/10
★★★★★
based on 125739 reviews published
★★★★★
based on 125739 reviews published
Latest customer reviews
5
/5
★★★★★
I give you 5 because I had already placed an order with you and I was already very happy. For this second time, there was a delivery problem but your customer service is top notch and I thank you very much for your dedication. Thank you for everything and happy new year to the whole team!
Jessica
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Answer from Petit-Fernand
Hello, It's a pleasure to read your message! Thank you for your confidence? Have a nice day, Camille C-MonEtiquette
5
/5
★★★★★
Stickers have turned out fab. Durability on clothes, in shoes and on bags. Will be ordering again. They just take a bit of time to arrive
Sm
Answer from Petit-Fernand
Hi! Your satisfaction makes our efforts worthwhile! Thank you for your trust! ?? Best, Chiara, Petit-Fernand
5
/5
★★★★★
Very happy with the after-sales service, very responsive, (there was a small problem with delivery due to the pickup relay going out of business) but I was immediately given a reply and the package was immediately resent. And very good quality material, (I work in 1 after-school care center and many children have products from this brand. ) so I fell for my little one too.
Marina M.
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Answer from Petit-Fernand
Hello, Our team would like to thank you for your message. ?? It's a pleasure to help you! Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
Order has not yet arrived
Rh
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Answer from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Very pretty, well presented but a little too small.
M. R.
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Answer from Petit-Fernand
Hello, Thank you very much for your message? Your feedback is important to us, as it enables us to constantly improve our products! Have a nice day, Camille C-MonEtiquette
5
/5
★★★★★
Received on time, top quality with a little gift of stickers?
Johanna D.
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Answer from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
5
/5
★★★★★
The labels are very nice and the price is very affordable. Thank you
Stephanie
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Answer from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
5
/5
★★★★★
Top quality labels as always and fast delivery! I recommend 100% after several orders
Johanna S.
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Answer from Petit-Fernand
Hello, thank you for your loyalty? We hope to see you again for future orders Beautiful day, Camille C-MonEtiquette
5
/5
★★★★★
Super happy! Top material, super fast delivery
Justin
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Answer from Petit-Fernand
Hello, It's a pleasure to read your message! Thank you for your confidence? Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
Very expensive for the quantity and quality offered: 2 sheets and bland colors! Avoid
Guillemain A.
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Answer from Petit-Fernand
Hello, Thank you for your feedback. It's up to the customer to choose the quantity of labels he wants. For quality, please send us a photo so that we can better understand the problem. Have a nice day, Elise, C-MonEtiquette
5
/5
★★★★★
Fast customer service in responding and solving problems. Beautiful labels
Letizia
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Answer from Petit-Fernand
Good morning!!! Thank you for the great feedback! It is a pleasure to have such satisfied customers like you! ?? Chiara, Petit-Fernand
5
/5
★★★★★
Fast delivery
Huot B.
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Answer from Petit-Fernand
Hello, It's a pleasure to read your message! Thank you for your confidence? Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
The order was not delivered by the courier company and was returned. I have claimed it and am still waiting for it to arrive. The product is fantastic but the shipping with the agencies is horrible.
Irene
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Answer from Petit-Fernand
Hello, Thank you for writing to us. We are very sorry for this delivery delay. According to the tracking, we see that your order is on its way with Correos. We hope it arrives as soon as possible and that everything is to your liking. We remain available for anything š Good day, Camille Petit-Fernand
5
/5
★★★★★
Product arrived on time . Matches what was requested.
Martina
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Answer from Petit-Fernand
Good morning! ?? Thank you very much for your positive feedback! We are happy to know that the product arrived on time and meets your expectations. Best regards, Chiara, Petit-Fernand
5
/5
★★★★★
1st order of personalized Christmas ornaments? Everything went really well and I'm totally happy!
DaniĆØle C.
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Answer from Petit-Fernand
Hello, Thank you for choosing us? It's a pleasure to read your message Beautiful day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
I purchased a new school uniform in late July 2024 for my daughter to begin her studies at a secondary Grammar school in September 2024. Despite careful adherence to the washing instructions (30 degrees and delicate cycle), the uniform stickers have begun to peel and detach within a mere three months. I contacted the company to express my disappointment. Instead of a sincere apology, I was offered a measly 20% discount on additional purchases. This response is entirely unsatisfactory, as it does not address the fundamental issue of the product's poor quality. I expect a full refund for the defective uniform stickers and a sincere apology for the inconvenience and frustration caused.
Andrea D.
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Answer from Petit-Fernand
Hi Andrea, Thank you for sharing your feedback with us. We're genuinely sorry to hear about the issues you've experienced with the uniform stickers. However, we must inform you that the warranty period has unfortunately expired, and we are unable to process a refund in this case. We did offer you a discount code as a gesture of goodwill, hoping it would help you with any future purchases. We encourage our customers to reach out to us promptly if they notice any problems with our products, as we are always here to assist. Please understand that while we strive to provide the best quality, we also rely on our customers to inform us of any issues as soon as they arise. We appreciate your understanding in this matter. Best regards ? Chiara, Petit-Fernand
1
/5
★☆☆☆☆
I purchased a new school uniform in late July 2024 for my daughter to begin her studies at a secondary Grammar school in September 2024. Despite careful adherence to the washing instructions (30 degrees and delicate cycle), the uniform stickers have begun to peel and detach within a mere three months. I contacted the company to express my disappointment. Instead of a sincere apology, I was offered a measly 20% discount on additional purchases. This response is entirely unsatisfactory, as it does not address the fundamental issue of the product's poor quality. I expect a full refund for the defective uniform stickers and a sincere apology for the inconvenience and frustration caused. I do not recommend this product!
Andrea D.
Answer from Petit-Fernand
Hi Andrea, Thank you for sharing your feedback with us. We're genuinely sorry to hear about the issues you've experienced with the uniform stickers. However, we must inform you that the warranty period has unfortunately expired, and we are unable to process a refund in this case. We did offer you a discount code as a gesture of goodwill, hoping it would help you with any future purchases. We encourage our customers to reach out to us promptly if they notice any problems with our products, as we are always here to assist. Please understand that while we strive to provide the best quality, we also rely on our customers to inform us of any issues as soon as they arise. We appreciate your understanding in this matter. Best regards ?? Chiara, Petit-Fernand
5
/5
★★★★★
The personalized Christmas hoods are magnificent. Beautifully finished, sent quickly and very well cared for. I think that next Christmas, Santa will be thinking ahead to equip uncles, aunts, nephews, nieces and grandparents too...hoping that there will be new colors and patterns by then!
Pgfamily
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Answer from Petit-Fernand
Thank you very much for your message. We are delighted that you like our products? Have a nice day, Camille C-MonEtiquette
5
/5
★★★★★
Website really easy to order from and delivery is very fast.
Stephanie L.
Answer from Petit-Fernand
Hi there Stephanie! ?? Thank you for your wonderful feedback! We're thrilled to hear that you find our ordering process easy and our delivery fast. Your satisfaction means the world to us! Best wishes, Chiara, Petit-Fernand
5
/5
★★★★★
Great labels x children's clothing
Alessandra
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Answer from Petit-Fernand
Good morning Alessandra, How nice to hear that the baby clothes labels were helpful! ???? Chiara, Petit-Fernand
5
/5
★★★★★
Super labels, this is my 3rd order and I'm delighted. The designs are really nice, the labels are very easy to apply and not expensive.
Aurelie H.
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Answer from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette
5
/5
★★★★★
Very good customer service, available for anything accurately and quickly. Very good and useful products!
Chiara
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Answer from Petit-Fernand
Good morning Chiara, It is great to receive compliments about our customer service! Your satisfaction is our priority. ?? Chiara, Petit-Fernand
5
/5
★★★★★
Super cool concept for toast boxes and water bottles. Everything can be customized. You choose the model, motif, color, first name (yes, directly printed on your item) and font. Fast delivery
Catherine V.
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Answer from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
5
/5
★★★★★
All right!??
Mme A.
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Answer from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette
5
/5
★★★★★
Great! Delivery, product, everything is PERFECT
Emmanuelle G.
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Answer from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
5
/5
★★★★★
Excellent quality Fantastic customer service
Luka D.
Answer from Petit-Fernand
Hi there! ?? We're so glad you're happy with the quality of our products and our customer service! It's always our aim to provide the best for our customers. Thank you for your kind words! Best wishes, Chiara, Petit-Fernand
5
/5
★★★★★
Fast delivery. Product conforms to images and is of good quality.
Cynthia
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Answer from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
5
/5
★★★★★
Excellent service. I had not had the envelope with the stickers delivered and they sent everything back to me. Seriousness and efficiency
Sig.ra M.
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience with the sticker envelope, but we are glad we were able to resolve it quickly. Thank you for your understanding! ?? Clare, Petit-Fernand
5
/5
★★★★★
This is our second order and we've had great experiences both times. Easy to order and we love the personalisation options. My boy picked out the design himself and is very happy with the final stickers.
Rhianna
Answer from Petit-Fernand
Hi Rhianna! ?? Thank you for choosing us for the second time! We're delighted to hear that your boy enjoyed picking out his design and is happy with the final stickers. Best wishes, Chiara, Petit-Fernand
5
/5
★★★★★
Fast shipping, labels as described. Easy to put on
Gwenaƫlle
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Answer from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette