/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
The stickers on the clothes come off in the second wash. Following the instructions to the letter, a real disaster.
Susana
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Answer from
Petit-Fernand
Good morning Susana, I ask you to accept our sincere apologies, it is not normal for the labels to come off, it must be a defective batch. In order to help you I will send you an email. Have a nice day, Maialen
3/5
★★★☆☆
The item is fine it's just the time it took to arrive
Peter C.
Answer from
Petit-Fernand
Good afternoon Peter, Thank you for your comment. I am sorry you have experienced delivery delays although we shipped your order on short notice 🙁 Have an excellent evening, Zoe
3/5
★★★☆☆
Stickers are cool in themselves, but not all of them survive wearing and washing, so not all clothing labels stick well enough. But I'm also happy to try other types of stickers.
Ekaterina P.
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Answer from
Petit-Fernand
Hello, we are sorry that you are having problems with our labels. All labels normally adhere equally well - whether for ironing or gluing. I have sent you an e-mail so that I can forward your case to our quality department. In the meantime, have a nice day. Yours sincerely, Maïté from Esistmeins
2/5
★★☆☆☆
I ordered 2 daycare sets and another set about 4 weeks ago and have not yet received any goods. A replacement delivery was supposed to go out last Monday. But I have not received this either and have to wait another 14 days. Very annoying - I have now ordered somewhere else as I urgently need the stickers.
Lisa
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Answer from
Petit-Fernand
Hello Lisa, We are sorry that there are problems with the delivery of your order. I will write you an email immediately so that I can help you and we can find a solution together. Until then, have a nice day, best regards, Maïté from Customer Service
3/5
★★★☆☆
The first few times all ok last year the clothes stickers didn't stick well and in the washing machine they came off Now I'm going to try again with another order
Anonimo
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Answer from
Petit-Fernand
Good morning, we are sorry to hear that you are encountering problems with your order ?? I have sent you an email to find a solution See you soon ??
3/5
★★★☆☆
Unfortunately, the lunch boxes are far too heavy for a child. Regardless of whether it's nursery or elementary school. As a result, they are unfortunately not used as intended.
Nadine
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Answer from
Petit-Fernand
Hello Nadine, thank you for your message. We have a cool pack in our lunch boxes, which keeps the sandwiches nice and fresh in summer. You can also remove it, just like all the other inserts. This makes the lunch box a lot lighter ? If you have any further questions, please do not hesitate to contact our customer service team! Many greetings from Bordeaux, Maïté from Esistmeins
3/5
★★★☆☆
Still not recieved my order?
Julie S.
Answer from
Petit-Fernand
Good afternoon Julie, Thank you for your comment 🙂 As written on the email I sent you, your order should be in your mailbox anytime by now 🙂 Zoe
3/5
★★★☆☆
Shoe tags after a while of use completely erase, you have to try a different material 🙂
Elisabetta
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Answer from
Petit-Fernand
Good morning, thank you for your message. Let's take your suggestion into consideration, try to improve ourselves more and more ?
3/5
★★★☆☆
Nice water bottle, good finish, unfortunately the straw is inconvenient.
Federica R.
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Answer from
Petit-Fernand
Good morning, thank you for your message and your review ?? We consider all suggestions for improvement ! See you soon ! ??
3/5
★★★☆☆
En general muy correcto. Pero habían algunas pegatinas realmente difíciles de sacar de su base y, por eso, se arrugaron.
P.a.
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Answer from
Petit-Fernand
Thank you for your message Patricia, we are sorry that you had problems with our labels. Our Spanish speaking customer service will be happy to contact you with a customized solution? With kind regards from France, Maïté from Esistmeins
2/5
★★☆☆☆
I put the sticker on the chlothes and after the first washing on 40 degrees they went off ??
Guest
Answer from
Petit-Fernand
Good morning Nadine, Thank you for your comment! 🙂 I am truly sorry to read your labels came off, they are not supposed to 🙁 I am sending you an email right away so that we can sort it out. Have a lovely day, Zoe
3/5
★★★☆☆
The labels for the items satisfied me, but the labels for the clothes came off in the first wash.
Francesca
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Answer from
Petit-Fernand
Good morning, thank you for the message ? We are sorry to hear that you are not satisfied ? I sent you an email to find a solution !
3/5
★★★☆☆
The labels are very nice and the prices great, but too often they come off by washing the clothes after very few washes
Elisa
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Answer from
Petit-Fernand
Good morning Elisa and thank you for taking the time to review ?? I have sent you an email for more information ! See you soon ??
2/5
★★☆☆☆
The labels are very nice, but the quality is not what it used to be. Now the self adhesive clothing labels are very difficult to peel off, you have to scratch a lot to get it and it damages the edge of the label, the liner cuts badly. Too bad because I really liked the product.
Anne Sophie
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Answer from
Petit-Fernand
Dear Anne, Thank you for your message. I am sorry to hear that you had problems with your labels. I have sent you an email to see what might have happened. Have a nice evening! Montse.