Reviews Petit-Fernand

Unfortunately, it is not immediately clear on the homepage that shipping takes a LONG time. It is mentioned everywhere that shipping takes 48 hours. But you have to find out for yourself that the whole thing comes from France and that shipping takes forever. I ordered on 30.08. By the way, it wasn't shipped until 06.09.. So here, too, the 48h deadline was not met. The goods have still not arrived. I am now forced to buy stickers from another supplier AGAIN, as I need them for the start of school. I very much hope that I will get my money back. The structure of the homepage and the delivery times should definitely be made clearer. If this had been clear to me before I ordered, I wouldn't have ordered there again as it would have been clear that it probably wouldn't arrive on time. Too bad.

Unfortunately, the quality of the labels has deteriorated a lot and they have already come off after one wash. The customer service is also not very customer-oriented and you only got the message that you can no longer send it back

This year I am unfortunately disappointed. I'm not one for negative comments, but having received no reply from the company after two messages I'm writing my dissatisfaction here. I've been ordering from the site for years because I was satisfied with the self-adhesive labels, but here the labels don't stick properly, which is annoying when you're dealing with about 80 labels. I think it's a shame not to have any feedback from the company about this incident.

We ordered water bottles, the order arrived, the quality of the bottle is good but, there is a big but. The quality of the cap is bad, absolutely not suitable for children, it breaks very easily and we have already had to replace them twice, a hidden cost that would deserve some attention. Some of their kindergarten classmates have also had the same problem with the same product. It's a shame because the rest is fine.

I ordered the labels over 3 weeks ago and have not received them. I have contacted customer service to at least know the tracking number and the shipping company so I can find out where my order is and they won't even give it to me...I don't know what to do...there is no way to get an answer. I rectify: I have finally received a reply and they have offered to refund my money or reship. I appreciate the response, better late than never!

I purchased that iron on labels for my children's uniform my little boy has been going to nursery about the holidays I have washed his T-shirt one with the label on and it has already come off! Unfortunately I've purchased these for four of my children I think they are a waste of money and will be purchasing a permanent pen! ??

A huge delay to receive the order. Over 3 weeks. Unfriendly online advisor

The self-adhesive labels are great, but the iron-on labels aren't as easy to use as with other brands. What's more, I chose a typeface with a visual that was legible on my screen, unfortunately in real life you have to squint. I'd order again, but only self-adhesive ones.

The labels are badly punched. Almost all of them come off badly or tear at the corners. The small labels don't stick to pens or brushes. I had to fix them all with sellotape. It was a lot of work to stick them all over again.

Unfortunately I have no opinion on the product, as I didn't like the delivery. Tracked delivery would have been appreciated, as otherwise no recourse is possible. It's a shame.

The stickers are beautiful. But the delivery times are very long, even if you take into account that production takes place in France. My order also got lost in the first shipment. After many back and forth messages with the friendly customer service, I finally received the stickers after another shipment about three and a half weeks after ordering. The messages emphasized that delivery can take up to 8 working days and that you should only make an entry after 10 working days without receipt. No reference is made to this in the order. It simply states that the ordered products will be manufactured and handed over to the post office within 48 hours. I would therefore order elsewhere next time.

Order made on 8/08 received on 29/08 customer service not responsive enough in my opinion because waste of time despite my reminders, for my part this is the 3rd time I order I do not know if I retenter for the blow!

I had to put sticky paper around all my son's pencils. The sides wouldn't stick. Too bad, because the labels are really nice.

I think the labels are too large for pens, pencils, felt-tip pens and some school supplies.

Product quality is indisputable. Respect for deadlines is not. Result: children gone before they've received their order!

A little on the small 1-line adhesive labels. They're hard to peel off. For the others, the color is perfect and the little drawings are fun. My daughters have loved them for several years now.

I still love these labels, but this year they are badly cut on 1 booklet, so you almost have to tear them off or start cutting them again.

For orders received very good! On the other hand, I'm still missing an order and no return from the site.

The label is not responsible for my order I am very on?

Item label very good. On the other hand, iron-on labels are not great! The labels don't stick to almost any fabric and come off with the 1st wash.

Great quality. Unfortunately, I had to order twice because it was canceled after the first order. That's why I placed the same order again. In the end it came twice and the money was debited twice accordingly. Now I have more than I perhaps need.

I've been ordering for 4 years, but for two years now the labels have been peeling off very badly and tearing before I've even used them. Too bad

Customizable labels, nice, lots of choice. Fast delivery, although I received someone else's order first. With today's computers, mistakes happen, so I don't hold it against you. I even received a discount voucher for a future order, which I appreciated. On the other hand, the labels don't hold up well. The first time I washed them in the washing machine (no tumble dryer), they started to peel off. It's a pity, I was convinced until then, but it's the most important argument in my opinion.

I have a 6-year-old and a 3-year-old and I have always bought these quality labels. I have also given them to various friends for their children but this time I was really disappointed. I asked for labels for 4 children, so 4 different names and you sent me everything on two booklets only! So I couldn't give the booklet, which is nice packaging but I had to cut the sheets myself and divide them for the 4 children! I did not like this at all, also because the labels for each child were not few! I suggest that for each name the labels be given in a separate pad!

Well made labels but delivery takes far too long. The 24/48h as indicated on the site is false.

Order at the beginning of the month arrive at the end of the month parcel returned to sender... Otherwise fast and efficient after-sales service good quality labels

I'm really disappointed, the writing on the binder clip is really too small. An adult already has trouble reading, so imagine a child. The writing on your site is much more legible.

So far I have always been delighted with the stickers. With this delivery, however, the stickers were dirty, probably because the shipping bag had disintegrated from the inside. So you couldn't give them away as intended.

1st order for me, careful and fast shipping but very disappointed with the size of the writing, you have to get really close to read the name, otherwise very pretty but not practical, I will not order again.

Nice choice of label customization. Very nice patterns and colors for our kids. However, I'm very disappointed because the clothes labels are very large and stick out on most of the clothes labels. I followed the instructions for the 1st application, but on the 1st run of the tumble dryer, I can already see the labels starting to shrivel and peel off! I'll have to wait and see for the rest of the garments.

Bonjour, étiquettes magnifiques, rien à redire juste j'ai commandé un livret recettes à 2 euros, il est écrit moitié français moitié anglais et tout à l'air très bon, bon je peux traduire belle fin de journée

Last year I liked the labels but this year the bag I ordered was full of black fluff all over for new, disappointed ????

Object labels don't really stick - they can be removed at any time

Unfortunately, not all stickers stick particularly well to my daughter's wooden pencils. They come off quickly.

In the pencil the tips are peeled off. This without touching it

Unfortunately, my order did not arrive, but customer service then sent me my order again, which also arrived.

The shipment took longer than expected, but I didn't get any gestures or apologies. Otherwise, the labels are great

Unfortunately this time the labels have came off the garments. Last year they stayed on my son's uniform the whole year and for some reason quite a few have came off already (he only started back at school last week).

So the designs are really very nice, but unfortunately the name labels don't last very well, school hasn't even started yet and one part has already come off again, which is a shame! Unfortunately, I haven't seen this from other suppliers.

The labels are perfect, as are the children's wishes. It's a shame, though, that they don't hold on to the crayons and markers. I had to add sticky paper. But that won't stop me from recommending them.