/10
★★★★★
based on 125731 reviews published
★★★★★
based on 125731 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Order was dispatched 11 days ago still no sign. Contacted them and they have offered a refund or send again. I've opted for refund as I need it before school starts soon so will have to go elsewhere, its a shame as they had good reviews for quality.
Gemma C.
Answer from Petit-Fernand
Dear Gemma, thank you again for choosing us. We are sorry again that the postal services lost your order. We rely on the post same as you are and unfortunately we could not influence their delivery or delays. Everything that depends on us was offered to you and we hope you will give our labels another chance!
1
/5
★☆☆☆☆
Out of two books of labels, one did not bear my child's name!
Invité
Translated review
Answer from Petit-Fernand
Hello, I'm sorry you didn't receive your full order. I have just contacted you by email to help you! Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
Never arrived anything and they didn't answer the email
Francesca C.
Translated review
Answer from Petit-Fernand
Good morning Francesca, we are sorry for delay in shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
The order says delivered and I.bo have received nothing, I try to contact them and they only send satisfaction surveys or delivery periods.
Verónica
Translated review
Answer from Petit-Fernand
Good morning, We will contact you today to help you. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
As I haven't received my order yet, I can't really give my opinion. Is it being delivered?
Maud Bouillet
Translated review
Answer from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I can confirm that your order has been returned! We hope you will receive it soon! We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Still waiting for product to be delivered a month from ordering
Ct
Answer from Petit-Fernand
Hello Cathrin, I am sorry to hear there are some issues with the postal services and you haven't received your order yet. I have sent you an email to offer you further solutions. Kind regards, Jessica, Petit-Fernand
1
/5
★☆☆☆☆
I am still waiting for the order, since July 27th and I have placed the order, in the status it says that it has been delivered and here I have not received anything, my daughter is about to start school and I still don't have the stickers!
Viviana Garcia
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We will contact you today to help you. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
Very bad delivery time
Lara
Translated review
Answer from Petit-Fernand
Good morning Lara, we are sorry for delayed shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
Order not received!
Cliente
Translated review
Answer from Petit-Fernand
Good morning, We will contact you today to help you as soon as possible. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
The package was lost and I had to call to have it sent to me.
Gissela Mejia
Translated review
Answer from Petit-Fernand
Good morning, Your new order will be delivered next week by Correos. We are sorry for this anomaly. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
The order has not arrived yet and I ordered it a month ago.
Marinieves Fernández
Translated review
Answer from Petit-Fernand
Good morning, Your order has been shipped again on 18/08 so it will arrive next week. We are sorry for this situation. Good day, Camille Petit-Fernand
1
/5
★☆☆☆☆
Never received my delivery
Lucy A.
Answer from Petit-Fernand
Hello Lucy, I apologise there were some issues with the postal services and your first order didn't reach you. Following our email conversation, I have now sent a new shipment of your order ?? Hope you receive it soon! Jessica, Petit-Fernand
1
/5
★☆☆☆☆
I placed a first order and it didn't arrive and they sent me a new one and it hasn't arrived either.
Pat
Translated review
Answer from Petit-Fernand
Good morning, Your order has been shipped again on 15/08, it will arrive at the end of this week. We are very sorry for this anomaly on the part of the Post Office. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
Incomplete order. Complained to customer service three times. After 10 days still nothing. Claim made on paypal. I do not recommend I will order elsewhere
Stephanie Vautrain
Translated review
Answer from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I can confirm that your order has been returned! We hope you will receive it soon! We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Ordered on 30th July, it's 22nd August and haven't received my delivery. Contacted yourselves three times and no reply to anyt
Ehb18
Answer from Petit-Fernand
Hello Lucy, I am sorry to hear you contacted us and didn't get any reply from us! We usually strive to answer any queries as soon as possible. I have now contacted you by email to find a suitable solution for you. Looking forward to your reply! Kind regards, Jessica, Petit-Fernand
1
/5
★☆☆☆☆
Order placed on August 8, the deadline to receive it was August 21 and to date no order received I find myself 6 days before school without my labels site not serious!!!
Invité
Translated review
Answer from Petit-Fernand
Hello. We're sorry that you received your order late. I'm glad you finally received it! We'll be happy to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Hello, the second order I placed did not arrive, I don't know what happened but to this day I did not receive the order nor did anyone contact me. The order was scheduled to arrive on 7-8-2023.
Masu
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We will contact you today to help you as soon as possible. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
I have not received my order N 2000945398. Even though I have claimed it, they have sent it again and I have not received it either.
Invité
Translated review
Answer from Petit-Fernand
Good morning, We will contact you to help you. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
It took over two weeks to arrive was unhappy as needed stickers for brownie camp
Denise W.
Answer from Petit-Fernand
Hello Denise, we are so sorry there were delays with the postal services and your delivery took longer than expected. Hope you were satisfied with the product itself ?? Kind regards, Jessica, Petit-Fernand
1
/5
★☆☆☆☆
I have not received the stickers yet
Tamara Mateo Raygal
Translated review
Answer from Petit-Fernand
Good morning, We will be contacting you today to help you. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
The goods arrived with a printing error, after reporting I was told that it would be sent back correctly, but it never arrived
Chiara T.
Translated review
Answer from Petit-Fernand
Good morning Chiara, we are sorry for delay in shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
I have received nothing. I have been waiting for my order since July 31 (21 days).
Olga Moradiellos
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this situation. We will contact you to help you. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
I have not received my order
Carolina Méndez
Translated review
Answer from Petit-Fernand
Good morning, We will call you today to help you as soon as possible. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
I know what happened this past year two orders never received but they sent them back to me
Mademoiselle Albuquerque
Translated review
Answer from Petit-Fernand
Hello. We're sorry your order was delayed but we're glad we could help! Luce C-MonEtiquette
1
/5
★☆☆☆☆
Order never received......
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I have not received my order.
Invité
Translated review
Answer from Petit-Fernand
Good morning, We will contact you today to find a solution. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
Order never received and paid for
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
My order never arrived despite its delivered status. I'm disappointed and I won't have any labels in time for my children's first day of school.
Aurélie Dv
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I haven't received my order, what should I do?
Laura Testud
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I see that your order has been the subject of a postal return of which you have been notified. I will contact you this morning to discuss the solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I have not received my order
Loulou Chouchou
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette