/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
I have been using this company s for years but the quality every year is getting worst . It is a shame as they used to be really good . Hopefully they will use this feedback for rethinking their process and go back to what it used to be.
Barbara M.
Answer from
Petit-Fernand
Good morning Barbara, we are really sorry you are not happy with the quality. We are trying to progress with the quality of our products and it's helpful to have customers that share any problems they encounter with the order they receive. We will send you an email to find a solution to your dissatisfaction. Have a good day 🙂 Xia
3/5
★★★☆☆
Beautiful stickers, child was happy. Unfortunately, most of the stickers came off immediately after the first wash. Too bad
Xxx
Translated review
Answer from
Petit-Fernand
Hello, Thank you for sharing your experience with us. We are sorry to hear that our labels are causing you problems. I will send you an email below so that we can find a solution that will satisfy you. With kind regards from France, Maïté from Esistmeins
3/5
★★★☆☆
Is ok. Delivery only came after 3 weeks .
J.
Translated review
Answer from
Petit-Fernand
Hello, thank you for your message. We are sorry that you had to wait longer for your order. Our goods are produced in Bordeaux within 48 hours and are sorted and packed by hand. We then hand over the labels to the post office. ?? Delivery usually takes 2-8 working days, as the goods come from France, so the delivery time is the decisive factor - we continue to make every effort to ensure that orders arrive on time. Have a nice day ? With kind regards from Bordeaux, Maïté from the Esistmeins team
3/5
★★★☆☆
Nice stickers, great designs. Something for everyone, I think. Unfortunately too wide for most manufacturer/care instructions labels - had to cut off most of them. Also too much space between mascot and text/name. When ironed on, the material didn't hold up either, although used as described. The last letters are now blurred. On a second look (I ordered a bit hastily without comparing), other suppliers have cheaper prices and also less space between the name and text. Ultimately, you need fewer names and surnames. A more flexible combination of individual label types would be better, e.g. iron-on labels with one line of text, very small stickers with only one line of name and nothing else. This way the large package was predefined. The individual options are not immediately apparent. Nevertheless, nice labels
Anna K.
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Answer from
Petit-Fernand
Hello Ms. Koroleva, Thank you for taking the time to share your experience with us. Please make sure you apply the labels according to the instructions (only iron-on labels, always place baking paper in between). Then everything should go well ? You can also order the labels in sets of 10 and choose only the labels and sizes you need. If you have any further questions, please contact customer service. With kind regards from France, Maïté from Esistmeins
3/5
★★★☆☆
I have already ordered several times. Sometimes the stickers are not punched out well, so you have too much foil on the sticker. Sometimes the whole top foil comes off when washing. The labels generally come off very quickly after washing, depending on the surface. The shoe stickers hold up really well. The motifs are great, the size of the stickers is ideal, more characters for longer names would be good. The iron-on labels hold very well, but no longer look nice after ironing on.
Katharina H.
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Answer from
Petit-Fernand
Hello, thank you for taking the time to share your experience with us. Normally the labels should not come off. I am writing you an email below so that we can get in touch to find a solution together. Your satisfaction is important to us? With kind regards from Bordeaux, Maïté from the Esistmeins team
3/5
★★★☆☆
Labels come off badly.
Julia S.
Translated review
Answer from
Petit-Fernand
Hello Ms. Schmitt, Thank you for sharing your experience with us. We are sorry to hear that you are having problems with our labels. We in customer service will be happy to take care of your case. I have just sent you an email so that we can get in touch. Until then, have a pleasant day. Yours sincerely, Maïté from Customer Service
3/5
★★★☆☆
Bittersweet feelings about Petit Fernand products. The thermal adhesive clothing labels on some fabrics hold up, on others they don't (synthetics in particular), both upon use and washing. The same goes for the adhesive ones, both for clothes and for objects: my 2 1/2-year-old regularly manages to peel them all off, much to his amusement and my deep frustration. In contrast, the bottles are adult-proof as well: I struggle myself to open both the original black cap and the replacement colored cap, because the interlocking is so hard, and closing them is equally exhausting. Also, it should be specified on the product page that there is an additional difficulty under the cap: the valve must be turned clockwise to open, counterclockwise to close, making it even more unsuitable for kindergarten children. Otherwise, nothing to complain about: colors and designs galore and for all tastes, the possibility of almost total customization, ease of use of the site and speedy delivery of orders make the shopping experience pleasant and fun.
Gwineth
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Answer from
Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? I sent you an email to find a solution ! We are waiting for your feedback, to taken ! ??
2/5
★★☆☆☆
I ordered these previously and was happy with the product. and that is why put in a new order for clothes and pack lunch box/ bottles labels. Disappointed this time. The shape and size of the labels is different and they don't fit so well to the clothes.
Disgruntled
Answer from
Petit-Fernand
Hello, thank you for your message. We are sorry to hear you are not satisfied this time with your order. We will send you a private message to find a solution. Have a nice day 🙂 Xia
3/5
★★★☆☆
I bought them for my son for his first day at school! I have now put a name on them everywhere and I noticed that there are unfortunately not enough sticky notes with whole names! There is another boy in his class with the same first name. Otherwise I am very satisfied!
Annemarie
Translated review
Answer from
Petit-Fernand
Hello, thank you for your feedback. You are welcome to increase the number of labels on our website - we always send them in cards of 10 for 3 ? Have a nice day. With kind regards from Bordeaux, Maïté from Esistmeins