/10
★★★★★
based on 125736 reviews published
★★★★★
based on 125736 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The labels look very nice but don't last two washes. It's a shame, because they don't last long when used to mark clothes and are unfortunately not worth the very reasonable price. However, they stick very well (so far and for the last 4 weeks) on flat items and items that are less exposed to wear and tear or do not need to be washed. They can therefore be recommended. I can recommend them less for clothing. Therefore only 2.5 out of 5 stars.
Lehrgeldzahlerin
Translated review
Answer from Petit-Fernand
We apologize for the problem with the labels. Can you please contact our customer service to find a solution?
3
/5
★★★☆☆
Unfortunately very small so shitty that you can hardly read names. Unfortunately, they didn't last long either... they look cute in themselves, so it's a shame that they didn't last properly with us
Danielle
Translated review
Answer from Petit-Fernand
Hello Daniella. We are sorry to hear that your labels are peeling off - of course this should not happen! We have more info via email please.
2
/5
★★☆☆☆
Ordered iron on labels for daughters school uniform. Look amazing however started peeling after first wash.
Stephanie H.
Answer from Petit-Fernand
Dear Stephanie, our sincere apologies! Please, see the offer over the email.
2
/5
★★☆☆☆
The quality of iron-on garment labels has declined dramatically.
Patricia Vico
Translated review
Answer from Petit-Fernand
Patricia, contact us by email in private so we can contact you to better understand and help you. Greetings
3
/5
★★★☆☆
Helpfulness on the part of customer service in resolving shipping issues
Antonio
Translated review
Answer from Petit-Fernand
Good morning Antonio, we are sorry for this delivery anomaly by the postal service. We have contacted you proposing a solution. Have a nice day ? Alessio
2
/5
★★☆☆☆
This time I was very disappointed! I ordered the labels on September 2 I received them wrong (alas yes with another baby's name) and to this day I still haven't received the right ones!!!
Loredana C.
Translated review
Answer from Petit-Fernand
Good morning, we are sorry for this error. We have contacted you to find a solution. Have a nice day ? Alessio
2
/5
★★☆☆☆
Last year I ordered them and phenomenal this time no, they come off in no time. They are like poorly made, it's not the same.
Ladimar Boscan
Translated review
Answer from Petit-Fernand
Could you contact us by email to help you ?
3
/5
★★★☆☆
The order never arrived, I had to write several times through different channels until they finally replied that they will refund me the amount. It's a shame because the designs were beautiful and it is a store that had been recommended to me.
Cliente
Translated review
Answer from Petit-Fernand
Hi Miriam, we are sorry for the delay in delivery of your purchase. We hope to have you back in the future. Good day
2
/5
★★☆☆☆
We received the order later than expected, while we paid additional shipping costs.
Mehrdad K.
Translated review
Answer from Petit-Fernand
Hi Mehrdad, we sincerely apologize! We checked the express delivery time and it actually took 2 days longer than it should have! We have refunded you the delivery price and filed an official complaint with the delivery company. Thank you for letting us know!
2
/5
★★☆☆☆
Order never arrived
Fausta
Translated review
Answer from Petit-Fernand
Goodgioro Fausta, we are sorry for this delivery anomaly by postal services. We have proceeded to make the refund as you requested. Thank you for your understanding Have a good day ? Alessio
2
/5
★★☆☆☆
I recently placed 2 orders, mindful of the previous very positive experience. The labels ordered now are very shoddy and peel off quickly, especially compared to the ones from 2 years ago that are still all attached. To date, half of the new ones have already come off. Too bad
Vera
Translated review
Answer from Petit-Fernand
Good morning, please feel free to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Have a good day ? Alessio
3
/5
★★★☆☆
The package never arrived! But customer service was ready to meet me immediately!
Sarah B.
Translated review
Answer from Petit-Fernand
Good morning, we are sorry for this non-delivery. As per our exchanges, we can infer that the prblem is related to incomplete address. Waiting for your feedback Good day ? Alessio
3
/5
★★★☆☆
I like the product less this time, it comes off badly and sometimes the clear film remains in my hand Too bad
Valentina G.
Translated review
Answer from Petit-Fernand
Good morning, we are sorry to hear that your order is not up to your expectations. please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Good day Alessio
3
/5
★★★☆☆
Figures were unfortunately not so well pixelated
Egzona S.
Translated review
Answer from Petit-Fernand
Hello Egzona. We sincerely apologize! Could you please let us know more about this issue via email and we will endeavor to find a solution
2
/5
★★☆☆☆
Package arrived more than a week late
Beatrice
Translated review
Answer from Petit-Fernand
Good morning Beatrice, we apologize for this delay on the part of postal services. We thank you for your understanding and wish you a good day ? Alessio
2
/5
★★☆☆☆
Shipment arrived early, but product did not live up to expectations. Followed instructions but labels came off after a short time.
Francesco
Translated review
Answer from Petit-Fernand
Good morning, It is not normal for the labels to come off if the instructions were followed correctly: https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to email us at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Buonna gioranta ? Alessio
3
/5
★★★☆☆
Unfortunately, I received my order after 21 days and numerous emails
Alessia A.
Translated review
Answer from Petit-Fernand
Good morning Alessia, We are sorry for this delay from the postal services, it is not normal. We thank you for your understanding and wish you a good day ? Alessio
2
/5
★★☆☆☆
Good morning, for the last order I had asked for delivery within 48 h with the addition of a surcharge, but the delivery was not within the requested time. For previous orders I have always been very well satisfied.
Francesca C.
Translated review
Answer from Petit-Fernand
Good morning Francesca, We are sorry for this delay on the part of the postal services. To apologize, we have made arrangements to refund the postage. Thank you for your understanding and have a nice day ? Alessio
3
/5
★★★☆☆
Some of the stickers are very difficult to remove from the sheet.
N.n.
Translated review
Answer from Petit-Fernand
Hello N.N, we are very sorry! This should not happen! We will send you the replacement and need some more information by e-mail, please!
3
/5
★★★☆☆
The labels very nice but with water they come off
Anna C.
Translated review
Answer from Petit-Fernand
Good morning, It is not normal for labels to come off if the instructions were followed correctly: https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to email us at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Buonna gioranta ? Alessio
2
/5
★★☆☆☆
I learned about the site through a sponsorship on social media. It immediately made a very good impression on me, the site is well done, there are many options for making custom labels. Although the printing is perfect and the aesthetic result is very nice, the functional result is absolutely poor. I purchased both adhesive labels for objects and thermal labels for clothing. Regarding the former, nothing to say. Once attached on the object they stay, but the adhesive ones are absolutely bad. They come off after the first wash (30 degrees). Out of 30 sticky ones, they went through 2 washes about a dozen. I would absolutely not buy this product again.
Lea
Translated review
Answer from Petit-Fernand
Good morning, It is not normal for the labels to come off if the instructions were followed correctly: https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to email us at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Buonna gioranta ? Alessio
3
/5
★★★☆☆
Compared to the previous experience I am not fully satisfied. Prompt shipment and everything fine. Product, on the other hand, not in line with what I had hoped for: - object labels: from the externally lacquered crayons come off - thermoadhesive labels: do not withstand the dryer
Marta Z.
Translated review
Answer from Petit-Fernand
Good morning, It is not normal for the labels to come off if the instructions were followed correctly: https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to email us at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Buonna gioranta ? Alessio
2
/5
★★☆☆☆
Adhesive labels do not hold and the iron-on labels only last 7-8 washes then you have to iron them again sometimes they only last 3-4 washes. The shoe labels are also not top would be better if they had a left right label and were smaller! Nevertheless, better than the competition where it tears after 4 washes.
Nichtbegeistert
Translated review
Answer from Petit-Fernand
We are sorry that you are having problems with our labels. We can offer you a refund or send a replacement if you wish. Please, read our email for more information.
2
/5
★★☆☆☆
Unreliable adhesive labels, attached two weeks ago and already found a couple in the washing machine (40' wash)...I don't think I would buy them again....
Jessica
Translated review
Answer from Petit-Fernand
Good morning, please feel free to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Alessio
3
/5
★★★☆☆
Ordered for the second time, sent very quickly so great. However, I had a small problem with the name on the isothermal bottle. I sent a message to customer service but never heard back... too bad.
Cass.
Translated review
Answer from Petit-Fernand
Hello, we're sorry to hear that the article didn't meet your expectations. Unfortunately, it seems that your email did not reach us. We have sent you a message in order to find a solution as soon as possible. Have a nice day Alessio
3
/5
★★★☆☆
Convenient, cute, fast shipping, but peels off too easily, especially after machines.
Shahnez Delici
Translated review
Answer from Petit-Fernand
Hello, we're sorry to hear that the article didn't meet your expectations. We have sent you an e-mail to try and find a solution as soon as possible. Have a nice day Alessio
3
/5
★★★☆☆
Disappointed by the quality of the labels, which do not peel off easily and many are lost.
Allardcc
Translated review
Answer from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante If the problem persists, don't hesitate to contact us by email at [email protected] with a photo of the faulty product and we'll do our best to find a solution. Have a nice day Alessio
3
/5
★★★☆☆
I was satisfied with the fast service, I've been ordering from them since 2020 but at the moment I haven't received my order and it's been treated as finished on top of that with no response to my emails and calls since September 04. I had them on the phone after my comment, the shipment was sent according to what I was told in priority, but here's another 1 week without having received the product ...
Anne B
Translated review
Answer from Petit-Fernand
Hello Anne, we've left you a voice message to reassure you that your order has been returned. Have a nice day!
3
/5
★★★☆☆
Ordered on Friday evening and received on Thursday of the following week, a far cry from the 48-hour delivery times advertised on the site. Three stars just because of that... The labels are pretty and just what I wanted.
Séverine
Translated review
Answer from Petit-Fernand
Hello Séverine, we're sorry to hear about the delay in your order. Unfortunately, the postal service can sometimes extend the delivery time. We're glad the labels are to your liking. Very nice day to you
3
/5
★★★☆☆
Too bad the special shoe labels don't stick.
Prescilla Dupuis Bigey
Translated review
Answer from Petit-Fernand
Hello Prescilla, please contact us by email, and send us a photo of the labels in question, so that we can provide you with a solution as quickly as possible.