/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I ordered the labels on 01/09 to date I have not received the product . A few days ago contacted customer service and am still waiting for a response.
Consuelo F.
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Answer from
Petit-Fernand
Good morning, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
1/5
★☆☆☆☆
Delivery time too long.It said they would arrive in three GG but it took 15 .
Donatella D.
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Answer from
Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time Please accept our sincere apologies. Best regards ?, Alessio
1/5
★☆☆☆☆
I ordered the labels on x end of August, on the 30th they shipped and as of today September 18, they still have not arrived, on Monday my son starts kindergarten and I have not been able to label anything!!!! Day September 14, customer service, after my complaint about non-delivery, tells me that they will send the labels back to print and resend! I hope they arrive soon, but more importantly they will arrive!!!! Very disappointed .
Emanuela ^.
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Answer from
Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time Please accept our sincere apologies. Best regards ?, Alessio
1/5
★☆☆☆☆
I don't receive the package, customer service the only response they give me is that it turns out delivered. They choose the carrier for delivery and no signature is required for delivery. It is my problem, though, and they do not respond to it
Eleonora G.
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Answer from
Petit-Fernand
Dear customer, Thank you for taking the time to write a review. I hope in the meantime you have received your order, if not please contact us at [email protected] and we will find the most appropriate solution. Best regards ?, Alessio
1/5
★☆☆☆☆
I paid for the order in August and never received it....don't judge the quality because I haven't seen anything I ordered.
Angela L.
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Answer from
Petit-Fernand
Dear Angela, In the meantime we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
I still have not received my order..I am waiting to be able to give an opinion..I can only say that it is a long wait ...
Lucia F.
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Answer from
Petit-Fernand
Good morning, I hope in the meantime you have received your order. If not, please contact us at [email protected] and we will do our best to reach a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
Shameful. From August 18 that I ordered the labels, to today September 18 still nothing has arrived. Payment in advance, order is not traceable. say 2/3 business days and then at the time of purchase 10 days due to no fault of yours. Non-existent customer service? Always answered by a computer! You people are disgraceful! Scamming People like this. Shame on you!
Arianna
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Answer from
Petit-Fernand
Dear customer, Thank you for taking the time to write a review. I hope in the meantime you have received your order, if not, please contact us at [email protected] and we will find the most appropriate solution. Best regards ?, Alessio
1/5
★☆☆☆☆
Unfortunately, I was delivered a water bottle with the wrong printed name. I have sent two emails and have not heard back. I also tried to contact them by phone but to no avail.
Dajana C.
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Answer from
Petit-Fernand
Dear customer, Thank you for taking the time to write a review. I hope in the meantime you have received your order, if not please contact us at [email protected] and we will find the most appropriate solution. Best regards ?, Alessio
1/5
★☆☆☆☆
The labels ordered AND PAID for never arrived. You have no customer service and no one responds to emails. You really deserve insulting comments.
Francesca P.
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Answer from
Petit-Fernand
Dear Francesca, In the meantime we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
Very bad . Ordered labels twice and after a month they never arrived . They keep sending me the usual apology message ,but the order is missing .
Annarosa M.
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Answer from
Petit-Fernand
Dear customer, Thank you for taking the time to write a review. I hope in the meantime you have received your order, if not please contact us at [email protected] and we will find the most appropriate solution. Best regards ?, Alessio
1/5
★☆☆☆☆
At the moment it hasn't arrived yet and it's been 16 days since I ordered, it's been 3 years since I've ordered labels and it had never happened hopefully they will arrive since school has already started
Silvia B.
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Answer from
Petit-Fernand
Good morning, I hope in the meantime you have received your order. If not, please contact us at [email protected] and we will do our best to come to a satisfactory solution. Best regards, Alessio