/10
★★★★★
based on 125731 reviews published
★★★★★
based on 125731 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The order took a very long time.
Paula
Translated review
Answer from Petit-Fernand
Good morning Paula, We are sorry that the post office took so long to deliver. However, we hope you like our products. Good day, Camille Petit-Fernand
1
/5
★☆☆☆☆
Misinformed the labels I ordered were supposed to be for school items I can't even put them on a pen too big
Invité
Translated review
Answer from Petit-Fernand
Hello Adeline, We're sorry to hear that you're not entirely satisfied with your order. Our customer service has contacted you by email to help you find a solution. Have a nice day, CMonetiquette
1
/5
★☆☆☆☆
There is no greaseproof paper in the label pack.
Vb
Translated review
Answer from Petit-Fernand
Hello Victoria, I'm sorry to hear that you have received an incomplete order. Our customer service department has contacted you by email in order to send you back the missing part as soon as possible. Very nice day to you, CMonetiquette
1
/5
★☆☆☆☆
Labels received from another person. No commercial gesture and it was impossible for me to receive the new order on time. They claimed a postal error when in fact they had written my name and address on the envelope with the wrong labels inside... So it can't be a postal error.
Gamze Kurtulus
Translated review
Answer from Petit-Fernand
Hello, We are sorry to hear that our customer service did not meet your expectations. Our customer service has contacted you by email in order to find a solution that would suit you better. Have a nice day, CMonetiquette
1
/5
★☆☆☆☆
I never received my order, nor did you respond to the e-mails I sent asking for explanations.
Maria García Garcia
Translated review
Answer from Petit-Fernand
Hello, We have contacted you to help you as soon as possible. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
I have not received the labels
Alberto Quero
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this delay on the part of the Post Office. We will contact you today to help you. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
I ordered my daughter's labels 15 days ago! I still haven't received them! Of course, the sample has been taken, and I still don't have any labels! I'm very disappointed!
Juliette Baracco
Translated review
Answer from Petit-Fernand
Hello Juliette, I'm sorry to hear that you still haven't received your labels. Our team has just contacted you by email in order to bring you a solution as soon as possible. Have a nice day, CMonetiquette
1
/5
★☆☆☆☆
I haven't received the right labels, I was told I would receive them before the start of the school year and I still haven't received them ????
Gaelle Manola Saroléa
Translated review
Answer from Petit-Fernand
Hello Gaelle, Following our exchange, I can confirm that your order has been reshipped and will be delivered as soon as possible. Have a nice day, CMonetiquette
1
/5
★☆☆☆☆
My order still hasn't arrived since August 15!
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I still haven't received my labels!
Melani
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I am not happy because I placed an order on August 5th and it did not arrive, they had to send me another one last week and it still has not arrived yet.
Invité
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this situation. Your second shipment will arrive next week. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
Shipped August 15 And still nothing received!!! School has started and still no sticker !!!
Deniz Ersin
Translated review
Answer from Petit-Fernand
Hello. We are very sorry that you have not yet received your order. I can confirm that your order will be returned to you as soon as possible. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I never received your parcel, your e-mail replies are automatic and do not answer my question.
Stéphanie Collet
Translated review
Answer from Petit-Fernand
Hello. We're sorry that you still haven't received your order. Please check our most recent email to let us know your decision. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I did not receive my order
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I did not receive my labels, I asked by mail if it was normal or not, I have no return....
Cp
Translated review
Answer from Petit-Fernand
Hello. We're sorry you still haven't received your order. I see that we replied to your email a few days ago but I will contact you again this morning. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I never received my order.
Invité
Translated review
Answer from Petit-Fernand
Hello. We are very sorry that you did not receive your order. I see from our email conversation that you had opted for a refund. This cancelled the shipment of your order. I will contact you to explain the situation better. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I have not received
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Unfortunately I did not receive my order.
Mme Sobrino Giselle
Translated review
Answer from Petit-Fernand
Hello Giselle, Thank you for bringing this problem to our attention. Our customer service will contact you shortly to find a solution to your problem. In the meantime, we wish you a good day. Cmonetiquette
1
/5
★☆☆☆☆
The color of the labels received is not the one proposed on the site.
Julie
Translated review
Answer from Petit-Fernand
Hello, We are sorry that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to find a solution to your problem. Have a nice day CMonetiquette
1
/5
★☆☆☆☆
I have received nothing
Invité
Translated review
Answer from Petit-Fernand
Hello Sayma, Thank you for bringing this problem to our attention, our customer service will contact you to find a solution. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
Order placed on 15/08, delivery within 3 to 8 working days. To date I still have not received the package.
Diamanti Melanie
Translated review
Answer from Petit-Fernand
Hello Melanie, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to solve this problem as soon as possible. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
Never received the order.
Andreia Freitas
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email so that we can find a solution for you. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
I did not receive what I ordered
Invité
Translated review
Answer from Petit-Fernand
Hello Linda, We're sorry to hear that you haven't received your order. We have contacted you by email in order to find a solution to your problem. Have a nice day, C-monetiquette
1
/5
★☆☆☆☆
I ordered for my children, but surprise, the notebooks are all mixed up, a real headache. I'm disappointed.
Cliente
Translated review
Answer from Petit-Fernand
Hello, We are sorry that your order did not give you complete satisfaction. Our customer service has contacted you by email so that we can find a solution to your problem. We wish you a nice day, C-Monetiquette
1
/5
★☆☆☆☆
I still haven't received my labels, even though I was supposed to receive them last week, and when I contacted you I got an automatic reply which didn't help at all.
Kellisha2
Translated review
Answer from Petit-Fernand
Hello, It's not normal that you still haven't received your order. Our customer service has contacted you by email in order to solve this problem as soon as possible. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
The labels ordered never arrived
Giulia R.
Translated review
Answer from Petit-Fernand
Good morning Julia, we are sorry for this shipping anomaly by the postal services. We have sent you an email to find a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
The order arrived more than 20 days after the purchase, maybe it is the delivery company that also had shipping costs. If so, they should change the delivery company.
Isabel Del Pino
Translated review
Answer from Petit-Fernand
Good morning Isabel, We are very sorry for this delay in delivery by Correos. However, we hope you like our products. Good day, Camille Petit-Fernand
1
/5
★☆☆☆☆
I still haven't received my order after 16 days.
Nadège Rensonnet
Translated review
Answer from Petit-Fernand
Hello Nadège, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to find a solution to your problem. Have a nice day, C-monetiquette
1
/5
★☆☆☆☆
I didn't receive the package I also sent an email and no one answered me
Tania A.
Translated review
Answer from Petit-Fernand
Good morning Tania, sorry for the delay in responding, we are closed on weekends. Indeed there was an error in the shipping address and I guess this is the cause of the missed shipment. However, we have responded to you to provide a solution. Have a good day
1
/5
★☆☆☆☆
Very disappointed I did not receive my order
Invité
Translated review
Answer from Petit-Fernand
Hello, Our team answered you by email to bring you a solution. We wish you a nice day CMonetiquette