/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
The order was placed 15 days ago and would have been shipped within 2 to 5 business days. To date I have not received any information about the order but the goods have been correctly paid for
Giulia
Translated review
Answer from
Petit-Fernand
Dear, We are very sorry for the problems you have experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I haven't received anything yet! Moral of the story... I had to buy more labels because my children needed them with additional expense to deal with!
Daniela
Translated review
Answer from
Petit-Fernand
Dear, We are very sorry for the problems you have experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
The goods never arrived
Michele A.
Translated review
Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I cannot review at this time as I have not yet received the product.... I can only say that the shipping time is very long.!
Michela C.
Translated review
Answer from
Petit-Fernand
Dear customer, We thank you for purchasing from us, we are pleased. We are sorry for the delivery time We hope to have a way to regain your trust soon. For any clarification, please feel free to write us at [email protected] Best Regards ?, Alessio
1/5
★☆☆☆☆
???????????????? ???? ?????????? ???? ??????????????????.. ?????? ???????????? ????????????????... ?????? ???????? ????????????????????????
Annalisa S.
Translated review
Answer from
Petit-Fernand
Dear, We are very sorry for the problems you have experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
Never arrived the product bad
Sonia Q.
Translated review
Answer from
Petit-Fernand
Dear, We are very sorry for the problems you have experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I haven't received anything. They say they have sent out my order, the address was correct. I wrote two emails, first one says wait. I waited a month, now nobody answers. Update: But through Paypal I got my refund after that.
Jie H.
Translated review
Answer from
Petit-Fernand
We have only received one email from you, which we replied to after we refunded you. Could you please confirm if you have received the refund?
1/5
★☆☆☆☆
I've been waiting more than a month for my order and still nothing has arrived!
Katharina E.
Translated review
Answer from
Petit-Fernand
We are sorry to hear that your labels have been lost in transit through the post. Could you please confirm your correct address via [email protected]?
1/5
★☆☆☆☆
Item never arrived
Ranj
Answer from
Petit-Fernand
Hello we are really sorry you didn't receive your order 🙁 We have now refunded you as requested. Xia
1/5
★☆☆☆☆
Package never arrived . Delays to reply for info about package . Terrible , three weeks to receive nothing .
Paola
Translated review
Answer from
Petit-Fernand
Dear, We are very sorry for the problems you have experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
Order was placed 2 weeks ago!!! Product still not arrived and no one responds to my emails requesting a resend. Very bad service!
Alessandro R.
Translated review
Answer from
Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura