9.1/10
★★★★★
based on 121343 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
Nothing has come to me
Loredana B.
Loredana B.
Translated review
Answer from Petit-Fernand
Dear, We are very sorry for the problems you have experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
Good morning , unfortunately the goods do not arrive and you do not even have , after sending an email from us requesting information about it .Absolutely leave it alone .
Andrea N.
Andrea N.
Translated review
Answer from Petit-Fernand
Dear, We are very sorry for the problems you have experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
My order has not been delivered yet and it has been two weeks!
Francesca V.
Francesca V.
Translated review
Answer from Petit-Fernand
Dear, We are very sorry for the problems you have experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
Good day, Unfortunately my rating is negative because after 13gg my order has still not arrived and I wrote an email but no one answered me.
Sara D.
Sara D.
Translated review
Answer from Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I received the order after 13 working days.
EmanuelaReviewer icon
Emanuela
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for your feedback, Product fabrication is done in a maximum of 48 hours, which means your order was shipped 2 days after payment. Regarding the delivery time, as reported in the email you received, it is 10 working days. We apologize that you had to wait 3 extra days. Sincerely, Laura
1/5
★☆☆☆☆
I NEVER GOT MY PACKAGE DELIVERED, I'VE BEEN WAITING FOR 23 DAYS
DisorderReviewer icon
Disorder
Translated review
Answer from Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
Unfortunately, I cannot evaluate the product because I have not received it yet, despite having placed the order and paid 20 days ago...
Rossana R.
Rossana R.
Translated review
Answer from Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
My shipment was lost and I still have not received feedback from customer service despite my report. Thank you
Stefania T.
Stefania T.
Translated review
Answer from Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I have not yet received the labels ordered on 05.09.2021 order no. #3000856963
Francesca P.
Francesca P.
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time. Please accept our sincere apologies. Best regards, Laura
1/5
★☆☆☆☆
I placed the order For the label on the first of September Today is September 23 and I still haven't received anything
Raffaelaraffaela C.
Raffaelaraffaela C.
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time. Please accept our sincere apologies. Best regards, Laura
1/5
★☆☆☆☆
Very long delivery time and after 15 days after ordering the goods still did not arrive! I asked for a refund of the full amount and after 1 week after the request no one gave me feedback
Maria C.
Maria C.
Translated review
Answer from Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura