/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
The order never arrived
Alessandra C.
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Answer from
Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time. Please accept our sincere apologies. Best regards, Laura
1/5
★☆☆☆☆
I would have given a better review if I had received the order
Annalisa C.
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Answer from
Petit-Fernand
Dear customer, Thank you for purchasing from us, we are glad you did. We are sorry for the delivery time, and for the unpleasant experience you had with us. Please accept our sincere apologies. Sincerely, Laura
1/5
★☆☆☆☆
Paid is never received NOTHING!!!!!!!!!
Francesca F.
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Answer from
Petit-Fernand
Dear customer, Thank you for purchasing from us, we are glad you did. We are sorry for the delivery time, and for the unpleasant experience you had with us. Please accept our sincere apologies. Sincerely, Laura
1/5
★☆☆☆☆
I placed the order a good 15 days ago nothing has arrived! I feel like I am being taken for a ride!
M C.
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Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
Order placed on 10/09 indicating delivery time in the 3 days (although there is a note deferring any responsibility on timing to the courier). As of 23/09 Order still not received and not responding to either email or via social media chat
Laura B.
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Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
ORDER PLACED ON 03/09 , AS OF TODAY 23/09 THEY STILL HAVE NOT ARRIVED AND I DON'T HAVE AN ANSWER AS TO WHERE THEY ARE
Clementina L.
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Answer from
Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I received the labels with the wrong name, immediately wrote to customer service but after 5 days still no response. Unprofessionalism. I do not recommend it!!!
Guardiani M.
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Answer from
Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I did not receive my order.
Sabrina
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Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I still haven't been able to receive my order placed on August 30. ??
Sabah F.
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Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I'm sorry but it's been 15 days since my order--school has started and I haven't received anything. You should outsource shipments to faster couriers, it doesn't make sense to not have a gg of arrival, not being able to track the order, not having a reference to track the package. I would not place a new order from you again.
Sere
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Answer from
Petit-Fernand
Dear customer, Thank you for purchasing from us, we are glad you did. We are sorry for the delivery time, and for the unpleasant experience you had with us. Please accept our sincere apologies. Sincerely, Laura
1/5
★☆☆☆☆
The labels are nice, but they do not come off easily, they were not cut correctly, especially the Mini labels.
Silvia D.
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Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I have not received my order!
Costanza F.
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Answer from
Petit-Fernand
Dear Customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
Never received. An expenditure of more than 50 euros...
Samira L.
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Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I have not received any package after 20 days after ordering. Very bad
Beatrice
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Answer from
Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura