/10
★★★★★
based on 125740 reviews published
★★★★★
based on 125740 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
By answering a questionnaire I got a 2 discount. But it was not deducted from my order.
Megane Krobb
Translated review
Answer from Petit-Fernand
Hello, I'm sorry to hear that you were unable to take advantage of your promotion. I've sent you an e-mail with a new discount code Very nice day Alessio
3
/5
★★★☆☆
The labels are plastic. I wanted cotton labels, maybe I misread the instructions?
Marie Charon
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Answer from Petit-Fernand
Hello Marie, we don't have cotton labels on our site. You could also see the details of the labels on the summary page before payment. We produced and shipped the order as requested. Thank you for your understanding, Very nice day, Alessio
3
/5
★★★☆☆
I'm familiar with heat-sensitive labels, which are effective and very durable, but I have a problem with self-adhesive garment labels, which wash off very quickly and don't stand up to washing.
Helene
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Answer from Petit-Fernand
We're sorry, but you may have received a defective lot. Could you please contact our customer service department with more details and photos for a replacement?
2
/5
★★☆☆☆
The labels were too big because they wouldn't fit on the fabric, but they had to be iron-on to an existing label, so I had to cut them all out, which didn't make them look clean at all. On some garments, I had to cut the labels so I couldn't label them MAJ : it didn't hold up in the machine (max wash 40).
M. G
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Answer from Petit-Fernand
I think you placed the labels in the wrong place, they can be applied to the textile and you didn't have to cut it . All measurements are visible when you choose on the website. If you're looking for something to place on clothing labels only, self-adhesive labels are more suitable. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante
3
/5
★★★☆☆
I had ordered labels and a gourd I received only the gourd and after a refund request to customer service I received the refund of the labels.
Julie Wauters
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Answer from Petit-Fernand
We are sorry that you have not received your order in full. We have refunded the items you did not receive as requested. Is there anything else we can do for you?
2
/5
★★☆☆☆
Thank you for the delivery time... more than a week, so it doesn't meet the urgent needs of parents who can't anticipate.
Laura Chatel
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Answer from Petit-Fernand
Thank you for ordering with us! Our delivery time is 2 to 6 working days, but it may be longer due to problems with the post office. Unfortunately, we have no influence on delivery times.
3
/5
★★★☆☆
A little disappointed that there are no longer any transparent labels to stick on the tags that go into the shoes to protect them.
Stéphanie M
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Answer from Petit-Fernand
Sorry if some products are no longer available. Changes have been made due to order volume and customer interest in other products.
3
/5
★★★☆☆
I placed an order because my children went on a seaside trip. When I came back to wash the clothes, most of the labels had come off and were stuck on the drum of the machine.
Lauriane
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Answer from Petit-Fernand
We apologize for the inconvenience. If all instructions have been followed correctly, please contact our customer service department for a replacement.
3
/5
★★★☆☆
I could not pay with my card (Hype), but it was not a bank problem. I couldn't quite figure out why. Otherwise, the order arrived quickly and very good quality labels 🙂
Sofia C.
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Answer from Petit-Fernand
Good morning, we are sorry to hear that you are experiencing problems with your payment. It is abba stanza rare, sometimes it may simply be due to the browsing browser or device used. We thank you for your commprehension and wish you ua good day ? Alessio
2
/5
★★☆☆☆
I'm very disappointed by the labels, which really don't stick to the clothes at all. I have 4 children and this is not the first time I have used iron-on labels.
Emilie Ferron
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Answer from Petit-Fernand
Hello Emilie, I'm sorry to hear that your labels don't fit. I have just contacted you by email to help you quickly 🙂 Have a nice day
2
/5
★★☆☆☆
Too bad the labels don't stick well. Delay respected as expected.
Marilor
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Answer from Petit-Fernand
Hello Marianne, I'm sorry your labels don't fit properly. I've just emailed you to help you find a solution together 🙂 Have a nice day
3
/5
★★★☆☆
Perfect adhesive labels for objects: resistant to various hand washes and dishwashers. Iron-on labels peel off more than half the time. Suitable for ironing and smoothing. On ironed clothes, not ironed. On cotton, on clothing labels. Very disappointed by these labels. I don't know how to get them to stay on without having to spend all day on them. Very nice design and fast delivery.
Amandine Dijoux-therme
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Answer from Petit-Fernand
Hello Amandine, We have just contacted you by email to help you find a solution together. Have a nice day 🙂
2
/5
★★☆☆☆
The labels on the Giotto crayons do not adhere well and in putting them on and taking them off the 'case they come off, I am not satisfied.
Bf
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Answer from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email about it in order to find a solution. Alessio
3
/5
★★★☆☆
Several options can be used to improve service quality
Najla El Hachem
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Answer from Petit-Fernand
Hello Najla , We have contacted you by email in order to better understand your request . Have a nice day 🙂
3
/5
★★★☆☆
Order takes too long to arrive... the 48 hour delivery time is not respected and if you want something faster you have to pay excessively! Unfortunately, I don't recommend it.
Thierry R.
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Answer from Petit-Fernand
Thank you for your feedback! The price for 48-hour delivery is set by Chonopost, not by us. You can choose free delivery if you agree to wait for standard delivery. Have a nice day.
3
/5
★★★☆☆
The protective film for the shoe labels was missing.
Sandra Fernández
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Answer from Petit-Fernand
Good afternoon Sandra, We have contacted you by email to help you, Have a nice day.
3
/5
★★★☆☆
We used to receive the labels within 3 days, so I made an order for my son to have all his excrement nominated for his 5 day school trip. But I had to write everything down in marker because my order was not delivered after 7 days at home...if I had known....
Li
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Answer from Petit-Fernand
Hello , Thank you for your message and your interest in C-monEtiquette! All orders (unless otherwise specified on our site) are produced within 48 hours and then handed over to the postal services. Depending on the type of delivery chosen and the size of the order (parcel or envelope), delivery times may vary, but are generally between 2 and 6 working days. You can also opt for delivery with tracking number, or for faster delivery via Chronopost. You chose standard delivery and received your order within the normal delivery time. Have a nice day and see you soon! ?
2
/5
★★☆☆☆
Goods were only received one week late.
Hans
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Answer from Petit-Fernand
Hello Hans. We are very sorry to hear about the delivery problem! Could you please provide the date you received your labels? Our delivery frame for your order was between March 22nd and April 5th!
3
/5
★★★☆☆
I have been ordering my children's labels from Petitfernand for years. For some time now I have seen that they have lost quality, the heat adhesive labels peel off easily. Even if you follow the instructions for use that come in the document. On the other hand, the object labels are going great.
Carolina
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Answer from Petit-Fernand
Good morning, I just sent you an email to help you. Have a nice day 🙂
3
/5
★★★☆☆
I received the labels quickly and exactly as on the website! However, I stuck the labels on following the instructions and after 2 washes most of them had peeled off! My children are going to camp for 10 days and I'm afraid it won't last!
Anne-lise Robin
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Answer from Petit-Fernand
Hello and sorry that the quality of our labels is not satisfactory for you! We've just sent you an e-mail to help you find a solution. Have a nice day!
3
/5
★★★☆☆
Really pretty, lovely choice of styles. About a quarter of my pack doesn't actually work that well unfortunately, the clothing labels have come off in the wash. The item labels on plastic bottles seem to work much better. I'd probably look around for another brand for the clothing labels next time.
Vic
Answer from Petit-Fernand
Dear Vic, I am sorry to hear about the bad quality of the labels. Please contact our customer service with the photo of the problem for free replacement!
2
/5
★★☆☆☆
Nice and very safe and fast site but they come off at the first wash , I was warned by other moms but I was stubborn .. anyway I took a few for this reason and I would not take back more
E.1995
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Answer from Petit-Fernand
We are sorry you are experiencing problems with the labels. It is not at all normal for them to come off! We have sent you an mmail to find a solution to this inconvenience. Good day Alessio
3
/5
★★★☆☆
Unfortunately, only three stars because the labels to be applied to the fabrics (the thermo-adhesives) do not stick or come off partially even before washing. We tried applying them to different fabrics, using different irons but unfortunately they are not usable. Excellent ones to apply to the label of clothes or objects..!
Giulia P.
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Answer from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email about it in order to find a solution. Alessio
3
/5
★★★☆☆
Some of the stickers have already peeled off, they do not have enough glue on them.
Estela Malo
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Answer from Petit-Fernand
Good morning Estela, I just sent you an email so I can help you. Have a nice day 🙂
2
/5
★★☆☆☆
Something went wrong with the order, it arrived late. Looks good, but quality not yet tested because I have ordered very good products from other manufacturers in the meantime and got them faster and cheaper.
Az
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Answer from Petit-Fernand
Hello Azra, we are sorry that there have been delivery problems with Deutsche Post. Unfortunately, we cannot influence this service and we resent the labels you have mentioned the long delivery time. Is there anything else we can do?
3
/5
★★★☆☆
It doesn't fit....
Julie Kerguiduff
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Answer from Petit-Fernand
Hi Julie, I'm really sorry that your labels don't stick. We have just contacted you via email to find a solution together. Have a nice day!
2
/5
★★☆☆☆
I ordered labels for my daughter's trip. The labels were to be dispatched within 48 hours and AFTER placing the order I was told that the delivery time could be a little longer. I was confident that the trip would only take place 1 month later. As a result, I never received the labels and spent my time scribbling indelibly on all his clothes. After trying several times to contact customer service via the website, I finally got through to someone on Facebook, who was very helpful, telling me that the order must have been lost and that they were going to send me my order again... fortunately, my daughter shouldn't have to change her name, because she had plenty of time to leave and come back.
Laura
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Answer from Petit-Fernand
Hi Laura, Sorry to read this. We have contacted you by email in order to find a solution together. Have a nice day!
3
/5
★★★☆☆
The labels on the clothes didn't stick well, and after washing some of them came off.
Pacot
Translated review
Answer from Petit-Fernand
Hi Cindy, Thank you for your feedback. We're sorry to hear that some labels are coming off, and we've sent you an email to help you quickly. Have a nice day!
3
/5
★★★☆☆
Even though I gave my new address and had it delivered, the labels were sent to my old address.
Chrystelle De Brandt
Translated review
Answer from Petit-Fernand
Hello Chrystelle, I have just sent you an email to help you with your order. I'm really sorry about this. Bonne journée à vous
3
/5
★★★☆☆
1st order of clothing labels, the labels didn't come off the board easily and many came off in the 1st wash... It's a pity, because the designs are always very nice!
Pauline Hu
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Answer from Petit-Fernand
Thank you for your feedback Pauline . We have just contacted you via email in order to find a solution together 🙂