/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I have not yet received my order
Julie
Answer from
Petit-Fernand
We are very sorry that the postal services fail to deliver your order. Our customer service will get in touch with you to offer a few possible solution. Kind regards, Alessio
1/5
★☆☆☆☆
I have yet to receive my order despite flagging it with customer service. This is incredibly disappointing.
Invité
Answer from
Petit-Fernand
We are very sorry that the order didn't arrive in time. Unfortunately, the Royal Mail lost your order in the transition and we can not influence it. We sent you the replacement on our cost and would like to know if you received the second batch. Kind regards , Ana
1/5
★☆☆☆☆
Never recieved my item and no communication
Invité
Answer from
Petit-Fernand
We are very sorry that the postal services fail to deliver your order. We sent you the email with the dispatch and estimated time of reception on 21st April. Our customer service will get in touch with you to offer a few possible solution. Kind regards, Stacy