/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Lately, after 2 washes, the labels peel off. Especially clothing labels.
Rita Herrera Gonzalez
Translated review
Answer from
Petit-Fernand
Good morning Rita, I ask you to accept our sincere apologies, it is not normal for the labels to come off. In order to help you and solve the problem I will send you an email. Have a nice day, Maialen
3/5
★★★☆☆
Shipping took too long. Lg
Cristina M.
Translated review
Answer from
Petit-Fernand
Hello, thank you for sharing your experience with us. After we have produced your goods within 48 hours, we hand over the labels to the post office. ?? Delivery usually takes 2-8 working days, as the goods come from France. But we produce everything by hand???? and with heart ?? on site so that your children can enjoy the beautiful labels ? I hope you like our products. With kind regards, Maïté from customer service
3/5
★★★☆☆
The product is really great, unfortunately I have to say that it really took 2 weeks instead of 48 hours for delivery. But I'm in good spirits and would definitely order from you again! Maybe it will work out with your timeline?
D!
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Answer from
Petit-Fernand
Hello, we are pleased that your goods have arrived and we apologize again for the waiting time. With kind regards from Bordeaux, Maïté from Customer Service
3/5
★★★☆☆
Order stickers and iron labels. There was a mistake and only sent me half my order but were quick to respond to my issue. Am still waiting for my iron labels so that the reason for three stars
Miss E.
Answer from
Petit-Fernand
Good afternoon, Thank you for your comment, I hope you are going to like you labels 🙂 Have a lovely day, Zoe
3/5
★★★☆☆
I have ordered several times and always great. But the last order came with blurry stickers for clothes and the name is not well read. I will still order again.
Vanessa Garcia
Translated review
Answer from
Petit-Fernand
Good morning Vanessa, I ask you to accept our sincere apologies, it is not normal for the labels to be blurred, it must be a defective batch. In order to find a solution I will send you an email. Have a nice day, Maialen
3/5
★★★☆☆
It arrives late, deadlines are not respected, if I had known I would not have bought it.
Maria Esther Martinez
Translated review
Answer from
Petit-Fernand
Good morning Maria, Please accept our sincere apologies for the inconvenience. I will send you an email in order to locate your order so that it can be delivered as soon as possible ! Have a nice day, Maialen
2/5
★★☆☆☆
I used the name tags to stick on textiles. Unfortunately, the stickers come off the cards very, very badly. Furthermore, the foil over the name sticker comes off. Unfortunately, I can only say whether they will last after the camp.
Annette S.
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Answer from
Petit-Fernand
Hello Ms. Schäfer, thank you for your message. We are sorry that our labels are causing you problems. We will be happy to come back to you with a personal solution - I have just sent you an email. Kind regards from Bordeaux, Maïté from Customer Service
2/5
★★☆☆☆
Long waiting time and poor removal of the stickers. With most of them you have to fiddle around for so long that they end up with unsightly spots when they are finally removed. I think this was probably my last order.
Mamivonmo
Translated review
Answer from
Petit-Fernand
Hello, thank you for sharing your experience with us. We are sorry that your labels are obviously difficult to remove - of course this should not be the case! I will contact you by e-mail so that we can find a solution that will satisfy you. In the meantime, have a nice day? With kind regards, Maïté from Esistmeins