/10
★★★★★
based on 125751 reviews published
★★★★★
based on 125751 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I bought labels for my child's school supplies but I find that they don't really stick, especially on (round!) felt pens. It's a shame because I really like the selection.
Francois
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Answer from Petit-Fernand
Hello Francois, Thank you for your feedback. There are different sizes of labels, including a very thin size for sticking on pens. You can call our customer service department, who will help you make the right choice. Have a nice day. Emma
2
/5
★★☆☆☆
Interface to create your own labels > very nice Design possibilities > very nice BUT it doesn't stick at all > everything falls apart in the machine or with the day's rubbing; a particular shame (iron-on labels)
Victoria Barlemont
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Answer from Petit-Fernand
Hello Victoria, Thank you for your feedback. However, we apologize that there was a problem with the labels when they went through the washing machine. This should not happen and is not normal. Could you please email your order number to [email protected], so that I can find a solution. Thank you in advance and sorry again for the inconvenience. Emma
2
/5
★★☆☆☆
So far, the labels are holding on to the clothes (1 wash only), but it's very difficult to peel them off the boards and they quickly get damaged.
Mathilde
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Answer from Petit-Fernand
Hello Mathilde, Thank you for ordering from C-MonEtiquette. We apologize for the inconvenience and will do our utmost to ensure that this does not happen again. You can contact our customer service if you haven't already done so, or contact us via this email [email protected], specifying your order number. Our apologies again, and have a nice day. Emma
3
/5
★★★☆☆
Then the iron-on labels don't hold at all! Machine wash it does not hold, disgusted to have bought it, at the price it costs I do not recommend. Then received a lunch box that was broken super! How can I get my money back ???????
Bountra Deromme-kong
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Answer from Petit-Fernand
Hello, We understand your dissatisfaction, and are sincerely sorry for this bad experience. We invite you to contact our customer service to find a solution, or to contact us by email at [email protected], specifying your order number. Sorry again for this inconvenience. We'll take your comment into careful consideration. Have a nice day, Emma
3
/5
★★★☆☆
After 10 working days, and school started, I still have not received the order. Update: After contacting customer service, the order was put back into production and shipped.
Fr
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Answer from Petit-Fernand
Good morning, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
3
/5
★★★☆☆
The shipping was fast and the design of the labels, too, with a variety of options, my daughter liked them very much. However, I found the ones to stick on fabric not very resistant and the price was also a bit high for what the product is.
Cristina Andarias Lorente
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us some photos of the defective labels, if you have not already done so, to our email address [email protected]. Have a nice day, Maialen
2
/5
★★☆☆☆
Cheap, good quality but take longer than they say what they say what they say customer service does not even respond to mail. I will not repeat.
Elisa
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Unfortunately, during the high season our customer service had to deal with a large number of requests and that is why the wait was a little longer than usual. On the other hand, although our orders are manufactured in 48H, Correos has its own delivery times, i.e. from 2 to 10 working days, which we must respect meticulously for any claim. Have a nice day, Maialen
2
/5
★★☆☆☆
The stickers are not cut out...that makes it very difficult to get them right...cutting them out with scissors is not the same...it would be great if they were cut out.
Mariela Molina
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal that the labels are not cut out, it must be a defective batch. In order to help you, please send us some photos of the defective labels, if you have not already done so, to our e-mail [email protected]. Have a nice day, Maialen
2
/5
★★☆☆☆
I have ordered several times. However, my last order had a small problem. I couldn't peel the labels off properly without tearing the protective film off the labels. Something that hadn't happened before.
Soumia Rebai
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Answer from Petit-Fernand
Hello, Thank you for your order. However, we are sorry that this time you have encountered a problem with the labels. You can call our customer service or contact us at [email protected], specifying your order number. Our apologies again, have a nice day. Emma
2
/5
★★☆☆☆
The water bottle beautiful. The stickers bad I wrote the complaints no feedback yet.
Cii
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Answer from Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received a new order. If not, please contact us immediately at [email protected]. Best regards, Alessio
3
/5
★★★☆☆
I am satisfied but on some clothes even if I leave 24h memes more in the machines it comes off but otherwise I love I think I would recommend for cup or other .
Jennifer Pineau
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Answer from Petit-Fernand
Hello Jennifer, Thank you for your interest in C-MonEtiquette and we're delighted to hear that you'll soon be ordering our other products for sale. We're sorry to hear about the labels coming unstuck, but this shouldn't happen. In order to find a solution, please contact us by email (if you haven't already done so): [email protected], specifying your order number. Our apologies again, have a nice day. Emma
3
/5
★★★☆☆
Practical, but after a full machine it comes unstuck on thick fabrics such as jeans ...
Zoe
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Answer from Petit-Fernand
Hi Zoe, We're really sorry about this inconvenience, it shouldn't happen. You can contact our customer service department to find a solution or contact us by email [email protected], specifying your order number. Wishing you a nice day, Emma
2
/5
★★☆☆☆
Very disappointed with the quality of the labels. I followed the instructions and stuck them on as indicated in the leaflet. And yet, after one wash, they're already coming off... Given the reviews and the price, I expected better...
Aurelie
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Answer from Petit-Fernand
Hello Aurelie, Thank you for your feedback. We're sorry to hear about the problem with the labels you ordered. You can call our customer service or contact us by email [email protected], specifying your order number. Have a nice day. Emma
3
/5
★★★☆☆
The labels were top-notch, but there was one missing... Fortunately I had enough to mark everything. Too bad, though.
Paramah
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Answer from Petit-Fernand
Hello, We are very sorry to read your comment and to know that your order was incomplete. I invite you to contact customer service to find a solution, or to contact us via this email [email protected], specifying your order number. Once again, our apologies. Have a nice day. Emma
3
/5
★★★☆☆
Good labels, good size, but why only 10 per page? A lot of waste and badly precut. Too bad.
Mriv
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Answer from Petit-Fernand
Thank you for your order. We're sorry about the cutting problem we encountered. Please contact our customer service department if you haven't already done so. If not, please contact us by email [email protected], specifying your order number. Our apologies again, have a nice day. Emma
3
/5
★★★☆☆
Difficult to remove from their base.
Eglantine Ferez
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Answer from Petit-Fernand
Hello Eglantine, We're really sorry this shouldn't happen - it's a cutting error. We will do everything we can to prevent this from happening again. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day. Emma
2
/5
★★☆☆☆
Satisfied with the product but disappointed with the promise of shipment within 48 hours. I received it within 6 days.
Illham Gandouzi
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Answer from Petit-Fernand
Hello, We apologize for the delay in delivery of your order. This should not happen. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. We'll do everything we can to prevent this from happening again. Have a nice day. Emma
3
/5
★★★☆☆
The negative My order did not arrive during the 10 working days, I was obliged to contact the company several times to know where my order was, I made the order on August 24 I received that September 13, almost a month later, and the crib started without that I had the labels. On the plus side, you quickly placed a second order after 10 working days and it arrived 5 days later, including weekends.
Vera Rocha
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Answer from Petit-Fernand
Hello, First of all thank you for ordering from C-MonEtiquette. We're very sorry to hear about your feedback, but we're happy to hear that you eventually received your order. We'll do our utmost to ensure that this incident never happens again! Wishing you a lovely day, Emma
2
/5
★★☆☆☆
Satisfied with the products, but more than 10 days instead of the 48 hours announced is not acceptable. What's more, after contacting customer service, I was told something completely irrelevant!
Anne
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Answer from Petit-Fernand
Hello Anne, We are very sorry and understand your dissatisfaction. This shouldn't happen and we'll do everything we can to make sure it doesn't happen again. I invite you to contact us via this email [email protected], specifying your order number in order to find a solution. Once again, our apologies, have a nice day. Emma
3
/5
★★★☆☆
Delivery time was fast but they are coming off in the washing and I was on 30 so they shouldn't!
Customer
Answer from Petit-Fernand
I am sorry the labels did not work for you. This is not what should happen! I will send you an email. Xia
2
/5
★★☆☆☆
The labels peel off after the first wash, despite being applied in accordance with the instructions. We are very disappointed with the quality of the self-adhesive clothing labels.
Charlotte
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Answer from Petit-Fernand
Hello Charlotte, We're very sorry to hear about the problem with your labels. I can confirm that they should be perfectly resistant to washing and drying. If this is not the case, it's not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
2
/5
★★☆☆☆
Order received quickly Very nice design, however very dissatisfied with the quality of the labels! After scrupulously following the instructions for my iron-on labels, it turns out that after 2 washes (at 40°), they had all come off my son's clothes... I won't be ordering from this site again.
Lucie. L
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Answer from Petit-Fernand
Hello Lucie, We're very sorry to hear about the problem with your labels. I can confirm that they should be perfectly resistant to washing and drying. If this is not the case, it's not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
2
/5
★★☆☆☆
Order shipped late, deadline not met, my daughter didn't get her things for back-to-school. In addition, as a customer for several years, I've noticed that the self-adhesive labels stick less and less and come off very quickly. I'm very disappointed.
Carole
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Answer from Petit-Fernand
Hello Carole, I can understand your disappointment, this is not normal and should not have happened. Could you please email your order number to [email protected], so that I can find a solution. Thank you in advance and sorry again for this inconvenience. Sophie
3
/5
★★★☆☆
There was a little delay on the site it is written in 48 hours and I received the labels a week later.
Nadia Elomari
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Answer from Petit-Fernand
Hello, Thank you very much, your feedback is very important and we take into account all these opinions to improve our service year after year. We are sorry that this experience was disappointing but know that we have set up express delivery, however our manufacturing times have always been 48h (and not 48h delivery) Hoping that you are satisfied with your order. We remain at your disposal at: [email protected]. Good day, Alessio
2
/5
★★☆☆☆
I find the composition of the pack totally unsuitable for the purpose: there's not even enough to label the school supplies.
Mc
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Answer from Petit-Fernand
Hello Chloe,? Thank you very much, your feedback is very important and we take into account all these opinions to improve our service year after year. We are sorry that this experience was disappointing. We hope you are satisfied with your order. We remain at your disposal at: [email protected]. Good day, Alessio
3
/5
★★★☆☆
The stickers are super cool and well priced. I bought first the self-adhesive stickers for clothes and then stickers for objects. I have to say that I do not have a good opinion of the self-adhesive stickers for clothes because I have ironed them and they stick well but when it comes to washing the clothes they start to peel off. And that I have followed the instructions it says. A pity because I am very happy with everything else.
Paula Vélez Sales
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us some photos of the defective labels, if you have not already done so, to our email address [email protected]. Have a nice day, Maialen
3
/5
★★★☆☆
The items are as described and well made. Unfortunately, the quality is not excellent and not suitable for children: bottle stoppers break, bottle enamel crumbles, toast box latch breaks, all within a few weeks. Customer service, on the other hand, is very responsive! The labels and textile prints are really top-notch!
Gerling Laurence
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Answer from Petit-Fernand
Hello Gerling,? Thank you very much, your feedback is very important and we take it into account to improve our service year after year. We hope you are satisfied with your order. We remain at your disposal at: [email protected]. Good day, Alessio
3
/5
★★★☆☆
Took 3 weeks to come but really good once they arrived
Hannah J.
Answer from Petit-Fernand
Hi Hannah, thank you for your review. I am glad you like the labels, sorry it took so long to arrive that is not what should happen! Have a good day 🙂 Xia
3
/5
★★★☆☆
Small labels. I imagined larger, especially the text. Sticks well though. Not delivered on time, ordered on a Saturday, received Thursday.
Chloe
Translated review
Answer from Petit-Fernand
Hello Chloe,? Thank you very much, your feedback is very important and we take into account all these opinions to improve our service year after year. We are sorry that this experience was disappointing but you should know that we have set up express delivery, however our manufacturing times have always been 48 hours (not 48 hours delivery). We hope you are satisfied with your order. We look forward to hearing from you: [email protected]. Good day, Alessio
2
/5
★★☆☆☆
Delivery takes a very long time. I can't review the product yet because I still haven't received it. I got a despatch email a week and half ago but still no delivery
Sarah
Answer from Petit-Fernand
Hi sorry you haven't received your order. You should have received it by now 🙁 I will send you an email. Xia