/10
★★★★★
based on 125756 reviews published
★★★★★
based on 125756 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Nice design, but the iron-on labels come off in the 1st wash, which is a shame.
Sarah Abdellaoui Chesnais
Translated review
Answer from Petit-Fernand
Hello Sarah, We're very sorry to hear about the problem with your labels. I can confirm that they should be perfectly resistant to washing and drying. If this is not the case, it's not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
2
/5
★★☆☆☆
Disappointed. Labels wash off.
Laetitia
Translated review
Answer from Petit-Fernand
Hello Laeticia, I can understand your disappointment and confirm that this is not normal. Could you please email your order number to [email protected], so that I can find a solution. Thank you in advance and sorry again for this inconvenience. Emma
3
/5
★★★☆☆
Textile labels are always great. I bought the labels to put on the pencils and they didn't last (1 week). Disappointed
Christinat
Translated review
Answer from Petit-Fernand
Hello, We're really sorry that there was a problem with your labels. I can confirm that they should hold up perfectly, especially after a week. If this is not the case, this is not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
3
/5
★★★☆☆
The design is cute. It takes 2 weeks to ship it to the UK. Most of the clothing stickers were off after the first wash.
Londonmama
Answer from Petit-Fernand
Hello, thank you for your review. I am glad you like the design 🙂 I am sorry you had to wait so long for delivery, it should not take that long usually. I will send you an email regarding your labels that did not work. Xia
3
/5
★★★☆☆
The quality of the self-adhesive labels seems to have changed. Of my last 2 orders, my latest is more disappointing. I had trouble peeling the labels from the backing and after sticking them on and putting them through the washing machine, I've already found more than a dozen in the drum. I'm sure they're the new ones, as the identification on the label allows me to do so, and I obviously waited more than 24 hours before putting them in the machine. Even more than a week. Nevertheless, I was satisfied with the old order, the delivery and even the bottle stoppers!
Christelle Bedue
Translated review
Answer from Petit-Fernand
Hello Christelle, I can understand your disappointment, this is not normal and should not have happened. Could you please email your order number to [email protected], so that I can find a solution. Thank you in advance and sorry again for this inconvenience. Sophie
2
/5
★★☆☆☆
Still not received the labels. When I have them I will re score. Not a quick service I had expected. Would not have ordered if I had realised they would take this long.
Gillian W.
Answer from Petit-Fernand
Hi, I am sorry you haven't received your order. I will send you an email 🙂 Xia
2
/5
★★☆☆☆
I ordered the iron on clothing labels & the shoe labels for my daughter starting school & when they came the products looked so lovely and applied so nicely that I placed a second order for my son starting nursery. I now regret placing my second order as after a first wash, all the clothing labels are coming away. I followed the application instructions to the letter yet they're still coming away, very disappointed ?? EDIT : After speaking to a very helpful member of the Petit Ferdinand team - all has been resolved and I am very happy with their customer service - excellent!!
Sophie T.
Answer from Petit-Fernand
Good morning Sophie, I hope you have received my email regarding this issue. We are really sorry the labels didn't work for you. Have a good day! Xia
3
/5
★★★☆☆
Its not what i expected , the design is veeeery blur and pale the lettle caractor is just a dot nothing else , just wasted my money and time .
Leila H.
Answer from Petit-Fernand
Good morning I am sorry you are disappointed with your labels. I will send you an email regarding this issue. Xia
2
/5
★★☆☆☆
I have been buying it for years and it has never happened to me, but this year the thermoadhesives have peeled off in the first wash.
Ruth Simarro Clemente
Translated review
Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us some photos of the defective labels to our email [email protected]. Have a nice day, Maialen
2
/5
★★☆☆☆
One page of stickers had the wrong name "purple" I don't remember the last name x so unusable.
Cliente
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for taking the time to write a review. We apologize for the delayed response, I hope in the meantime you have received your labels. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards ?, Alessio
3
/5
★★★☆☆
Some of the stickers were difficult to remove so I lost out on using them. Otherwise super cute when you can get them off.
Huri
Answer from Petit-Fernand
Hi, I am sorry you had difficulties peeling your labels. I will send you an email 🙂 Xia
3
/5
★★★☆☆
I got the labels all very nice, even the free ones, but in the end it was not what was requested. I was convinced they were for fabrics and not for items.
Francesco
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for taking the time to write a review. We are sorry for not being clear enough at the time of ordering. Please accept our deepest apologies. Best regards ?, Alessio
2
/5
★★☆☆☆
The labels are often difficult to peel off, and I no longer found the narrower object size, which was best for pencils.
Giulia G.
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for taking the time to write a review. We are sorry to hear that your order did not meet your expectations. Please accept our sincere apologies. Best regards ?, Alessio
3
/5
★★★☆☆
Brilliant stickers when they finally arrived!
Lei
Answer from Petit-Fernand
Hi sorry you waited a while for your order, I am glad you like them 🙂 Have a good day! Xia
2
/5
★★☆☆☆
Afterwards I found a supplier who sells 5 times as many stickers in the same size and quality for the same price.
Concetta A.
Translated review
Answer from Petit-Fernand
Our price is based on the quality of the product. If you find something cheaper, this does not necessarily mean that we offer a poor service.
3
/5
★★★☆☆
The pressure-sensitive labels were all uncut.
MarÃa Del Mar Mendo
Translated review
Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for that to happen, it must be a defective batch. In order to be able to help you, please send us some photos of the defective labels to our email [email protected]. Have a nice day, Maialen
3
/5
★★★☆☆
He stickers were alot smaller than I had imagined
Becka
Answer from Petit-Fernand
Hi, sorry you are disappointed with the size of the labels. Some others say they are too big haha! The sizes are given on the website when you place your order 🙂 Have a good day! Xia
3
/5
★★★☆☆
The labels are fine, but they give you delivery times that they don't meet and they send you the package without tracking, so they wash their hands of it.
Rebeca Martin
Translated review
Answer from Petit-Fernand
Good morning, Thank you for your message and we apologize for the delay. Unfortunately, during the high season, Correos does not respect the delivery times and that is why we are looking for new partners to make the shipments. We still hope you liked our products. Have a nice day, Maialen
2
/5
★★☆☆☆
I've been ordering object labels for a few years now and I've always been fine with them,but I have to say that the last two times I wasn't satisfied with them I had to add tape to the labels on the markers because they wouldn't stick
Silvia
Translated review
Answer from Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received a new order. If not, please contact us immediately at [email protected]. Best regards, Alessio
3
/5
★★★☆☆
The items are good but this time the delivery took longer and also no promo code sent just before the start of the school year.
Sirine
Translated review
Answer from Petit-Fernand
We apologize for the delay in delivery. Please accept our sincere apologies. Thank you for your understanding. Have a nice day. Alessio
2
/5
★★☆☆☆
I am disappointed with my order for two reasons: - the labels were delivered after the start of the school year, so I had to get a felt-tip pen for the first few days of school. Because of this, the parcel would be lost! - Also, and this is shared by other parents, the labels don't fit. They're hard to get onto clothes, and when you do, they only come off after one wash. The same applies to stickers and iron-on labels. Far be it from me to criticize the brand, perhaps we've just come across labels of lesser quality. Nonetheless, this makes for a rather disappointing experience. The only positive point is that I loved the colors and the writing.
Butterfly
Translated review
Answer from Petit-Fernand
Hello Laïlah We're really sorry that there was a problem with your order. I can confirm that the iron-on labels should hold up perfectly to machine washing and drying. We will do our best to send you new ones. It is essential that your iron is at maximum temperature and that you press firmly when applying (and without moving). I hope these tips and new labels will enable you to use our products to the full. Thank you for your understanding. Have a nice day. Emma
3
/5
★★★☆☆
I am updating the review because the labels have arrived. I am putting 3 stars for lack of communication: I received no notification or documentation that the order had been processed and then shipped. The quality is good.
Anonimo
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for taking the time to write a review. We are sorry you encountered these problems with us. Please accept our sincere apologies. Best regards ?, Alessio
3
/5
★★★☆☆
The name tags were smaller than expected, making it difficult to see the name on first sight . The colours were also duller than advertised.
Rara
Answer from Petit-Fernand
Hi I am sorry you are disappointed with your labels. I think that maybe the darker blues you chose could appear to be not so bright. Maybe next time you would like to choose a lighter colour 🙂 Have a good day! Xia
2
/5
★★☆☆☆
I bought thermoadhesive labels that are practically unusable because they have no hatching to peel them off. The only way to use them would be to cut them out with scissors.
Silvia P.
Translated review
Answer from Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received a new order. If not, please contact us immediately at [email protected]. Best regards, Alessio
2
/5
★★☆☆☆
I was a little disappointed to find that I had been sent the wrong labels - rather than sticker labels - iron on labels. I have used them before so I know it can be good. Just a shame that this time they got the wrong type.
Beth H.
Answer from Petit-Fernand
Hi Beth, I have checked your order and you had ordered iron on labels. Sorry you made this mistake when ordering. If you would like to order some stick on labels here is the link https://www.petit-fernand.co.uk/adhesive-clothing-labels Have a good day! Xia
3
/5
★★★☆☆
Unfortunately, delivery took a long time and the first adhesives have already come off again.
Sabrina H.
Translated review
Answer from Petit-Fernand
We apologize for the long delivery time of Deutsche Post AG. If you have any problem with our product, we can replace or refund them at our expense!
2
/5
★★☆☆☆
I still haven't received my labels... I think its poor that you ask me this before I have even received my products...
Victoria O.
Answer from Petit-Fernand
Hi Victoria, I have sent you an email regarding your order 🙂 Xia
2
/5
★★☆☆☆
2 years ago I ordered these labels. A booklet with many stickers for both objects and for clothing and footwear, which I loved but this time I have to say that I have been disappointed because the quality is not the same very plastic and fragile. I doubt that I will order them again.
Monika Razinskaite
Translated review
Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us an email with some pictures of the defective labels to our email address [email protected]. Have a nice day, Maialen
2
/5
★★☆☆☆
After 10 days since I placed my order I do not have it! I claim via mail that is what happened, and they respond to me the next two days, they tell me that my order will be made again without costs. After another two days I get a new message that my order is ready and that it will arrive in 2 to 10 days... I have already wasted time and money buying a similar product elsewhere... and I don't want the product I bought from Petit-Fernand!
Aida Niso
Translated review
Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the shipping agency. I confirm that your order was resent free of charge according to your request. Please, if you still have not received it considering the dates, we kindly ask you to contact us at [email protected] ! Have a nice day, Maialen
2
/5
★★☆☆☆
It's a pity that some of the labels come off over time, but I'm not sure how well they'll hold up.
Pauline Moraux
Translated review
Answer from Petit-Fernand
Hello Pauline We're sorry to hear that your labels are coming off. This is not normal. I can confirm that iron-on labels should hold up perfectly to machine washing and drying. It's essential that your iron is at maximum temperature and that you press firmly when applying (and without moving). You can apply these tips to labels that are already stuck on. I hope these tips will help you make the most of our products. Thank you for your understanding. Have a nice day. Emma