/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
They are thieves. They took money and did not send anything. 1.5 months later they do not even respond to my emails. Please don't waste their money. They should be in jail. Ladrones!
Signe
Answer from
Petit-Fernand
Good morning,? We are sorry for the unpleasant experience you have had with us. ?I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Have a good day?, Alessio
1/5
★☆☆☆☆
Nothing received to date. Very annoying. Really paid a lot of money for this.
Annika
Translated review
Answer from
Petit-Fernand
The system says that your address is invalid and therefore you have not received the order. Please confirm your correct address to [email protected]
1/5
★☆☆☆☆
In itself a great idea with the stickers. I wanted to give them a try. Unfortunately I haven't received my order yet, it's been ages. Despite email, nothing! Too bad.... Therefore only one star And paid by Paypal
Dinara K.
Translated review
Answer from
Petit-Fernand
Your order did not have an address. Did you receive the labels after the conversation via email?
1/5
★☆☆☆☆
I ordered a customised item in late August. Petit-Fernand chose to use a local post office service to deliver the item (without my being able to choose a n alternative delivery option such as DHL). The item was NEVER received by us as it was stuck with that local post service who (at their fault) did not allow us to collect the item, and the item was later returned to Petit Fernand. It was not due to our fault, our delivery address etc are all correct. I emailed Petit Fernand at least three times in the past one month to see what can be done, eg re-sending the item or refunding me as we NEVER received the item we paid for. There was absolutely ZERO response from Petit Fernand, they took my payment and didn't deliver the item. It is utterly unacceptable. Don't buy from this company. Their customer service is non existent once you have paid. If I can give a zero star instead of one star, I would absolutely do so.
Ester C.
Answer from
Petit-Fernand
Good morning Ester,? Thank you for taking the time to write a review. we apologize for the delay in the reply, we had an hight demand in the past days. We are sorry for the unpleasant experience you have had with us. ?I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Have a good day?, Alessio
1/5
★☆☆☆☆
After almost three weeks, the order has still not arrived.
Susana M.
Translated review
Answer from
Petit-Fernand
We apologize for the inconvenience. Did you receive the labels via email after the interview?
1/5
★☆☆☆☆
Order placed on 17.9., no goods have arrived to date!
Sophie S.
Translated review
Answer from
Petit-Fernand
We apologize for the inconvenience. Did you receive the labels via email after the interview?
1/5
★☆☆☆☆
I have placed an order three weeks ago and I haven't received anything. Good that you know taking peoples money. I have sent you an e- mail two days ago to see my order status and still no answer. Don't recommend this brand. Very bad.
Roxana C.
Translated review
Answer from
Petit-Fernand
We are sorry about your experience and sincere regret that we could not answer in time as we experienced many orders! We hope you received the refund/