/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
This time I am not fully satisfied. Several weeks later I have yet to receive the materials I ordered. I am very sorry because the other times you were always very punctual.
Francesca
Translated review
Answer from
Petit-Fernand
Good morning, we apologize for the delay in delivery ?? We try to ship and send orders as soon as possible but delivery can sometimes be a little slow during the summer. I sent you an email to confirm the shipping address ?? Have a good day ?
3/5
★★★☆☆
Don't stay stuck. Not impressed
Kerrie
Answer from
Petit-Fernand
Hello Kerrie, thank you for your message. We are sorry to hear that you have had a problem with the product. We will send you an e-mail to find a solution. Have a nice day 🙂 Xia from Petit Fernand
3/5
★★★☆☆
All good but the labels for pens and pencils are too big.
Anonimo
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Answer from
Petit-Fernand
Good morning, for pens and pencils we recommended the mini labels. Can your labels be used to put on notebooks ? See you soon ! ??
2/5
★★☆☆☆
I placed an order and the next day there was a good discount.... the site is supposed to report proximity with promotions. It has been 2 weeks since the order and I still have not received the package. During the purchase transaction via paypal also, I did not receive confirmation of the purchase nor a verification email and had to contact the store directly. The labels are beautiful but the disservice is honestly too much!
Martina F.
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Answer from
Petit-Fernand
Good morning, we apologize for the delay in delivery ?? We try to ship and send orders as soon as possible but delivery can sometimes be a little slow during the summer. I sent you an email to confirm the shipping address ?? Have a good day ?
2/5
★★☆☆☆
Took a very long time to arrive. If I had of known this I would of ordered from elsewhere.
St
Answer from
Petit-Fernand
Good morning, Thank you for your message. We are very sorry to hear that your order has took long time to arrived. We are trying to reduce dispatching time between France and United Kingdom as maximum. I wish you a lovely day, Sarah
3/5
★★★☆☆
Nothing to say about the product, too long delivery time
Annalisa F.
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Answer from
Petit-Fernand
Good morning, we apologize for the delay in delivery ?? We try to ship and send orders as soon as possible but delivery can sometimes be a little slow during the summer. I hope you enjoyed the items ?? Have a good day ?
3/5
★★★☆☆
Very long delivery time and unfortunately I don't like the labels very much. The textile labels are quite hard and are not nice to touch on the clothes. Other labels (other brands) are more flexible and nicer to the touch. So labels are ok but not so great ...
Sonia K.
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Answer from
Petit-Fernand
Hello, Thank you for sharing your experience with us. It is important to us to constantly improve our quality, which is why I am happy to pass on your comments to our production department. I wish you a pleasant day. With kind regards from Bordeaux, Maïté from Esistmeins
2/5
★★☆☆☆
Goods super it was promised that the goods are there super fast took 2 weeks as compensation got 25% discount for my 2 order what I do not need because I will not order again
Kübran E.
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Answer from
Petit-Fernand
Hello Ms. Erdemirli, Thank you for your message. We are sorry that you obviously had to wait longer for your order. Despite the increase in orders this month, we are trying to ship everything on time. We are happy to offer you a discount as compensation. We wish you a nice day. Yours sincerely, Maïté from Esistmeins
3/5
★★★☆☆
The stickers are easy to iron on and also look very pretty. Unfortunately, all the stickers came off again after washing
Charlotte D.
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Answer from
Petit-Fernand
Hello Ms. Dinkel, Thank you for sharing your experience with us. We are sorry that our labels are causing you problems. We will be happy to help you - I have just sent you an email. Yours sincerely, Maïté from Esistmeins
3/5
★★★☆☆
Motifs are great, but blurry. We have already ordered several times from EsIstMeins. Unfortunately, the quality has deteriorated a little from time to time and the lettering and motifs are blurred. It's a real shame, because we think the design options at EsIstMeins are much better than those of the competition.
A.b.
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Answer from
Petit-Fernand
Hello, thank you for your message. We are sorry that our labels do not meet your expectations. I have just sent you an email so that we can find a solution together. In the meantime, have a nice day. Yours sincerely, Maïté from Esistmeins