/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
These are terrible. Didn't even survive one day at school, let alone through the wash. They are too long for most clothing labels, which is where the manufacturer instructs the user to adhere them for best effect. There are better products than this on the market.
Mrs H.
Answer from
Petit-Fernand
Hi Fiona, you purchased the labels for objects and they are not meant to stay on the clothes at all. Please, stick them directly on to the books, markers or other smooth objects.
1/5
★☆☆☆☆
I am very disappointed with your service. 26/08/2022 I ordered stickers for my son. My son went back to school on 05/09/2022 but I still haven't received the anything. I've rang up customer service & sent an email but no answer/reply.
Nahila
Answer from
Petit-Fernand
Hi Nahila, our sincere apologies for not been able to reply in time and for the Royal Mail strikes! We offered you a few different solutions to resolve this issue. Please, let us know which one suits you more.
1/5
★☆☆☆☆
I am very disappointed with your service. Three weeks ago, I ordered stickers for my children. Today the children started school ... and I still don't have any stickers. I informed you about it, and you assured me that you will resend it quickly ... and then nothing. Please can I have my money back. I do not recommend your company. Big disappointment.
Malwina
Answer from
Petit-Fernand
Hi Malwina, we are sorry that you did not received your order and we have refunded your order yesterday. It could take a few working days for the payment to be visible on your bank account.
1/5
★☆☆☆☆
Terrible...avoid! Stated at checkout 2-6 working day delivery. Then you get a e-mail days after ordering saying labels being made within 48 hours and will be a up to 10 day delivery. So essentially they know delivery is 2 or more weeks and yet choose to mislead by saying its 2-6 days to secure the sale. My labels still haven't arrived after 2.5 weeks! Completely unreliable and unprofessional
Hayley
Answer from
Petit-Fernand
Hi Hayley, we are sorry to hear about this. The delivery is taking 2-6 working and the post notify about potential delays up to 10 working days. We do not change the delivery time or try to disinform you. Your order was sent on 1st September and it should be by you this week. And if you did not receive until the 14th September, we will refund you.