/10
★★★★★
based on 124913 reviews published
★★★★★
based on 124913 reviews published
Latest customer reviews
2/5
★★☆☆☆
Label didn't even make it through one wash and already peeling off clothing label.
Danielle D.
Answer from
Petit-Fernand
Hello Danielle, We are sorry to hear the labels were peeling off clothing on the first wash! This is obviously not normal and we have contacted you by email to offer a replacement. Jessica, Petit-Fernand
5/5
★★★★★
I have already ordered 3 times and am very satisfied.
Andrea P.
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Answer from
Petit-Fernand
Thank you for your order and your rating. ?? Have a nice day, Elise, EsIstMeins
5/5
★★★★★
Everything I was looking for I found at petit fernand! Beautiful graphics,various illustrations and super cute at a very small price! I recommend!
Valentina
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5/5
★★★★★
The lunch box kit I ordered for kindergarten is simply magnificent and designed best to be used on the go considering it has a cooler plate inside. The ability to customize it makes it really special!
Luana R.
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5/5
★★★★★
Very easy to order, regular updates
Caroline K.
Answer from
Petit-Fernand
Thank you very much for choosing Petit Fernand.
5/5
★★★★★
Fast delivery Very good quality material I've been ordering for a long time and I'm always satisfied ????????
Virginie
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1/5
★☆☆☆☆
I placed my ordered a month ago and still have not received it. I have contacted Petit-Fernand numerous times since my order was due and despite calls and emails, no one has bothered to get back to me. I am still waiting for either a call back or email or my order! My order wasn't cancelled and the money has been taken out of my account. There needs to be better customer service in place so if there is a long delay in the customer receiving their order we are fully aware.
Aisha C.
Answer from
Petit-Fernand
Hello Aisha, we are sorry to hear our customer service did not get back to you sooner. We have had a higher number of requests by email however we can always be reached by phone between 9am and 4pm. Jessica, Petit-Fernand
5/5
★★★★★
Really helpful when I needed to make a change to my order. Speedy and great service
Elle
5/5
★★★★★
Arrived on time and perfect
Elisabet
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1/5
★☆☆☆☆
I ordered 2 lots of stickers and waited the 2 weeks as stated to receive them but nothing arrived even thought it stated as delivered on the tracking information.
Rhian
Answer from
Petit-Fernand
Hello Rhian, we are sorry there were some issues with the postal sevices, meaning you never received your order. As confirmed by email, your order has now been fully refunded. Jessica, Petit-Fernand
5/5
★★★★★
I have ordered stickers from Petit-Fernand a few times. They are very good quality with rage of colours and images. My kids love them! Their customer service is also excellent and fast to respond.
Pavlina J.
1/5
★☆☆☆☆
Never received order or replies from feedback
Daryl
Answer from
Petit-Fernand
Hello Daryl, we are sorry to hear there were some issues with the postal services and you never received your order. We have contacted you back by email to offer some solutions. Looking forward to hearing from you! Jessica, Petit-Fernand
2/5
★★☆☆☆
Satisfied with the, but very disappointed with your after sales service. I have a problem with the late delivery. I ordered the labels on Wednesday 6/09, paying an extra charge (9.95 in total) for delivery in 24 hours. I received the labels on Tuesday 12/09. I sent you an email on Monday 11/09 about this and to date (Tuesday 19/09) I haven't seen any returns... an error in delivery, that can happen. But not replying to my email and not taking the necessary steps to rectify the situation is negligence.
Sandy
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Answer from
Petit-Fernand
Hello. We don't seem to have received an email from this address or related to this order. However, I have just contacted you in order to help you! Have a nice day? Luce C-MonEtiquette
5/5
★★★★★
Fast and very good material
Lorena Sanz García
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5/5
★★★★★
Perfect as usual
Elise Bosch
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4/5
★★★★☆
Good quality and easy to use, good value for money.
Flof
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4/5
★★★★☆
This is the second time I have purchased the same product because I was happy with it. This second time I evidently made a mistake with the label graphics so it is barely legible. The light text on a dark patterned background does not hold up. I was a little disappointed, but again, it was partially my fault.
Bmb
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5/5
★★★★★
Known from a Google search. I tried it and the result was very satisfying. I adopt and will order again. Sincerely ??
Kréoline
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1/5
★☆☆☆☆
Very long delivery time, poor quality. Does not stick to the triangular colored pencils. Also detach quickly from the edge of other pens. Shoe stickers do not hold well or for long. Very disappointing.
Verena B.
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Answer from
Petit-Fernand
Hello, we have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, The EsIstMeins team
5/5
★★★★★
The labels are perfect (and my daughters love them). The boxes and pouches make life easier, and everything is very pretty.
Sabrina Neyme
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4/5
★★★★☆
Super quality . The kids love it Long delivery
Coninx
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5/5
★★★★★
Great, fast service
Peggy W.
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Answer from
Petit-Fernand
Thank you for your order and your great review! See you soon for another order! ? Have a nice day, Elise, EsIstMeins
5/5
★★★★★
Were over rhe moon with the labels and our grand daughter loves them.. we were sceptical about them staying put in the wash, but they did.. very impressed and would highly recommend.. we will definitely being ordering more!
Alison J.
5/5
★★★★★
Very responsive and professional. Very good customer service Thank you!
Laura Garreau
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1/5
★☆☆☆☆
I haven't received my order! I have contacted you twice already and not had a response!
Kelly
Answer from
Petit-Fernand
Hello Kelly, We are sorry to hear you haven't received your order. We have been facing a high level of demands during the peak season and some request have unfortunately been replied to with some delays. We do apologise for this and endeavour to reply to every requests. Jessica, Petit-Fernand
5/5
★★★★★
Everything was perfect, the choices, the deadlines and the quality.
Bernard Nadine
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5/5
★★★★★
Great quality fast delivery my son is very happy to have little dinosaurs on his things.
Lstephanie
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4/5
★★★★☆
Order arrived incomplete but very responsive after-sales service. Congratulations!
Violene Bellec
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5/5
★★★★★
I have been buying Vs labels for 5 years now and I am really happy with them. Well adhesive, hard to peel off and the kids are happy with the fact that they can choose the patterns. Also purchased over the years 2 poet snacks. I find myself very well. Only 2 flaws is the cost (quite high) and a bit too "heavy". Thanks
Claudia P.
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5/5
★★★★★
Most kind!!! The order I had placed did not arrive, I tried to track it to the post office but nothing. They kindly and promptly sent it back to me at their expense. I appreciated it very much!
Stella Z.
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