/10
★★★★★
based on 125728 reviews published
★★★★★
based on 125728 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
This is the 3rd time I have ordered labels from this website. I've never had a problem before but my last order was a disaster. The names are illegible (very small font and the color is very light) and to top it all, the labels don't stick. After 24 hours, they're already half off. Really very disappointed... I won't be ordering from c-monetiquette again.
Stéphanie
Translated review
Answer from Petit-Fernand
Hello, I'm sorry that you're having problems with your labels, and that some of them have arrived with a printing defect. I've just e-mailed you to suggest some solutions. Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
I paid for express delivery (9.5) and my order arrived in over 7 days! It's outrageous to steal from customers in this way! A voucher from you would be the least I could do to compensate for this dishonesty. Thank you for your help.
Amandine Debaeke
Translated review
Answer from Petit-Fernand
Hello, we are sorry that the Chronopost delivery did not meet these deadlines. I will contact you by email to discuss a solution. We're here to help. Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
I still haven't received anything and unfortunately I don't think I ever will and in any case now it's all over for the start of the new school year. So it's hard to say but I'm disappointed.
Julie
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Order not received after 17 days.... after-sales service tells me to wait, then wait another 2 days..... well, back to school is over, I have to buy labels in a hurry from a supermarket and do it by hand. Is the cmonetiquette website or the post office incompetent? All in all, what a waste of time and money! Order now!
Invité
Translated review
Answer from Petit-Fernand
Hello. We are very sorry that your order did not arrive. I will contact you this morning to discuss what solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Order still not received it's been nearly 3 weeks since I placed the order!
Myriam Cremisi
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Order not received!
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Hello, Parcel indicated as delivered in my letter box except that I did not receive anything! It's a shame because school starts in 2 days!
Sam
Translated review
Answer from Petit-Fernand
Hello. We are very sorry that you have not yet received your order. Please contact us at [email protected] so that we can help you. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I've been waiting for my order since 18/08. Still no news and a useless after-sales service that reassures me about delays that are only increasing.
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. We contacted you this morning to discuss possible solutions. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I received an incomplete order
Invité
Translated review
Answer from Petit-Fernand
Hello, we apologize for this production error. I hereby reconfirm that the missing elements of your order have been reproduced and that you will receive them very soon! Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
My labels ordered for stationery don't stick, customer service tells me I should have taken labels for small stationery... Total disappointment, I ended up with a huge batch of labels that I wasn't going to use and that didn't stick, even though it wasn't specified on the site and I'd bought them in the stationery tab... Really disappointed When it comes to shoe labels, the transparent film also peels off, making the label all sticky.... Really not great
Invité
Translated review
Answer from Petit-Fernand
Hello, I'm sorry you're having problems with your labels. We've just e-mailed you to discuss the solutions we can offer you. Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
I never received it and I can't track my order.
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Very disappointed! After just one run in the washing machine, all the labels came off (the self-adhesive ones and the thermo-adhesive ones)! After spending two hours gluing everything together, I'm extremely disappointed!
Louise Verhaegen
Translated review
Answer from Petit-Fernand
Hello, I'm sorry you're having trouble with your labels. I will contact you this morning to discuss a solution. Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
Never received my order
S Dins
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Labels do not stick to pencils, felt-tip pens, etc. Yet the surface has been degreased
Sylvie
Translated review
Answer from Petit-Fernand
Hello. We're sorry that you're not entirely satisfied with our products. Indeed, the 1-line object labels are made to fit on thick felt-tips or pencils! The "mini" format is better suited to thin pens such as colored pencils and ballpoint pens. I'll be in touch to help you. Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
I followed the instructions to the letter, and out of 15 labels applied, half fell off on the 2nd day, on cotton t-shirts. Very disappointing.
Invité
Translated review
Answer from Petit-Fernand
Hello. I'm sorry you're having trouble with your labels. I will contact you to provide you with solutions. Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
As I write, I still have not received my order, nor any proposal from the after-sales service to respond to this situation, apart from emails containing surveys to find out if I am satisfied with their services.
Fleur
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I have not received my order after almost a month.
Miriam
Translated review
Answer from Petit-Fernand
Hi Miriam, we have sent you an email to help you as soon as possible. It is a postal anomaly, because your order should have arrived. Good morning, Sandra Petit-Fernand
1
/5
★☆☆☆☆
Ordered for 3 children, 50 labels for each name. The labels for one of the children were mixed into the pack for each of the other 2 (20 in one, 30 in the other). Very disappointing for the target audience, i.e. children.
Caroline Trichot
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that your order is not to your complete satisfaction. Unfortunately, for ecological and practical reasons, we only separate the labels when you buy packs. Very nice day to you, Cmonetiquette
1
/5
★☆☆☆☆
The product I have no idea if it is of quality, since August 10 I placed the order I am still waiting for it to arrive. The product may be 10, but the service is terrible, so it doesn't pay off. If someday the order arrives I will tell you....
Mapi Romanos
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We have contacted you to help you. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
My order has not yet arrived since August 9.
Mal
Translated review
Answer from Petit-Fernand
Good morning, We are sorry to hear that you have to wait so long to receive your order. The second shipment we sent you should arrive next week. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
I still haven't received anything, so it's difficult to leave a review?
Rahima Ben Berkane
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to help you as much as possible. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
I really like the product, too bad I never got it ...
Laura T.
Translated review
Answer from Petit-Fernand
Good morning Laura, we are sorry for this shipping anomaly by postal services. We have sent you an email to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
I have not received my parcel.
Invité
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email to propose a solution to your problem. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
The package never arrived and I claimed it several times telling me that there is a deadline. It arrived that day and never arrived. I have been sent to another address and to date nothing has arrived and it is already at the limit. I was very disappointed because I had heard very good things about petit-fernand.
Cristina Bermell Montero
Translated review
Answer from Petit-Fernand
Good morning, We are very sorry for this situation. Your second shipment should reach you at the beginning of next week at the latest with Correos. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
Sorry, I received labels with Lucas's first name instead of louise.
Bourlion
Translated review
Answer from Petit-Fernand
Hello Maryline, We're sorry you still haven't received your order. Our customer service has contacted you by email in order to help you. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
I still haven't received my order, even though it was shipped on August 14th. Today is 30/08, 5 days before the start of the school year?
Erell De Vadder
Translated review
Answer from Petit-Fernand
Hello, Following our exchange, I can confirm that we have proceeded with the refund as planned. We wish you a nice day, Cmonetiquette
1
/5
★☆☆☆☆
I still haven't received my order. And there is no parcel tracking.
Invité Ernoux
Translated review
Answer from Petit-Fernand
Hello Amandine, We are sorry to hear that you have not received your order. We have contacted you by email to propose solutions to your problem. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
We didn't receive the order 2 days before school started! I've written to you but haven't heard back! It's been almost 15 days. Usually no problem, but I just don't get it!
Deborah
Translated review
Answer from Petit-Fernand
Hello Déborah, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to help you. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
Very disappointed! I thought I'd avoid the chore of making labels (paper and tape) as I do every year, so I ordered the "standard" labels. In the end, they didn't stick to the pencils and I had to tape them to make them stick - a waste of time and money - I won't be getting them back!
Cliente
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that your order is not to your complete satisfaction. Please contact our customer service so that we can provide you with a suitable solution. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
I still haven't received my order
Invité
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to find a solution to this problem as soon as possible. Have a nice day, Cmonetiquette