/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I order on 1st of September, I wait until today , But I didn't get my product ? My order number is 5000856327
Mingchin S.
Translated review
Answer from
Petit-Fernand
Sorry your first order got lost in the transit. We are glad to see your email saying that you received the second one!
1/5
★☆☆☆☆
Nice labels but very long shipping time
Francesca B.
Translated review
Answer from
Petit-Fernand
Dear customer, Thank you for purchasing from us, we are glad you did. We are sorry for the delivery time, and for the unpleasant experience you had with us. Please accept our sincere apologies. Sincerely, Laura
1/5
★☆☆☆☆
Order placed Sept 2 for preschool layette and package never received. Although they offered to reprint the labels (after 10 days from the estimated delivery date!) there was no refund. my rating is negative.
Domenica P.
Translated review
Answer from
Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
Order taken on September 8... to date, September 21 all is silent.... Waiting...
Sere
Translated review
Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
Order never arrived Sucks
Eleonora C.
Translated review
Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
The package never arrived
Sara
Translated review
Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I never received my order
Ludovica D.
Translated review
Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
Too expensive for the number of labels
Elisabetta B.
Translated review
Answer from
Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, please stay connected on our social pages so you don't miss promotions. Best regards, Alessio
1/5
★☆☆☆☆
Placed order on August 30 to date nothing has arrived.
Emanuele D.
Translated review
Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
Very poor service !!! On August 30 I placed the order until today we have not received anything ! Thank you but I don't need this kind of service !!!!
Alina P.
Translated review
Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
After 21 days my order has still not arrived Despite several reminders I am sorry because I have always ordered a lot.
Elisa M.
Translated review
Answer from
Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I purchased the thermoadhesive labels in late August and have yet to receive them. I can't give feedback on the quality of the product, but I can definitely say that the advertising they do about arriving within 24/48 hours of purchase is misleading. I am very disappointed!
Simona C.
Translated review
Answer from
Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time, but I would like to point out to you that the fabrfication of products is done in a maximum of 48 hours, which means that your order was shipped 2 days after payment. As for the delivery time, as reported in the email you received, it is 10 working days. Please accept our sincere apologies for this misunderstanding. Sincerely, Laura
1/5
★☆☆☆☆
After 2 weeks still no labels....school has already started ....overall they asked me 2 euros more for customs fees ....
Claudia D.
Translated review
Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
After 14 days I still haven't received the package
Valeria C.
Translated review
Answer from
Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
I am still waiting for the labels after more than 10 days.
Margherita B.
Translated review
Answer from
Petit-Fernand
Dear Customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1/5
★☆☆☆☆
Order placed on 30.08. As of 21.09, the labels have not yet arrived. I have not received responses to emails forwarded to request information
Manu
Translated review
Answer from
Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura