/10
★★★★★
based on 125964 reviews published
★★★★★
based on 125964 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The order arrived very late, almost 30 days later. I'm just complaining because I needed them when I placed the order calculating that they would arrive in 10 days as they said on the website. I have already seen the stickers, they are fine. Regards.
Karla Medina
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had quite a few problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. I confirm however that your order was successfully refunded according to your request. Have a nice day, Maialen
3
/5
★★★☆☆
Item not suitable for children under 2 years old. Too difficult for them to open and turn the spout to let the water out. I will save the water bottle for when they are older.
Serena P.
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Answer from Petit-Fernand
Dear customer, Thank you for taking the time to write a review. We are sorry to hear that the product did not meet your expectations. We hope to have a way to regain your trust soon. Best regards ?, Alessio
3
/5
★★★☆☆
The products purchased are excellent in workmanship and durability. Unfortunately, however, I must report that it is not possible to track the package from the time of notification of shipment. I purchased wooden backpack pendants and after 10 days from the shipping confirmation email they are still waiting.
Angela
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Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time Please accept our sincere apologies. Best regards ?, Alessio
2
/5
★★☆☆☆
After one wash at 30 degrees, almost all the labels came off
Laura
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Answer from Petit-Fernand
Dear Laura, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received a replacement for the defective batch. If not, please contact us immediately at contatto@petit-fernand.it. Best regards, Alessio
3
/5
★★★☆☆
Shipping time too long and some stickers were not cut well. Excellent printing nothing to say about it!
Costanza
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Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time Please accept our sincere apologies. Best regards ?, Alessio
3
/5
★★★☆☆
Very fragile water bottle stopper, it broke after a week! I'm very disappointed
Flavie
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Answer from Petit-Fernand
Hello, We're sorry for the inconvenience. If you haven't already sent a message to customer service, please contact us by email: contact@c-monetiquette.fr, specifying your order number, so that we can offer you a solution. Have a nice day. Emma
2
/5
★★☆☆☆
Very disappointed by the quality of the labels. I stuck them on and they lasted 2 to 3 washes and then they started to peel off. The first test order I placed had no problems. Now I've ordered a hundred and most of them do the same to me. Very disappointed
Mylène
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Answer from Petit-Fernand
Hello Mylène, I understand your dissatisfaction and we're very sorry! Please contact customer service or send us an e-mail at contact@c-monetiquette.fr, specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day! Emma
2
/5
★★☆☆☆
The iron-on labels don't stick, even when I follow the instructions. I'm disappointed. Two washes and they're gone.
Noémie Sabourin
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Answer from Petit-Fernand
Hello, we're sorry to hear that your labels are coming off, but this is not normal. Please contact us by email if you have not already done so: contact@c-monetiquette.fr, specifying your order number, so that we can suggest a solution. Thank you for your understanding. Have a nice day. Alessio
3
/5
★★★☆☆
Ordered on Monday, I paid 9euros for postage to have it via chronopost within 24 or 48 hours and I only received them on Friday.
Oriane Gaborit
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Answer from Petit-Fernand
Hello,? We are sorry for the delay in delivery. Please accept our sincere apologies...Thank you for your understanding...? Have a nice day...Alessio
3
/5
★★★☆☆
The delivery was little long but the stickers were cute and strong!
Sami A.
Answer from Petit-Fernand
Hi I am sorry you had to wait a while to receive your order. Sometimes the postal service can be delayed 
Have a good day! Xia
Have a good day! Xia
3
/5
★★★☆☆
I ordered 3 types of labels for three nephews who are not siblings and they all arrived stapled together.
Cynthia Lopez
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Answer from Petit-Fernand
Good morning, We are sorry for the inconvenience. The labels come together unless the customer specifies that he/she wants separate checkbooks for several children. Have a nice day, Maialen
2
/5
★★☆☆☆
Hello I can't remove the labels!
Marcela Feld
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Answer from Petit-Fernand
Hello, We're really sorry that there was a problem with your order. If you haven't already sent a message to customer service, please contact us by email: contact@c-monetiquette.fr, specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
2
/5
★★☆☆☆
Haven't received the package yet!
Ljm
Answer from Petit-Fernand
Hi, I have sent you an email your house number was missing from the address Xia
Xia
3
/5
★★★☆☆
The labels are very good but the delivery time is 10 days, not practical to be ready for back to school!
Alexandrine Brites
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Answer from Petit-Fernand
Hello, We're sorry there was a delay with your order. Your feedback is important to us as we take your opinions very seriously and I assure you that we will do our best to ensure that this does not happen again. Our apologies again. Have a nice day? Alessio
2
/5
★★☆☆☆
Even if I follow the instructions correctly, the thermoadhesive labels tend to come off
Lorenza G.
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Answer from Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received the replacement of the defective batch. If not, please contact us immediately at contatto@petit-fernand.it. Best regards, Alessio
3
/5
★★★☆☆
The labels are beautiful, beautifully made...but the thermo-adhesive ones come off, I don't know why, yet I followed the instructions
Xenia C.
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Answer from Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received a new order. If not, please contact us immediately at contatto@petit-fernand.it. Best regards, Alessio
3
/5
★★★☆☆
Many of the labels are unhooking.... are iron-on and are stuck on the fabrics you recommend... not very happy.
Rocio
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us some photos of the defective labels, if you have not already done so, to our email address contacto@petit-fernand.es. Have a nice day, Maialen
3
/5
★★★☆☆
The small labels don't come off well...several crumpled up and were unusable.... Too bad
Cristina D.
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Answer from Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received a solution. If not, please contact us immediately at contatto@petit-fernand.it. Best regards, Alessio
3
/5
★★★☆☆
I wanted to order labels for my son from a website different than Amazon but I have to say I'm quite disappointed. The letters of the label are ridiculously tiny which makes them unusable. They are cute so they make effort with the patterns but I won't use them again.
Diana
Answer from Petit-Fernand
Hi I am sorry you are disappointed with the size of the font.
2
/5
★★☆☆☆
Quality and workmanship compared to 2 years ago.
Judith E.
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Answer from Petit-Fernand
We are sorry to hear about the problem. The quality should not change. Please let us know which labels are of poor quality, we will send a replacement up to standard.
2
/5
★★☆☆☆
I have not yet received the package
Fortunato B.
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Answer from Petit-Fernand
Good morning, I hope in the meantime you have received your order. If not, please contact us at contatto@petit-fernand.it and we will do our best to come to a satisfactory solution. Best regards, Alessio
3
/5
★★★☆☆
The iron-on labels on the last two orders peel off after the 1st wash!
Dominga
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Answer from Petit-Fernand
Hello Dominga, We're really sorry that your labels are coming off. If you haven't already sent a message to customer service, please contact us by email: contact@c-monetiquette.fr, specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day... ?Alessio
2
/5
★★☆☆☆
Unfortunately, I had hoped for more. I have the labels for sticking as well as for ironing clothes and after washing they are usually in the washing machine and no longer on the clothes. Unfortunately a great pity
Michele K.
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Answer from Petit-Fernand
We are sorry to hear about your problem. The labels should not come off. Can we send you a replacement to the same address?
2
/5
★★☆☆☆
Badly cut late delivery customer service response time too long
Ze
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Answer from Petit-Fernand
Hello, We're very sorry that there was a problem with your order and for this disappointing experience. Your feedback is important to us as we take your opinions very seriously and I assure you that we will do our best to ensure that this does not happen again. Our apologies again. Have a nice day? Alessio
2
/5
★★☆☆☆
I had been told it would arrive on a specific date and it didn't, and I needed it by the date I was told.
Cristina Bielsa
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Answer from Petit-Fernand
Good morning, We apologize for the delay generated by the transport agency. Unfortunately, although our orders are manufactured in 48H, Correos has its own delivery times, i.e. from 2 to 10 working days, which we must respect meticulously for any claim. Have a nice day, Maialen
3
/5
★★★☆☆
The products are not delivered in 48 hours as the site indicates. So I didn't receive my products on the expected date. However, I was pleasantly surprised by the responsiveness after my complaint.
Vanessa ;
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Answer from Petit-Fernand
Thank you very much, your feedback is very important and we take into account all these opinions to improve our service year after year. We are sorry that this experience was disappointing but know that we have set up express delivery, however our manufacturing times have always been 48h (and not 48h delivery) Hoping that you are satisfied with your order. Please do not hesitate to contact us at contact@c-monetiquette.fr. Good day, Alessio
3
/5
★★★☆☆
Very long delivery time
Diana
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Answer from Petit-Fernand
We apologize for the long delivery time, but unfortunately we cannot control Deutsche Post.
3
/5
★★★☆☆
They arrived very very late 12 days of shipping, the eyiqietas are. Nice and they are fine.
Spnis
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Answer from Petit-Fernand
Good morning, We apologize for the delay generated by the transport agency. Unfortunately, although our orders are manufactured in 48H, Correos has its own delivery times, i.e. from 2 to 10 working days, which we must respect meticulously for any claim. Have a nice day, Maialen
3
/5
★★★☆☆
Nice product but delivery takes too long
Émilie Debessel
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Answer from Petit-Fernand
We apologize for the delay in delivery. Please accept our sincere apologies. Thank you for your understanding. Have a nice day. Alessio
3
/5
★★★☆☆
Very pretty labels, but the label doesn't hold up to the first wash.
Monira Ichou
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Answer from Petit-Fernand
Hello,? We're sorry to hear that your labels are coming off. This is not normal. I can confirm that iron-on labels and self-adhesive labels for objects should be perfectly resistant to machine washing and drying. It is essential that your iron is at maximum temperature and that you press firmly when applying (and without moving). You can apply these tips to labels that are already stuck on. I hope these tips will help you make the most of our products. If you have any questions, please contact our customer service department: contact@c-monetiquette.fr. Thank you for your understanding. Have a nice day? Alessio