/10
★★★★★
based on 125734 reviews published
★★★★★
based on 125734 reviews published
Latest customer reviews
5
/5
★★★★★
Top labels, fast delivery
Lucie
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Answer from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
5
/5
★★★★★
Easy to order, very quick to receive and easy to use
Amelie C.
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Answer from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
5
/5
★★★★★
Easy to order, use and postage as described.
Mrs K.
Answer from Petit-Fernand
Hi Kate, Thank you for your feedback! I'm glad to hear that you found the ordering process easy and that everything met your expectations. ?? Best, Chiara Petit-Fernand
5
/5
★★★★★
Easy to visualize when ordering, and the product conforms when received. Quality looks good!
Mathilde C.
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Answer from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
5
/5
★★★★★
Easy to place order, customer service great as needed to amend order. Speedy delivery. Labels seem great, do easy to use for my father in law in care home.
Customer
Answer from Petit-Fernand
Hi Kerry, Thank you so much for your wonderful feedback! ?? We're delighted to hear that you found our ordering process easy and that our customer service was able to assist you with your amendments. It's fantastic to know that the labels are working well for your father-in-law in the care home. We appreciate your support and look forward to serving you again soon! Best wishes, Chiara Petit-Fernand
5
/5
★★★★★
Good quality label received very quickly
Clémence B.
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Answer from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
5
/5
★★★★★
Very interesting product I recommend
Carole B.
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Answer from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
5
/5
★★★★★
Easy to order great selection
Yvonne
Answer from Petit-Fernand
Hi Yvonne, Thank you for your feedback! We're glad to hear you found our selection great and ordering easy. ?? If you need anything else, feel free to reach out! Best, Chiara, Petit-Fernand
5
/5
★★★★★
The delivery time is reasonable and the product delivered is very satisfactory perfect!
Djamila H.
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Answer from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
5
/5
★★★★★
Never disappointed, I've been using them for several years now, and they're always top quality and original, because you can create them to suit your children's tastes... it's a shame there's no plastic protection, because this is the 1st time they've arrived all wet (storm and tempest). But despite that, after a little tap on the radiator, they're usable and haven't lost their resistance, so they're great...
Julie
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Answer from Petit-Fernand
Hello, Thank you for your comment which makes us very happy. Please don't hesitate to contact us so that we can suggest a solution. ???? Have a nice day, Elise, C-MonEtiquette
3
/5
★★★☆☆
A few labels came off in the wash. A pity, because it's really very practical.
Chantal V.
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Answer from Petit-Fernand
Hello Chantal, We're sorry to hear that your labels have come off. They are normally designed to withstand washing. To help you, we have just contacted you by phone and email. Have a nice day, Camille C-MonEtiquette
4
/5
★★★★☆
Nice labels, but they sometimes peel off after washing
France T.
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5
/5
★★★★★
Quick and easy order, I took the Mix booklet with labels for clothes and objects, to prepare my little one's school trip. The assortment is very good, the personalization is quick and easy. The labels are very pretty, solid and easy to apply. Received in 72 hours. Excellent value for money. I highly recommend it.
Brenda
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Answer from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
2
/5
★★☆☆☆
I am leaving a very mixed review. I Have used the Company many times to order both the iron-on clothing labels and stick-on shoe labels. Although delivery has been on slow side I have always been very happy with product quality. However, I placed an order approx 3 weeks ago now and it still hasn't arrived. I had a text from a lady in Manchester 10 days ago saying that she had been sent my order with (of course) my childrens name visible and my phone number (surely a GDPR breach?). When I called Petit Fernand to ask what was going on (about 7 days ago) they seemed to know about the problem already. They apologised and offered to repost my labels (which have still not arrived) and they did also offer me a discount code for the future. This morning I received an envelope from Petit Fernand.... containing someone elses labels!!! The Company currently seem to be experiencing a multiple shipping failure and breach of GDPR. And if so, why did they not contact me upon realising the problem
Laura
Answer from Petit-Fernand
Dear Laura, Thank you for taking the time to share your feedback regarding your recent experience with Petit Fernand. We sincerely apologize for the inconveniences you have faced, and we appreciate your understanding as we work to resolve these issues. We want to assure you that as soon as we were made aware of the mix-up with the labels, we took immediate action to resend your correct order. We understand that errors can occur, and we are truly sorry for any frustration this has caused you. We understand that the delay in receiving your order and the mix-up with someone else's labels have been disappointing. We strive for high standards in our service and are actively working to rectify these issues to prevent them from happening in the future. Once again, we apologize for any inconvenience you have experienced and appreciate your patience as we address these matters. If you have any further questions or concerns, please do not hesitate to reach out to us. Best regards, Chiara, Petit-Fernand ??
5
/5
★★★★★
Easy to use and great designs
Lauren T.
Answer from Petit-Fernand
Hi Lauren, Thank you so much for your kind words! We're thrilled to hear you love our designs and find them easy to use. ?? Best, Chiara, Petit-Fernand
5
/5
★★★★★
Fast delivery and quality gourd!
Yd
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Answer from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
5
/5
★★★★★
Perfect! The little booklet is very practical and the labels are sturdy. I ordered the crèche pack and the "object" labels hold very well on the bottles, even after several washes. I had a problem with my order, but customer service is top-notch and very responsive, and a solution was found very quickly. I'm delighted
Ophelie
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Answer from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
1
/5
★☆☆☆☆
Backpack strap lacks sturdy, comfortable straps for kindergarten children
Aurélie D.
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Answer from Petit-Fernand
Hello Aurélie, Your feedback is extremely important to us! That's why we've just contacted you by phone and email to understand the problem you're experiencing with your bag. Have a nice day, Camille C-MonEtiquette
5
/5
★★★★★
Fast delivery, very practical product
Emmanuelle D.
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Answer from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
5
/5
★★★★★
Super merci
Martine R.
Translated review
Answer from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
5
/5
★★★★★
Products as described, labels stick very well and stand up to repeated washing. Good value for money! It's French!!! This is my second order and not the last.
C M.
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Answer from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Lovely day to you, Elise, C-MonEtiquette
5
/5
★★★★★
The name tags came quickly and well packaged. The quality and print is amazing the best I have had. Would definitely recommend these.
Dawn E.
Answer from Petit-Fernand
Hi Elizabeth! We're overjoyed to hear your positive thoughts! Thank you for choosing us! ?? Warmly, Chiara, Petit-Fernand
1
/5
★☆☆☆☆
I did not receive my order 🙁
Marie
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Answer from Petit-Fernand
Dear Marie, I've just left you a voicemail to help you. Please call us back. Beautiful day, Sandra C-MonEtiquette
4
/5
★★★★☆
All perfect!
A.
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Answer from Petit-Fernand
Good morning Alessandra, Your opinion is very important to us! Thank you for your continued support! ?? Best regards, Chiara, Petit-Fernand
5
/5
★★★★★
The order was processed very quickly. Delivery was on time. This was our 3rd order and we are still very satisfied.
Jonathan R.
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Answer from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
5
/5
★★★★★
I like the garment stickers . First I ordered them but they didn't arrive must have got lost in the post . After notifying you , you sent me the same stickers for free and they arrived promptly. I was very pleased with the stickers .
Susan M.
Answer from Petit-Fernand
Hi Susan! We appreciate your positive message! Can't wait to serve you again! ?? Thanks, Chiara, Petit-Fernand
5
/5
★★★★★
The labels are very pretty and last through the years
Carolina P.
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Answer from Petit-Fernand
Good morning Carolina, Thank you for your feedback! We are happy that you like the labels and that they show good durability. ?? Chiara, Petit-Fernand
5
/5
★★★★★
Very pleased with the water bottle for the girl! Very pretty and very good quality! My daughter finally appreciates water! The bottle has no impact on the quality and taste of the water! Highly recommend!
Apolonia P.
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Answer from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
5
/5
★★★★★
Perfect! The labels are really pretty and machine- and dryer-proof.
Yo
Translated review
Answer from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
5
/5
★★★★★
Good quality, as shown in the photo Not disappointed with my purchase
Anne-so
Translated review
Answer from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette