/10
★★★★★
based on 125734 reviews published
★★★★★
based on 125734 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I still haven't received my order!
L.
Translated review
Answer from Petit-Fernand
Hello, we're sorry that the postal service is taking so long to deliver your order. We have just contacted you by email to discuss a solution. We're here to help. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received either the first or the second order, even though I checked the address by phone and found it to be correct.
Ainara Cuesta Gomez
Translated review
Answer from Petit-Fernand
Good morning Ainara, unfortunately delivery anomalies can occur with any transport company. In your case, Correos. Hopefully the second shipment from us will reach you in the next few days. For anything you need, we are here to help you. Have a nice day, Sandra Petit-Fernand
1
/5
★☆☆☆☆
Disappointed because I ended up with iron-on ??
Invité
Translated review
Answer from Petit-Fernand
Hello! We're sorry that our products are not what you wanted. I have just contacted you by email to discuss the problem more precisely! Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received my order
L A.
Translated review
Answer from Petit-Fernand
Good morning Anna, we are sorry for this shipping anomaly by the postal service. We have contacted you to propose a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
Bad experience for me. We followed the instructions well, iron heat, application time and pressure, but the labels came off after the 1st wash at only 30 degrees. Very disappointed, I switched back to sewing labels.
Severine Bellanger
Translated review
Answer from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. We have just contacted you by e-mail to discuss a solution that will suit you. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
This is the third time I've bought back the cap on the child's bottle and each time the cap has broken. The bottle is fine, which is why I've repurchased the cap each time. But this time it's too much, it lasted 2 days for 8 euros. It's just too much!
Stéphanie Deffontaines
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Answer from Petit-Fernand
Hello, We're sorry that you're not entirely satisfied with our products. I have just contacted you by e-mail to discuss a solution that might suit you. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
I placed an order on 7/7/23 and it still has not been delivered! I write to their support but they don't answer me! They are scamming people! Return my money or send me what I paid for!
Roberta
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Answer from Petit-Fernand
Good morning Roberta, we are sorry for this shipping anomaly. We respond to messages in 24 hours, if you did not receive a response it probably was not delivered to us. Please contact us again at [email protected] or by phone at + 33 5 86 80 00 96. We will be happy to help you. Good day Alessio, Petit-Fernand
1
/5
★☆☆☆☆
Self-adhesive shoe labels don't stick at all. That said, the iron-on ones are superb. Just disappointed with the shoe labels which I can't use as they don't work.
B.j
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Answer from Petit-Fernand
Hello, we are sorry that you are not completely satisfied with our products. Please do not hesitate to contact us by e-mail ([email protected]) so that we can report the problem! We're here to help. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
I haven't received my labels
Invité
Translated review
Answer from Petit-Fernand
Hello, I'm sorry you didn't receive your order. It was shipped on time. I've just emailed you to suggest a solution. We're here to help. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
I never received my order
Invité
Translated review
Answer from Petit-Fernand
Hello, I'm sorry you haven't received your order yet. I'll get back to you later today to discuss a solution that will satisfy you. We're here to help. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
Too few labels for the price. Other sites offer packs with more labels for less. Very disappointed. The impression of having been robbed.
Invité
Translated review
Answer from Petit-Fernand
Hello, we are sorry that the prices displayed on our website are not what you expected. We hope that the quality of our products will convince you. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
Didn't deliver my product. When I asked about it I had no contact with a real person. Now down on money as no refund !!
Miss A.
Answer from Petit-Fernand
Hello Ally, We are so sorry we didn't pick up your message sooner following the automated reply you received! I have sent you an email with several options so we can find a solution that suits you best ?? Jessica, Petit-Fernand
1
/5
★☆☆☆☆
Order never received and no reply to my email. Too bad because the first experience was good.
Cynthia
Translated review
Answer from Petit-Fernand
Hello Cynthia, We have just contacted you to help you. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
The order never arrived. It was a gift for a friend, which I bought with a lot of illusion and time margin and in the end I had to end up buying something else crappy inextremis the same day I was meeting her.
Barbara
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Answer from Petit-Fernand
Good afternoon Barbara, We regret this delivery anomaly on the part of Correos. I confirm that your order has been fully refunded. Best regards, Camille Petit-Fernand
1
/5
★☆☆☆☆
I still haven't received my order after more than 15 days.
Mi
Translated review
Answer from Petit-Fernand
Hello Mélissa, we have just contacted you by email because it must be a delivery anomaly with the Post Office. Your order was indeed sent by C-MonEtiquette. I have just contacted you by email in order to help you and do our best. Have a nice day, Sandra C-MonEtiquette
1
/5
★☆☆☆☆
I did not receive the order
Invité
Translated review
Answer from Petit-Fernand
Hello Jennifer, we have just sent you an email to help you. It's about a delivery problem with the postal service. Please don't hesitate to get back to us within the day. See you soon, Sandra C-MonEtiquette
1
/5
★☆☆☆☆
I have not yet received the package
Invité
Translated review
Answer from Petit-Fernand
Good morning Martina, we are sorry to hear about this delay on the part of the postal service. We have contacted you to propose a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
I NEVER GOT THE ORDER
A.c.
Translated review
Answer from Petit-Fernand
Good morning Alessandra, we apologize for this shipping anomaly by the postal service. We have contacted you by phone to propose a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
The stickers were far too big and I received two different ones in one booklet. It was very impractical as I wanted to give one name as a gift. It looked silly.
Invité
Translated review
Answer from Petit-Fernand
We are sorry to hear that your order did not meet your expectations. There are smaller labels available in mini format, that would probably have been the best for you. We would love to find out more details to see how we can resolve this issue for you by getting in touch with you via the email. LG, Ana
1
/5
★☆☆☆☆
I ordered my labels on July 5, here we are on July 20 and still nothing. I ordered them specifically for the kids' camp and I still haven't received them. As a result, my kids left for camp today without tags on their clothes. Not satisfied.
Lorraine
Translated review
Answer from Petit-Fernand
Hello, I have just contacted you by email to find a solution that might suit you. We're here to help! The C-MonEtiquette team
1
/5
★☆☆☆☆
The delivery times are quite long, the order was shipped on 08/07/2023 and it is now 20/07/2023 and I still haven't received anything!
Cynagith
Translated review
Answer from Petit-Fernand
Following our telephone conversation, I can confirm that your order has been put back into production and will be reshipped to you as soon as possible! Thank you for your understanding. Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
Delivered late even though I paid for express delivery
Astrid Nemegeer
Translated review
Answer from Petit-Fernand
Hello Astrid, we are very sorry about this delivery anomaly by the postal services. I have contacted you by e-mail so that we can better help you and discuss a solution that will suit you. Have a nice day. The C-MonEtiquette team
1
/5
★☆☆☆☆
13 days after my order, I still haven't received it. My daughter went to camp and I had to mark everything with a pen.
Invité
Translated review
Answer from Petit-Fernand
Hello Aurelia, We have just sent you an email to help you. Have a nice day Camille C-MonEtiquette
1
/5
★☆☆☆☆
I carefully follow the instructions for ironing the labels onto clothes, none of them hold up in the first wash, everything comes off, very disappointed. I hesitated to place my second order because that's what happened to me the first time, and then I said to myself, "OK, I'll try again, but I wouldn't recommend this again.
Huvelin
Translated review
Answer from Petit-Fernand
Hello Cindy, We have just contacted you by email to help you. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
Out of 2 orders I have placed for labels, I have not received any, neither I nor any of my friends who have ordered.
Tanit
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Answer from Petit-Fernand
Good morning Tanit, After our call, I confirm that your order is on its way. Your friends can contact us so that we can help them. Have a nice day Camille Petit-Fernand
1
/5
★☆☆☆☆
Cheek!!!! I would never order anything here again or recommend it to others - first I get the bottled goods - then I am assured that the correct goods will be sent within 24 hours. Then they forgot to send the correct goods - then they supposedly sent them - after asking again, it took another 11 days - will the goods be sent within 24 hours? I have not received any goods yet!!!!!!!!!!
Anno
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Answer from Petit-Fernand
We apologize for the inconvenience! We understand that long waiting times are stressful. We send the labels with the tracking number as you requested and unfortunately the delivery is entirely dependent on the post office. If they are not delivered on time, unfortunately we have no control over Deutsche Post. The only solution we can offer is to resend or refund the order. We will contact you again by email to find the best solution for you. LG, Ana
1
/5
★☆☆☆☆
I ordered labels as I had done before, but unfortunately I'm very disappointed. The yellow letters don't stand out at all against the yellow background. Despite having reported this to customer service, no correct solution (e.g. replacing them) has been found!
Client
Translated review
Answer from Petit-Fernand
Hello Julie, as we told you, this is the writing and background you chose when you personalized your order. We've just contacted you again by email. Have a nice day, Sandra C-MonEtiquette
1
/5
★☆☆☆☆
I haven't received anything I did change my address on the site mm though at no time was I asked to confirm the delivery address....
Sonnia Da Silva
Translated review
Answer from Petit-Fernand
Hello Sonia, we'll be in touch by phone this morning to help you quickly. Good day, Sandra C-MonEtiquette
1
/5
★☆☆☆☆
I haven't received anything yet. I placed my order on July 1st and still haven't received anything on July 17th.
Walid Saiem
Translated review
Answer from Petit-Fernand
Hello Walid, we'll be in touch by phone this morning to help you quickly. Good day, Sandra C-MonEtiquette
1
/5
★☆☆☆☆
I have not received my parcel
Sandra Desindes
Translated review
Answer from Petit-Fernand
Hello Sandra, we have just contacted you by email to help you with your order tracking. We look forward to hearing from you to help you as soon as possible. Have a nice day, Sandra C-MonEtiquette