/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I ordered the iron on labels, 95% of the labels came off in the first wash! Really not impressed and won't purchase these again
Jenny H.
Answer from
Petit-Fernand
Dear Jenny, Thank you very much for your message. I am very sorry to hear that you are having problems with your labels. It is not normal for them to peel off if the instructions have been followed correctly. Please contact our customer service for the replacement.
1/5
★☆☆☆☆
Followed instructions very carefully for iron on labels, but after one wear and one wash (20 degrees) almost all of the labels have peeled off. Ended up buying sew on labels as i knew these would stay on and I had wasted so much time ironing 100 labels on my daughters clothes for nursery. I also emailed Petit-Fernand to let them know what had happened and no one replied. Not impressed
Hs
Answer from
Petit-Fernand
Dear Harriet, we are sorry to hear about this issue. Surely the iron-on labels must not peel off. We would be happy to resend the new labels on our cost but we never receive any email from you. Please contact our customer service with the picture of damaged labels for replacement!
1/5
★☆☆☆☆
The first time I got these were great but second time the stickers don't peel off easily and keep breaking.
Miss A.
Answer from
Petit-Fernand
Dear Anna, Thank you for shopping at Petit-Fernand! We are very sorry to hear that you have encountered problems with your order. It is possible that you have received a faulty batch. Please, contack our customer service with the pictures of the problem for replacement.