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K
Rating: 5 out of 5
Really helpful customer service, great stickers too.
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 59 343 published reviews
Summary of reviews
Customers consistently praise product quality and durability, noting labels that are long-lasting, beautiful, and able to withstand washing, with many mentioning vibrant colors, customizable fonts and designs, and practical self-adhesive features. Delivery is described as fast and reliable, with multiple mentions of quick shipping and efficient tracking, ensuring orders arrive promptly. The store’s customer service and support are highlighted as a standout strength, including responsive problem resolution and attentive preparation, with several experiences of swift replacements and helpful assistance. Overall, customers express strong satisfaction and a clear willingness to repurchase, repeatedly ordering for back-to-school needs and special occasions.
All reviews
A
Rating: 5 out of 5
Great! I recommend
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M
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Always good!
S
Rating: 5 out of 5
Great! I recommend it, I've been ordering from you for 6 years and have never been disappointed
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C
Rating: 5 out of 5
Top, I recommend 100% the bottles are beautiful and of very good quality! As well as the labels
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J
Rating: 5 out of 5
Very satisfied with the label pack for kindergarten. It allowed us to label the items with less effort and the result is great.
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E
Rating: 5 out of 5
Labels as customized on screen, those are very durable objects and those for fabrics (with iron) resistant to washes
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N
Rating: 4 out of 5
For now, the clothing and object labels are holding well (1 week), however I couldn't use the iron-on ones because the sulfurized paper was not provided in either of the 2 label books I ordered
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M
Rating: 5 out of 5
A big thank you to the C-MonÉtiquette app! I use it to label my daughter and son's belongings, and I am really very satisfied. So practical and easy to use that I even do it for a neighbor's son! I highly recommend it.
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D
Rating: 5 out of 5
This is the second year we are using them and we are delighted. They stick very well and are durable. We recommend them.
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J
Rating: 5 out of 5
Super product I recommend it
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M
Rating: 1 out of 5
Disappointed, both with the delivery time and the order. I will no longer order from your site.
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Response from Petit-Fernand
Hello Marie,
We are truly sorry to hear that your experience did not meet your expectations, both in terms of delivery time and your order. However, I see that a solution was provided to you by one of our advisors during a phone exchange. I have also just reached out privately to understand if this solution was satisfactory for you or not, and if necessary, to understand how we can assist you further.
Best regards,
Esther from C-MonEtiquette
We are truly sorry to hear that your experience did not meet your expectations, both in terms of delivery time and your order. However, I see that a solution was provided to you by one of our advisors during a phone exchange. I have also just reached out privately to understand if this solution was satisfactory for you or not, and if necessary, to understand how we can assist you further.
Best regards,
Esther from C-MonEtiquette
E
Rating: 5 out of 5
Very nice stickers in great quality. The set is suitable for everything. Perfect and absolutely recommended.
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Response from Petit-Fernand
Dear Eike-Karin,
thank you very much for your positive feedback! We are very pleased to hear that you like the stickers so much and that they are perfect for your purposes. Your recommendation means a lot to us.
Best regards
Your team at Es-Ist-Meins
thank you very much for your positive feedback! We are very pleased to hear that you like the stickers so much and that they are perfect for your purposes. Your recommendation means a lot to us.
Best regards
Your team at Es-Ist-Meins
V
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Lovely product, great quality
S
Rating: 5 out of 5
Top and fast shipping
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F
Rating: 5 out of 5
The glass is very nice and the labels are holding well for now. Perfect
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L
Rating: 5 out of 5
Order meets my expectations Beautiful personalized products
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J
Rating: 5 out of 5
I ordered the stickers for my son and they are great. I was able to label everything necessary so that nothing gets lost at school.
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Response from Petit-Fernand
Dear Jacqueline,
thank you very much for your positive feedback! We are very pleased to hear that the stickers for your son have arrived so well and that he can label everything with them. Your satisfaction means a lot to us.
Best regards
The team at Es-Ist-Meins
thank you very much for your positive feedback! We are very pleased to hear that the stickers for your son have arrived so well and that he can label everything with them. Your satisfaction means a lot to us.
Best regards
The team at Es-Ist-Meins
S
Rating: 5 out of 5
I recommend it, I have been ordering for my daughter in kindergarten for 2 years, they are beautiful and of incredible quality.
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V
Rating: 5 out of 5
Everything is great
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Response from Petit-Fernand
Dear Valentina,
thank you very much for your positive feedback! We are very pleased to hear that you are satisfied with our service. Your satisfaction is very important to us.
Best regards
the team at Es-Ist-Meins
thank you very much for your positive feedback! We are very pleased to hear that you are satisfied with our service. Your satisfaction is very important to us.
Best regards
the team at Es-Ist-Meins
C
Rating: 5 out of 5
Perfect, quality price, fast and careful shipping.
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S
Rating: 5 out of 5
Good quality product, easy to use
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A
Rating: 2 out of 5
I wanted to order the labels for supplies and by clicking on the corresponding image (I received labels for objects), I later saw that I needed to specify mini labels. I find that it was not so clear...
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Response from Petit-Fernand
Hello Aurélie,
Thank you for taking the time to share your experience. We are sincerely sorry that the clarity of our options did not meet your expectations. We will forward your comment to our marketing department so that the choice between the MINI labels specifically designed for small items (pencils, pens...) is clearer than the choice of Object Sticker Label 1 Line, which is designed for slightly larger items. Please do not hesitate to contact our customer service, which is always available to help you find the right product.
Best regards,
Esther from C-MonEtiquette
Thank you for taking the time to share your experience. We are sincerely sorry that the clarity of our options did not meet your expectations. We will forward your comment to our marketing department so that the choice between the MINI labels specifically designed for small items (pencils, pens...) is clearer than the choice of Object Sticker Label 1 Line, which is designed for slightly larger items. Please do not hesitate to contact our customer service, which is always available to help you find the right product.
Best regards,
Esther from C-MonEtiquette
L
Rating: 5 out of 5
I love your label notebooks. It's so convenient.
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C
Rating: 5 out of 5
Fast shipping Quality labels
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É
Rating: 5 out of 5
Great as usual! Moreover, despite a delivery issue due to the post, the person from CMonEtiquette was very responsive and kind, so thanks to her I was able to label everything before the return...!
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A
Rating: 5 out of 5
The labels are super pretty! Color, writing that you offer... more patterns for girls compared to boys
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A
Rating: 2 out of 5
Very fragile product. For the 2nd year I order from you. Label + water bottle. Last year no problem, this year the water bottle lasted 3 days. My daughter dropped it in her class and the whole top broke.
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Response from Petit-Fernand
Hello Anaïs,
Thank you for taking the time to share your experience.
We are sincerely sorry that the water bottle did not meet your expectations this year and we understand your disappointment.
By reviewing our exchanges, I see that we have provided you with a solution since this feedback. I hope this has alleviated your disappointment and that you will continue to trust us in the future.
Your satisfaction is our priority.
Best regards,
Esther from C-MonEtiquette
Thank you for taking the time to share your experience.
We are sincerely sorry that the water bottle did not meet your expectations this year and we understand your disappointment.
By reviewing our exchanges, I see that we have provided you with a solution since this feedback. I hope this has alleviated your disappointment and that you will continue to trust us in the future.
Your satisfaction is our priority.
Best regards,
Esther from C-MonEtiquette
M
Rating: 5 out of 5
Perfect as for the past 5 years.
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I
Rating: 5 out of 5
Really tooooopppp!!! The kids loved it
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A
Rating: 5 out of 5
Very good quality Delivery within the expected deadlines
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E
Rating: 5 out of 5
Everything was great!
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F
Rating: 5 out of 5
Fast shipping and very good quality label
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A
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Great product, purchased for years now
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J
Rating: 5 out of 5
Easy to order, and easy to use!
M
Rating: 5 out of 5
So good, I love it and I recommend it
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