/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Always loved p-f and bought my children's school name tags here, but the last 2 lots ordered were unusable because the sticker hadn't been cut properly so was impossible to remove from the page in the book, and when I could I took loads of additional parts with it! Not tried this next order yet, so will see if I will be ordering from them in the future if finding somewhere new
..
Gls81
Answer from
Petit-Fernand
Good afternoon, I am sorry that you have received faulty labels. I really hope the next labels you receive will be better 🙂 I will send you an email to find a solution regarding your previous labels that did not work. Xia
2/5
★★☆☆☆
I can barely read the labels the font is tiny and needs to be in bold. We won't be using these again.
Anne
Answer from
Petit-Fernand
Good afternoon Anne, I am sorry you are unhappy with the labels. There are different font options. Perhaps another time you could select a bolder font. Have a good day 🙂 Xia
2/5
★★☆☆☆
Clothing stickers seem okay but the item stickers wont stick unsure if there q faulty batch or not, but probably unlikely to return and purchase again.
Mrs W.
Answer from
Petit-Fernand
Good afternoon I am sorry to hear you have had problems with your labels. I will send you an email to find a solution. Xia
2/5
★★☆☆☆
Can't really rate as I haven't yet received these
Helen M.
Answer from
Petit-Fernand
Good morning, I am sorry you haven't received your order. I have sent you an email to find a solution 🙂 Xia
3/5
★★★☆☆
The labels are nice and made well,hope they last!I am sorry that in the order I was not sent the paper for the self-adhesive ones as specified.Error or forgetfulness?
Laura
Translated review
Answer from
Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? We hope you enjoy our products and hope to see you again soon! ?? Alessio
3/5
★★★☆☆
The website says delivery is within 48 hours, unfortunately my order took 3 weeks to be delivered.
Nikolett V.
Translated review
Answer from
Petit-Fernand
Hello Mrs. Veres, Our goods are produced in Bordeaux within 48 hours and are sorted and packed by hand. We then hand over the labels to the post office. ?? Delivery usually takes 2-8 working days, as the goods come from France. This information can also be found on our website. We hope the products meet your expectations and that your children enjoy them ?? ?? With kind regards from France, Maïté from the Esistmeins team
3/5
★★★☆☆
The labels are beautiful. However, the delivery time is very long. I recommend ordering well in advance.
Elisa
Translated review
Answer from
Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? We hope you enjoy our products and hope to see you again soon! ?? Alessio
3/5
★★★☆☆
Labels look great but extremely difficult to peel off so haven't been able to use them
Laura
Answer from
Petit-Fernand
Hi Laura, I am sorry that the labels are not peeling properly for you. This is not what should happen. I will send you a message to find a solution 🙂 Xia
2/5
★★☆☆☆
Came off after washing and transferred to other items of clothing. I am disappointed with the product.
Jenny
Translated review
Answer from
Petit-Fernand
Hello Jenny, Thank you for your message. We are sorry to hear that our labels are causing you problems. We will be happy to come back to you with a customized solution - I have just sent you an email. Kind regards from France, Maïté from the Esistmeins team
3/5
★★★☆☆
The products delivered are as described. Unfortunately, we had a delivery time of 3 weeks.
Yvonne D.
Translated review
Answer from
Petit-Fernand
Hello Mrs. Dietz-Hussein, Our goods are produced in Bordeaux within 48 hours and sorted and packed by hand. We then hand over the labels to the post office. ?? Delivery usually takes 2-8 working days, as the goods come from France, so the delivery time is the decisive factor - especially in the summer months. We hope you are nevertheless satisfied with your labels and that your children will also enjoy them ? With kind regards from France, Maïté from the Esistmeins team
3/5
★★★☆☆
My comment refers only to the water bottle. Personally for the cost incurred I imagined a product of higher quality. Specifically the outside of the bottle where basically there is the design there are streaks as if the same was not applied accurately. I washed the bottle by hand with dish soap and water but they did not go away. maybe I should have used a (non abrasive)sponge with more pressure, but I am afraid of damaging the design. I also thought it was a bit more capacious, but on the website the dimensions are stated.
Fiammetta G.
Translated review
Answer from
Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? I sent you an email to find a solution ! We are waiting for your feedback, to taken ! ?? Alessio
2/5
★★☆☆☆
Slow customer service and unresolved problem.
Desiree D.
Translated review
Answer from
Petit-Fernand
Dear Geanina, Thank you for your message. I am sorry you were not fully satisfied with our customer service. I remain available and wish you a good day! Alessio
3/5
★★★☆☆
There were problems with the payment for the first order, it didn't go any further. I repeated the process and unintentionally ordered twice. Unfortunately, I only noticed this after my vacation. In my opinion, someone could have noticed this and they could have asked if this is what they wanted when they receive two completely identical orders #customer service. The name doesn't exist again. Tough luck. The products are still beautiful. Hopefully they will last.
Doro F.
Translated review
Answer from
Petit-Fernand
Dear Mrs. Feitenhansi, We apologize for the inconvenience of the payment. We receive too many orders every day to be able to check them individually. In the event of a duplicate order, you will receive two different e-mails with order numbers - this will allow you to notice the error and contact us. We will then be happy to cancel the duplicate order. With kind regards from France, Maïté from the Esistmeins team