/10
★★★★★
based on 125731 reviews published
★★★★★
based on 125731 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Hello, trustworthy site, but it's a shame we can't put more characters for people with long names.
Invité
Translated review
Answer from Petit-Fernand
Hello and thank you for your message! We've taken your comment into account and will pass it on to the dedicated department! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Labels have an error
Abruzzese G.
Translated review
Answer from Petit-Fernand
Good morning Giulia, we are sorry to hear that your order is not in line with your expectations. We have contacted you providing you with a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
3
/5
★★★☆☆
Product is fine but delivery took over a week
Jane V.
Answer from Petit-Fernand
Hello Jane, We are sorry to hear your delivery took a long time! Our delivery times to the UK are between 3 to 10 working days, as stipulated on our website. Kind regards, Jessica
3
/5
★★★☆☆
Pen labels are very difficult to remove
Audrey
Translated review
Answer from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. Please don't hesitate to contact us via our contact form to explain the problem in more detail so that we can find a solution for you! We remain available to help you. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
I've been getting labels from you for 5 years but with the previous order I encountered a problem. the adhesive clothing labels hardly came off the envelope you sent , it took minutes before I could do it and when I could it all remained ruined and folded. still I redo the order giving you confidence. hope for the best
Valentina
Translated review
Answer from Petit-Fernand
Dear Valentina, we are sorry to hear that you have experienced a problem in previous orders, this is definitely a defect. Should you ever have a problem on the labels again, we remind you that you have 3 months to report it to us as stated in the general terms and conditions. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
3
/5
★★★☆☆
I've been ordering for several years, but this year I was super disappointed with the item labels. They were much thinner go on the pencil and glued harder. Disappointed this year. On the other hand, I have nothing to say about the clothing labels.
Invité
Translated review
Answer from Petit-Fernand
Hello. We're sorry that you're not entirely satisfied with our labels. Indeed, the one-line labels for objects are not adapted to pencils and pens, the "minis" labels correspond better. Please do not hesitate to contact us directly at [email protected] so that we can advise you on our products! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
I still haven't received my order...so I can't rate the product They have replied quickly to resolve the issue
Jm
Answer from Petit-Fernand
Hello Julia, I have contacted you via email regarding this matter. Kind regards, Jessica, Petit-Fernand
3
/5
★★★☆☆
Satisfied with the fast delivery and the self-adhesive labels are nice, but several of them stick to the backing and are therefore unusable.
Lempereur
Translated review
Answer from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. Please do not hesitate to contact us at [email protected] with photos so that we can help you as best we can! We're here to help. Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
I have already ordered the second time and now I was unfortunately not satisfied at all because not a sticker has stuck to the pens only the lunch box sticker stuck. Very disappointing this time, unfortunately
Monique Q.
Translated review
Answer from Petit-Fernand
Hello Monique, We are very sorry that your labels are peeling off. We have sent you an email so that we can suggest a solution. We look forward to hearing from you. Have a nice day. Elise, EsIstMeins
3
/5
★★★☆☆
I received another customer's product and my order was also sent to a different address. But fast replacement and free of charge!
Marcela C.
Translated review
Answer from Petit-Fernand
Hello Marcela, We are sorry that you received a different order than yours. We hope you like our labels. Have a nice day, Elise, EsIstMeins
2
/5
★★☆☆☆
Self-adhesive garment labels do not wash off.
Aurélie Bossis
Translated review
Answer from Petit-Fernand
Hello. We're sorry to hear that you're not entirely satisfied with our labels. It's not normal that they don't stand up to washing, so I'm going to contact you to discuss a solution. We're here to help. Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Wrong first and last names for both children
Elena A.
Translated review
Answer from Petit-Fernand
Good morning Elena, we are sorry for this error on our part. We have contacted you to propose a solution, we hope you will be satisfied. Good day Alessio, Petit-Fernand
3
/5
★★★☆☆
The choice of labels was easy, and the order was dispatched and received very quickly. On the other hand, I found the labels a little too large for my intended use: sticking them on my daughter's clothes. They take up too much space to write a first name. I also realize that some of them don't stick well. Probably my fault... But I had done everything as indicated and they seemed to stick perfectly. Except that in the first wash, many of them came off by themselves.
Rousse
Translated review
Answer from Petit-Fernand
Hello. We're sorry to hear that you're not entirely satisfied with our labels. I'll be in touch to discuss how we can help. We're here to help. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Product very well made, fast shipping, nice personalization 🙂 but none of my 3 year old's clothing labels are big enough to stick on... and my son is often disturbed by the clothing information labels so I often have to cut them off. Too bad the labels don't stick directly onto the garment, I hadn't paid attention to this important detail.
Angelina Mantovani
Translated review
Answer from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. We've taken note of your comment about the size of the labels and will pass it on to the relevant department. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Having to make more little gifts, receiving one booklet with labels with different names was not helpful. The quality is good. Thank you
Sig.ra L.
Translated review
Answer from Petit-Fernand
Good morning, We are sorry if your order does not fully meet your expectations. I can confirm that we produce a separate block only when it is a savings package (nursery, kindergarten...). For other cases, and even if the order includes several names, we do not necessarily send multiple pads, for reasons of paper consumption and staples (eco-responsibility). We thank you for your understanding. Have a nice day. Alessio, Petit-Fernand
2
/5
★★☆☆☆
Order well placed but very disappointed that just after my order it passed an offer at -20% that I could not benefit.
Invité
Translated review
Answer from Petit-Fernand
Hello. We're sorry you weren't able to take advantage of this week's discount. We do it regularly, though, so don't worry! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The shipping time was not met. The labels for marking items are smaller than what I ordered.
Invité
Translated review
Answer from Petit-Fernand
Good morning Melanie, We have just sent you an email to help you. Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
Order not received. However, efficient and friendly customer service. My order was returned at no extra cost
Emilie
Translated review
Answer from Petit-Fernand
Hello, we are delighted to have been able to help you! Thank you for your understanding regarding this delivery anomaly by the postal services. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
As much as I would have given them 5 stars with last year's labels, I'm a bit disappointed here. I washed clothes that had been labeled several days before, and the labels came off and stuck elsewhere, on other clothes. It did it for 2 labels, I hope the others will hold.
Flora
Translated review
Answer from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. I will contact you this morning to better understand the problem and propose solutions. We're here to help. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Relatively fast delivery, but it's a real bummer when you order 2 different names, which are then stapled together in a colorful mess and you have to painstakingly take everything apart. If they were both gifts, then only one could receive the stickers and one the "cover sheet". There's definitely room for improvement...
Juliane L.
Translated review
Answer from Petit-Fernand
Hello Juliane, thank you for your review. We send the labels for ecological reasons together in a booklet. We will write you an email to suggest a solution. But we hope you like the labels. Have a nice day. Elise, EsIstMeins Team
3
/5
★★★☆☆
Shipping has taken 10 days for every order so far.
Mehrak R.
Translated review
Answer from Petit-Fernand
Hello, we are sorry that the postal service is taking a while to deliver your order. But we hope you like your order. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Hello, the labels are a bit large for pencils and small materials.
Marie-france
Translated review
Answer from Petit-Fernand
Hello and thank you for your feedback. One-line labels are not made to be put on pencils! The "mini" size labels are what you need for pens. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Original gift but poor presentation
Invité
Translated review
Answer from Petit-Fernand
Hello, thank you for your comment. We've forwarded it to the development department! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
I've been ordering your labels for years, but lately I've noticed that the quality isn't as good. They come off the markers. Which is a shame, because that's the main use I have for them. I have to add sticky paper around the labels to hold them in place...
Jennifer Simon
Translated review
Answer from Petit-Fernand
Hello, thank you for your feedback. It's true that the labels you ordered are not suitable for pens and pencils. The "mini" size labels are the most suitable! We can be reached at [email protected] for more information about our products. Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
I have not yet received my order
Audrey
Translated review
Answer from Petit-Fernand
Hello, we are sorry that the postal services have not yet sent your order, I have just contacted you by email to inform you of your delivery deadline! We're here to help. The C-MonEtiquette team
2
/5
★★☆☆☆
I've been waiting almost 3 weeks for my order and I still haven't received anything. This is not normal (the post office has been very inefficient these last few weeks).
Jennifer
Translated review
Answer from Petit-Fernand
Hello, your order has been returned by the post office due to incorrect addressing. We'll get back to you to make sure you got our email notifying you! We're here to help, have a nice day? The C-MonEtiquette team
3
/5
★★★☆☆
Hello, I thought the labels were made of fabric, like plasters, to adhere better to clothes, but in fact they are simply stickers, a little disappointed.
Caroline
Translated review
Answer from Petit-Fernand
Hello, we're sorry our labels aren't what you expected. Indeed, our self-adhesive labels are very "classic" and are designed to resist washing, but also to be removed more easily than our iron-on labels, which are permanent! Don't hesitate to contact us by e-mail ([email protected]) if you have any questions about our products! We're here to help, have a nice day? The C-MonEtiquette team
3
/5
★★★☆☆
The labels are nice and the service fast. It's a pity that the kindergarten pack doesn't offer the self-adhesive labels option only if you're not interested in iron-on labels.
Coralie
Translated review
Answer from Petit-Fernand
Hello and thank you for your message! We take into account all the suggestions we receive. We have forwarded this one to the appropriate department. Have a nice day? The C-MonEtiquette team
2
/5
★★☆☆☆
The label comes off after the first wash. This is the second year I've bought from you and the problem is still the same... Despite the fact that the product has been left to rest before washing. The first time I thought I'd come across a bad booklet, but obviously your labels aren't made to last much longer than the last time I bought from you.
Invité
Translated review
Answer from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. We have just contacted you by e-mail in order to help you. Please do not hesitate to contact us directly for this type of problem! Have a nice day? The C-MonEtiquette team
2
/5
★★☆☆☆
A little disgusted I wanted labels that stick by hand and not iron because more work but ...
Mme Marguerite Carmont
Translated review
Answer from Petit-Fernand
Hello, we offer iron-on AND self-adhesive clothing labels. We're sorry if the ones you've chosen don't suit you. Please do not hesitate to contact our customer service department by e-mail ([email protected]) or by telephone (05 19 88 01 72) for this type of problem! Have a nice day? The C-MonEtiquette team