/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
My order never arrived. I have emailed Peter Fernard but never received a response.
Izabella
Answer from
Petit-Fernand
Izabella, we apologize for the delay in the reply, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Have a good day?, Alessio
1/5
★☆☆☆☆
Hard to pell off, some of them were impossible to use. Few feel off in a first washing. Very disappointed.
E.g
Answer from
Petit-Fernand
Good morning, We sent you an e-mail in order to solve the problem. Looking forward to your reply?, Alessio
1/5
★☆☆☆☆
Nearly month now still not received my order
Shivani K.
Answer from
Petit-Fernand
Shivani, I'm sorry to hear that, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will do our best to solve the inconvenience. Have a good day?, Alessio
1/5
★☆☆☆☆
Unfortunately, I cannot recommend this supplier at all! My delivery was paid for on 7.9 and I still haven't received the goods. And today is 25.9.
Besima
Translated review
Answer from
Petit-Fernand
We are sorry that your labels have been lost in the post. Could you let us know if you received the second batch we sent you?
1/5
★☆☆☆☆
Never received the labels ordered...I have no feedback from customer service
Cp
Translated review
Answer from
Petit-Fernand
Good morning, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
1/5
★☆☆☆☆
Too long a time for delivery
Bruna M.
Translated review
Answer from
Petit-Fernand
Dear Bruna, Thank you for purchasing from us, we are pleased. We are sorry for the delivery timing Please accept our sincere apologies. Best regards ?, Alessio
1/5
★☆☆☆☆
I never received L article
Adriana E.
Translated review
Answer from
Petit-Fernand
Dear customer, meanwhile we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
Order placed on September 2 and paid for! Still to this day September 24 total vacuum, I also asked for a refund and nothing. A scam? Or an unserious company? Don't order that's better!
Rosy B.
Translated review
Answer from
Petit-Fernand
Dear customer, Thank you for taking the time to write a review. I hope in the meantime you have received your order, if not please contact us at [email protected] and we will find the most appropriate solution. Best regards ?, Alessio
1/5
★☆☆☆☆
I haven't received the labels yet KEITH STOBBS I ORDERED THEM ON SEPT 6th WHERE ARE THEY VERY ANNOYING AS THEY WERE FOR MY HUSBAND IN A RESIDENTIAL HOME AND NEED THEM ASAP PLESE ELP ME
Christine S.
Answer from
Petit-Fernand
Christine, we apologize for the delay in the reply, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Have a good day?, Alessio
1/5
★☆☆☆☆
Order placed Sept. 2 Supposed to arrive Sept. 19 MAXIMUM We are on the 24th ..NEVER ARRIVED! I have written several times to customer service...response? "Our wonderful Customer Service team is currently handling a large number of inquiries, but we assure you that we will respond as soon as possible (promise!)."
Paola B.
Translated review
Answer from
Petit-Fernand
Dear Paola, In the meantime we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
Product never arrived nor refunded. Very bad indeed
Roberta R.
Translated review
Answer from
Petit-Fernand
Good morning, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
1/5
★☆☆☆☆
Order placed on September 1,we are on the 24th and I still haven't received anything
Clara F.
Translated review
Answer from
Petit-Fernand
Dear customer, Thank you for taking the time to write a review. I hope in the meantime you have received your order, if not please contact us at [email protected] and we will find the most appropriate solution. Best regards ?, Alessio
1/5
★☆☆☆☆
My order was not added. I have waited 3 weeks
Scarlupin M.
Translated review
Answer from
Petit-Fernand
We are sorry to hear that. Could you let us know if you have received the second batch we sent you?