/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Sorry to put this negative review. Order placed on September 2 and I still haven't received anything as of September 20.
Mariaeva D.
Translated review
Answer from
Petit-Fernand
Good morning, we hope you have received your order in the meantime. If not, please contact us at [email protected] and we will do our best to come to a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
Unfortunately this year I have to give a star because order that is shipped on September 6 still today September 20 has not been delivered. I consider very bad a delivery service that exceeds 2/3 working days here we are talking about 12 days. Considering that the post office also works on Saturdays for deliveries
Laura P.
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Answer from
Petit-Fernand
Dear Laura, Thank you for taking the time to write a review. I hope in the meantime you have received your order, if not please contact us at [email protected] and we will find the most appropriate solution. Best regards ?, Alessio
1/5
★☆☆☆☆
The package has still not arrived after about 10 days after ordering
Paola Z.
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Answer from
Petit-Fernand
Dear Paola, Thank you for taking the time to write a review. I hope in the meantime you have received your order, if not please contact us at [email protected] and we will find the most appropriate solution. Best regards ?, Alessio
1/5
★☆☆☆☆
I have been ordering for 20 days and nothing has arrived
Lara R.
Translated review
Answer from
Petit-Fernand
Good morning, I hope in the meantime you have received your order. If not, please contact us at [email protected] and we will do our best to reach a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
I never received the order and never a response to my request for help to know where it was
Bl
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Answer from
Petit-Fernand
Dear customer, meanwhile we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
Bad. As of today, 20 days after my order, I still have no word regarding shipping. Tried contacting them 3 times with no response.
Isabella R.
Translated review
Answer from
Petit-Fernand
Good morning, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
1/5
★☆☆☆☆
Order dating back to 7/9 but I still haven't received anything and yet I don't live in Burundi but in Milan. Crazy. School started a while ago. Shameful!!!!!! Never again!!!! Will also follow deletion registration site
Rosa F.
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Answer from
Petit-Fernand
Dear customer, Thank you for taking the time to write a review. We are sorry for the unpleasant experience you had with us. If you have not yet received your order, please feel free to contact us at [email protected] Please accept our sincere apologies. Best Regards ?, Alessio
1/5
★☆☆☆☆
I have not received all the materials. I have asked for clarification and still have not received a response
Chiara V.
Translated review
Answer from
Petit-Fernand
Good morning, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
1/5
★☆☆☆☆
Order placed in late August and never arrived. Untraceable shipping, vague, slow es inaccurate customer service, I still haven't even been able to get a response on my refund request! A real scam!
B.
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Answer from
Petit-Fernand
Dear customer, meanwhile we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
The labels have not arrived
Silvia B.
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Answer from
Petit-Fernand
Good morning, I hope in the meantime you have received your order. If not, please contact us at [email protected] and we will do our best to reach a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
Order placed on September 2 has not yet arrived
Benedetta B.
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Answer from
Petit-Fernand
Dear customer, meanwhile we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
Read so many good reviews so been tempted to order sticky school uniform labels from here. Huge disappointment as after second drying all came off!! Waste of money. Only one plus - design looks super cool for kids.
Sofia G.
Answer from
Petit-Fernand
Hello, sorry the labels didn't work for you I have just send you an email 🙂 Xia
1/5
★☆☆☆☆
I find that with the costs they have the delivery times are exaggerated and the only thing you receive to a complaint is an automated email
Francesca
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Answer from
Petit-Fernand
Dear Francesca, Thank you for taking the time to write a review. I hope in the meantime you have received your order, if not please contact us at [email protected] and we will find the most appropriate solution. Best regards ?, Alessio
1/5
★☆☆☆☆
Lots have fallen off already and my child has only been at school two weeks
Rebecca H.
Answer from
Petit-Fernand
Hi, I am sorry the labels have not worked for you. I have just sent you an email, Xia
1/5
★☆☆☆☆
After placing the order and not receiving it, several times I contacted customer service via email and still waiting for a response and the goods have not arrived
Daniele G.
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Answer from
Petit-Fernand
Dear customer, Thank you for taking the time to write a review. I hope in the meantime you have received your order, if not please contact us at [email protected] and we will find the most appropriate solution. Best regards ?, Alessio
1/5
★☆☆☆☆
I have not received anything yet. You had given me 3/09 as the shipping date, and as of today, 19/09, I still have not received the package.
Claudia D.
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Answer from
Petit-Fernand
Dear Cladia, In the meantime we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
Haven't received item!!
Emily S.
Answer from
Petit-Fernand
Hi I have just sent you an email, sorry you haven't received your order 🙁 Xia
1/5
★☆☆☆☆
I have not received my labels Order No.3000845978 No one responds to me and now they have blocked the Instagram to write on comments. I want at least my money I paid but received nothing
Nelson P.
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Answer from
Petit-Fernand
Good morning, I hope in the meantime you have received your order. If not, please contact us at [email protected] and we will do our best to reach a satisfactory solution. Best regards, Alessio