Reviews Petit-Fernand

Order processed very quickly, sent the same day by priority mail according to the site. D+11 I still haven't received anything and when I report it, I'm told to wait again! As a reminder, delivery time for priority mail = 1 working day. So I don't mind that there were public holidays, but still. Too bad for me it was urgent. So I don't recommend it. Already called and emailed 4 times, no reply to my request for a refund, so please avoid messages of convenience! I repeat, company far from professional and rigorous in customer service! Flee!

Delivery and presentation was fantastic however the iron on labels are absolutely terrible and a complete waste of money. The majority peeled off almost immediately so I tried reapplying to the labels rather than the fabric of the clothes. Even these are now peeling off after two months. Avoid!

The order is listed as shipped on October 27 and still has not arrived. I wrote to request clarification but only received an automated reply e-mail.

I did not receive what I ordered (a cap for a can).

I never received my order and never got my money back.

I never received my order. I wrote to customer service and never got a reply.

Ordered a month ago, never received! Customer service answers me with automatic messages but no real answer and they don't want to refund me.

Ordered 09.07.2022, never received. Wrote to customer service with no response. Finally I called and customer service made a new order. This one didn't arrive either. After several attempts by mail and phone without response I gave up. Now, 4 months later, I've asked for my money back. At least it worked.

Order still hasn't shown up and it's been over a month. Emailed their support a number of times and heard nothing.

My order never arrived,I received no response to my solicitation requesting where it went

The order never arrived. A month waiting for a refund. In short, they took my money.

Bad experience, I did not receive my order, they did not know how to tell me anything and misleading advertising. After several emsil, they paid the order.

I do not receive the order. They do not send tracking number, nor transport company. The customer service phone number that appears on the website, according to the voice message, does not correspond to any customer. No response to emails. I am writing this review in the hope of getting a response.

I still have not received the order, placed Oct. 13. Customer service claims that the cap is wrong and the order should go back. From the website, the order appears delivered. To whom? Absurd them and their not very credible excuses. Meanwhile they ask me if I want to reorder the labels, denying me a refund for the phantom order. Very bad service.

The clothing labels never arrived. I have written two emails, without receiving a reply.

I did not receive the package

Order carried out on October 21st Payment made on the same day but no order number The telephone numbers listed on the site do not exist and to this day I have received nothing Customer service cannot be reached and I have no information about my order

I'm absolutely not happy all the labels go after a few washes !!!!!!!

Order placed on October 9, 2022, after several emails sent no response and impossible to reach them by phone....to date I still have not received anything. I'm in the transport business and personally I've never seen such a long delay for a shipment! Disappointed?

I still haven't received my labels, I have ordered them several times since 27/09/22 very unhappy because in addition to not receiving them and losing 28 I lose business at the nursery.

I've ordered several times before and everything was fine. But this time, I'm very disappointed. I placed my order on October 09 and still haven't received anything!

Order never arrived!!!!

It's been 1 month since I ordered and I haven't heard anything about the labels, which is a real problem given the delivery times announced.

Never received my package?

Very bad service. Absolutely do not buy. The shipping service is not tracked and nothing gets to you. After a long wait they say they sent it by mail but the letter carrier never found anything for me. Scam!!!

The order has not arrived. After 20 days. I am still waiting for an answer.

I placed the order on 12/10/2022, then I get the email notifying me that the order started on 17/10/2022. To date after 10 days I still have not received anything. Money thrown away. Never again!!!!

I placed an order... and paid and everything has not arrived and it says it has been delivered. And I did it on September 8

Unfortunately I have still not received the order yet and I have tried getting in touch however have not been able to log in to my account as it has been locked.

I have not received an order? Wait 2 weeks

We have not received our order. I have contacted via the website and received no response. Thank you for response - yes please resend. Thanks

Bad. Despite the fact that the order went out some time ago, I have not received it.

Order placed September 29. So far October 25 nothing has arrived.

Parcel received 1 week later theoretically in 24h/48h it happens and there more than 1 week

Order never received

Never received anything

The order never arrived, I can't contact support, and I can't get a refund. It almost seems like a scam since there are several reviews like mine. I am very disappointed

Adhesives release and lose glue. They shift and slide off the pencil or marker to which they were attached. Bad.

I bought a personalized water bottle for my son, but after not even a week the name and other designs were already ruined, they sent me a replacement water bottle but the second one arrived ruined as well. I would not buy it again it is not a quality product.

The order did not arrive. I contacted them and they invited me to wait a few more days, without giving any explanation of what happened. I contact them again days later demanding a refund, you can lose the package, I understand, but their attitude leaves much to be desired.... NOT AT ALL RECOMMENDABLE