 28th. I had to make all the labels for the clothes and other items by hand. The order had been placed since Saturday August 19, and the envelope arrived all torn! Nevertheless, I'll probably place another order when it's time to mark the winter clothes.
De Nitto Karine
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Answer from Petit-Fernand
Hello Karine, We are sorry that you have received your order late. Our customer service has contacted you by email. Have a nice day, CMonetiquette
3
/5
★★★☆☆
Impeccable labels for clothes, but average for objects
Client
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Answer from Petit-Fernand
Hello, We're sorry to hear that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to help you. Have a nice day Cmonetiquette
3
/5
★★★☆☆
I don't know if it was me who chose the wrong format or if there is a problem with the format but I chose labels for objects like pencils and given the size of the labels it doesn't work.
Moyne Laurie
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Answer from Petit-Fernand
Hello, We're sorry to hear that you're experiencing difficulties with our labels. Our customer service has contacted you by email to help you. Have a nice day, CMonetiquette
3
/5
★★★☆☆
The photos showing the snackboxes are not the right ones, so I end up with two boxes in which I can't even put a compote in a gourd. The first gourds I bought broke regularly, and you sent me a cork. Fortunately, the new gourds are better. On the other hand, the caps are both black, so it's hard for me not to mix them up for my two boys. Otherwise, the labels are fine. So are the kits. It's great that you've suggested colors! I bought two kits for Adrien when you only had white, and I'm very sorry, they're dirty all the time, and look really cheap, even though I paid a lot for them. I'm thinking of continuing to buy the labels but for the rest I think I'll stop (I had bought two beautiful colored kits for the teachers and one was very badly sewn) Cordialement
Sarca
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Answer from Petit-Fernand
Hello, We are sorry to hear that you are not completely satisfied with our products. Please do not hesitate to contact us by email so that we can help you as best we can. Have a nice day, CMonetiquette
2
/5
★★☆☆☆
Hello, I placed an order for stick-on clothing labels. I received them by mail without any problem, I have nothing to say about the design of the labels, and the result is very nice. However, the labels don't stick to the clothes. I did put them on the labels inside the clothes, but they wash off in the first wash (30°). I feel like I've thrown my money out the window. Why offer a product that doesn't serve its purpose? I strongly advise against this type of glue-on label.
Nouvelle Cliente
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Answer from Petit-Fernand
Hello, We are sorry to hear that your order does not give you complete satisfaction. I invite you to contact us by email so that we can find a solution to your problem. Have a nice day, CMonetiquette
3
/5
★★★☆☆
Easy to use site, nice selection of snack boxes, fast shipping. Incomplete or even misleading information on the site about the self-adhesive labels. I had to order others from another site, and these will be used as "lamba" labels, which are very expensive for this purpose.
Marcelle Amont
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Answer from Petit-Fernand
Hello Marcelle, We are sorry to hear that your order did not give you complete satisfaction. Please do not hesitate to contact us by email so that we can find a solution to your problem. Have a nice day, CMonetiquette
2
/5
★★☆☆☆
I ordered the labels on August 18 with Express delivery 9.50 Delivery time: 24 hours) I never received them in 24 hours! I received them after only 5 days!
Vera Bajrami
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Answer from Petit-Fernand
Hello, We're sorry to hear that you didn't receive your order in time. Please contact our customer service so that we can reimburse you for the delivery costs. Have a nice day, Cmonetiquette
3
/5
★★★☆☆
I received labels containing the name and surname of another child.
Invité
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Answer from Petit-Fernand
Hello, We are very sorry that you have received an order that was not intended for you. As agreed, we have resent your labels. They will be delivered as soon as possible. Have a nice day, CMonetiquette
2
/5
★★☆☆☆
The labels come off too easily, I'm disappointed with my purchase, I'm going to order elsewhere now.
An Ln
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Answer from Petit-Fernand
Hello, It's not normal for your labels to come off. Our customer service has contacted you by email in order to solve this problem as soon as possible. Have a nice day, CMonetiquette
3
/5
★★★☆☆
The items I received were of good quality, but my order was incomplete. A bit disappointed for my first experience.
Melanie Savey
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Answer from Petit-Fernand
Hello, We are sorry that you have received an incomplete order. As agreed with our customer service department, the missing order has been reshipped to you and will be delivered as soon as possible. Have a nice day, Cmonetiquette
3
/5
★★★☆☆
The self-adhesive labels are great, but this is the first year I've been disappointed with iron-on labels. Most of the ones I received don't stick despite a 200 degree iron and more than 8 seconds of very firm pressure to try to fix them. Partly disappointed with my order.
Gaëlle Anselin
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Answer from Petit-Fernand
Hello, We are sorry to hear that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to provide you with a solution. Have a nice day, Cmonetiquette
3
/5
★★★☆☆
Not enough legibility on the kindergarten pack with several label styles - otherwise very good labels
Coralie Hamel
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Answer from Petit-Fernand
Hello Coralie, We are sorry to hear that you are not fully satisfied with your order. Our customer service team has replied by email to offer you a solution to your problem. Have a nice day, CMonetiquette
3
/5
★★★☆☆
I really like the different possibilities when it comes to choosing labels, but I feel that quality should only be about the product itself. Indeed, quality should be at all levels. This is just my humble opinion, but I would have appreciated receiving my labels much sooner. Order sent by green post... You should have chosen red but whatever. I hope to receive my order before school starts.
Hanane Zitoun
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Answer from Petit-Fernand
Hello. Thank you for your comment. It's true that during this back-to-school period, we're experiencing a delay in delivery by the postal services. We're very sorry about that, but we're still available to help you. We wish you a very good day? Luce C-MonEtiquette
2
/5
★★☆☆☆
On August 12 I placed an order and I have not received anything yet, I have not been told anything, I don't know if the order will arrive or not.
Maria Macias
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Answer from Petit-Fernand
Good morning, We are sorry for this delay on the part of the Post Office. We will contact you today to help you. Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
It took too long, almost a month. The information e-mails were automatic. They did not clarify in a personalized way
Nani
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Answer from Petit-Fernand
Good morning, We are sorry that you only received our automated emails. We would have been happy to help you with this situation. We hope you still like our products. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
Missing item and given the delivery times, it will arrive after the start of the school year. In addition, I was unable to use the sponsorship because there was a promotion on another item. Not deducting 3 for a promotion (not a coupon), I find that commercially not very good. They offered a 20% discount on a future order, but I now have everything I need, so that's no longer necessary.
Pamela Grillet-paysan
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Answer from Petit-Fernand
Hello Pamela, Following our exchange, I can confirm that your order has been reshipped and will be delivered shortly. Very nice day to you, CMonetiquette
3
/5
★★★☆☆
I have to admit I don't know how to rate it. Speed of delivery, price, print quality... all seem very good to me. But I must admit I'm disappointed with the model I chose. My daughter thought she was getting a glitter model, but it's a glitter "effect" with white stars on a pink background. The choice was a bit misleading. So my opinion isn't the wisest. Choose your rendering carefully.
Mel
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Answer from Petit-Fernand
Hello Melanie, We are sorry that your order did not give you complete satisfaction. Our customer service department has been in touch with you in order to help you as best we can. We wish you a very nice day, CMonetiquette
3
/5
★★★☆☆
The labels are really great. This is the 4th school year that I have ordered them. They stay on the clothes and resist washing. A little disappointed that once the order was placed a promo code of 15% came out the next day.
Invité
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Answer from Petit-Fernand
Hello, I understand your disappointment. We regularly have new promo codes. Don't hesitate to subscribe to our newsletter to be kept informed. We wish you a very nice day, CMonetiquette
2
/5
★★☆☆☆
As soon as the labels are stuck on, they come off the pencils and markers. I had already ordered 2 years ago and this one held up great...
Cindy Loriaux
Translated review
Answer from Petit-Fernand
Hello Cindy, We are sorry that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to find a solution to your problem. Very nice day to you Cmonetiquette