/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Order has not arrived since i placed it which was on 12th August 2022, received notification the next day that it had been dispatched yet i have not received it and they take payment straight away. customer service is non existent - no one has replied back to my several attempts to chase my order, kids go back to school next week and I am still without labels. Very concerned that my money has been wasted. Shame as I order from them every year! disappointed customer.
Harjit S.
Answer from
Petit-Fernand
Hi Harjit, our apologies for the delivery problems. We can offer you a few solutions , please check you email for the information.
1/5
★☆☆☆☆
Ordered 17/8. It's now the 31st and still haven't received my order. Initially had no shipping confirmation but got response via email confirming it had occurred within 48 hours when queried. Unfortunately there's been no response now that it's been 2 weeks and has not arrived. Disappointed as kids have now returned to school and I've had to label by other means.
El
Answer from
Petit-Fernand
Our apologies for the delivery services. Given the time frame frame, it should have arrived. We can resent or refund the order. Please, let us by email which option suits you more.