/10
★★★★★
based on 125750 reviews published
★★★★★
based on 125750 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Good product Long delivery time
Angela P.
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Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time. Please accept our sincere apologies. Best regards, Laura
3
/5
★★★☆☆
The quality of the labels is good, we like them very much. But the delivery time is a bit too long, and then no tracking.
Marina U.
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Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time. Please accept our sincere apologies. Best regards, Laura
3
/5
★★★☆☆
The water bottle is beautiful, too bad the cap is defective and will not close except by applying pressure with the full weight of an adult. I asked almost a week ago for a replacement cap but received no response. I had to scratch the inside surface of the lid with a knife in order to get it to close
Erica B.
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Answer from Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura
3
/5
★★★☆☆
Rather fast shipping.
Vm
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Answer from Petit-Fernand
Hello, Thank you very much for your very important feedback. Have a nice day and see you soon! ? Alessio
2
/5
★★☆☆☆
It did not arrive within 2-3 business days as the advertisement says. Only after making payment it states that it could take up to 10 days. Very disappointed because I could not paste the labels, the sole had already started and I had already delivered all the material. Delivery time is very important you cannot state 3 days and put 10 days is a fraud.
Caterina F.
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Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time, but I would like to point out that the fabrfication of products is done in a maximum of 48 hours, which means that your order was shipped 2 days after payment. As for the delivery time, as reported in the email you received, it is 10 working days. Please accept our sincere apologies for this misunderstanding. Sincerely, Laura
3
/5
★★★☆☆
The labels are very good but a little slow delivery compared to the order . Two weeksw almost ...
Silvia P.
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Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are glad you did. We are sorry for the delivery time, and for the unpleasant experience you had with us. Please accept our sincere apologies. Sincerely, Laura
3
/5
★★★☆☆
I'm very satisfied, I liked it too much and I'm going to get some more, it's too practical, the only thing that bothered me was the time, it took too long. He told me 48 hours.
Leila Daniels
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Answer from Petit-Fernand
Hello Leila, Thank you very much, your feedback is very important and we take into account all these opinions to improve our service year after year. We are sorry that this experience was disappointing but know that we have implemented express delivery, however our manufacturing times have always been 48h (and not 48h delivery) Hoping that you are satisfied with your order. Please do not hesitate to contact us at [email protected]. Good day, Alessio
3
/5
★★★☆☆
After only a few days of use, the designs and name on the water bottle are already peeling off!!!
Anna
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Answer from Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order, I assure you that we do our best to ensure excellent quality for our customers. I invite you to contact us by email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Best regards, Laura
3
/5
★★★☆☆
The labels do not come off easily from the original cardboard.
Gaetana G.
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Answer from Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, We hope to have a way to regain your trust soon. For any clarification, please feel free to write to us at [email protected] Sincerely?, Alessio
3
/5
★★★☆☆
The adhesive labels for clothes are fine, the thermo adhesive labels are fine too, but the material ones broke when I took them off (I did it carefully).
Sabrina
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it must be a defective batch. In order to be able to help you, please send us some photos of the defective labels, if you have not already done so, to our e-mail address [email protected]. Have a nice day, Maialen
3
/5
★★★☆☆
I would have given it 5 because the labels are super good in quality and presentation. The lousy thing is the sales service and the time they take to send the orders. That's why my rating.
Silvia Morales
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We still hope you liked our products. Have a nice day, Maialen
3
/5
★★★☆☆
Hello I received my order twice, one day apart, and I didn't like it very much. However, I recognize the quality of Cmon étiquette's products and I am satisfied.
Gilles Dantin
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Answer from Petit-Fernand
Hello, We are sorry for what happened. Please accept our sincere apologies. Thank you for your understanding. Have a nice day...Alessio
2
/5
★★☆☆☆
Order incomplete.
Manel Hadroug
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Answer from Petit-Fernand
Hello, We are sorry to hear that you have not received your order in full. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
3
/5
★★★☆☆
I think it needs to change some things because the stickers are beautiful but the shipping and customer service is not very good.
Jessica
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We still hope you liked our products. Have a nice day, Maialen
3
/5
★★★☆☆
The only bad thing is the time it takes if you buy canteen, lunch box take much longer than if you buy only the labels.
Inma García Martínez
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We still hope you liked our products. Have a nice day, Maialen
2
/5
★★☆☆☆
Having put the labels on clothes after a wash, this one is already peeling off, unfortunately.
Marie Jean
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Answer from Petit-Fernand
Hello, we're sorry to hear that your labels are coming unstuck. I can confirm that iron-on labels should be perfectly resistant to machine washing and drying. Could you please email your order number to [email protected], so that I can find a solution. Have a nice day.
2
/5
★★☆☆☆
I placed an order, the 'wrong order arrived. I sent an email to point out and received no response.
Evamaria M.
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Answer from Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura
3
/5
★★★☆☆
The labels themselves are very nice, but the waiting time to receive them is really long and unfortunately my iron-on labels come off because I don't have a temperature regulator on my iron.
Adeline Dubar
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Answer from Petit-Fernand
Hello,? We apologize for the delay in delivery. We are sorry to hear that your labels are coming off. This is not normal. I can confirm that iron-on labels, like self-adhesive labels for objects, must withstand machine washing and drying perfectly. It is essential that your iron is at maximum temperature and that you press firmly when applying (and without moving). You can apply these tips to labels that are already stuck on. I hope these tips will help you make the most of our products. If you have any questions, please contact our customer service department: [email protected]. Thank you for your understanding. Have a nice day? Alessio
2
/5
★★☆☆☆
Very disappointed, the self-adhesive labels for the clothes come off in the wash (at 40°)... I absolutely do not recommend!
Sophie
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Answer from Petit-Fernand
We're sorry to hear that your labels are coming off. This is not normal. I can confirm that self-adhesive labels should be perfectly resistant to machine washing and drying. If you have not already sent a message to customer service, please contact us by email: [email protected], so that we can suggest a solution. Thank you for your understanding. Have a nice day? Alessio
2
/5
★★☆☆☆
The label doesn't stick, it comes off after the 1st wash. Despite compliance with the instructions for fitting
Alexandra Hanin
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Answer from Petit-Fernand
Hello, we're really sorry that your labels are coming off. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Thank you for your understanding. Have a nice day... Alessio.
3
/5
★★★☆☆
The delivery time nn was met and although I tried to know the causes, sending emails, I had no explanation about it. To date, the goods have not been delivered to me.
Alessia G.
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Answer from Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura
3
/5
★★★☆☆
Nice labels but bad delivery service.
Roberta
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Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are glad you did. We are sorry for the delivery time, and for the unpleasant experience you had with us. Please accept our sincere apologies. Sincerely, Laura
3
/5
★★★☆☆
The labels are beautiful, practical and of very good quality, both on the clothes and on the material, and they hold up very well. However, the delivery time is long for this type of product, which is often needed quickly, when you end up with too little. And above all, the labels on the edge of the label book, in the bound right-hand corner, are damaged when you get them back, as they have very slight holes in them.
Stephanie Blicq
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Answer from Petit-Fernand
Hello,? We apologize for the delay in delivery. Please accept our sincere apologies? If you have any damaged labels, please do not hesitate to contact us at [email protected], so that we can find a solution. ? Have a nice day? Alessio
2
/5
★★☆☆☆
I have not yet received what I ordered on August 30
Invité
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Answer from Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
3
/5
★★★☆☆
Clear site, order arrived quickly, adhesive clothing labels tend to peel off after first wash
Francesca
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Answer from Petit-Fernand
Dear customer, We thank you for purchasing from us, we are pleased. Best regards, Laura
2
/5
★★☆☆☆
Disappointed because my promo code didn't go through due to a blip even when updating the page it was counted as already used!
Hanane Tahiri
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Answer from Petit-Fernand
Hello Hanane, We're really sorry that there was a problem with your order. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
3
/5
★★★☆☆
They are very good stickers , I had already bought them before , but this ves the thermo adhesive are super difficult to peel off . For everything else perfect
Xime
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it must be a defective batch. In order to be able to help you, please send us some pictures of the defective labels, if you have not already done so, to our e-mail [email protected]. Have a nice day, Maialen
3
/5
★★★☆☆
They are quite good, the problem in my case is that I did not know that they had to go on top of the labels, and many of the clothes of my little one has no label, with respect to footwear and other garments has been impossible to stick them, I think it would be good to clarify that point in advertising, thanks.
Miriam Lavernia Beltran
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Answer from Petit-Fernand
Good morning, Thank you for your review and we are sorry for the inconvenience caused. I confirm you that all the information about our products and the instructions for use are available on our website. Have a nice day, Maialen
3
/5
★★★☆☆
Beautiful labels too bad about the wrong order, I had ordered 60 I got 30 and with the shipping timeline I had to buy more from elsewhere to make up for it.
Carmen
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Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are glad you did. We are sorry for the delivery time, and for the unpleasant experience you had with us. Please accept our sincere apologies. Sincerely, Laura
3
/5
★★★☆☆
I really liked the stickers but I see several negatives 1. It takes a lot to get the stickers out of place 2. Some self-adhesive and iron-on stickers have peeled off super fast, and I followed all the recommendations noted.
María Cantó Nagore
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us some photos of the defective labels, if you have not already done so, to our e-mail address [email protected]. Have a nice day, Maialen