/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
The cases are beautiful and can be easily customized, but to put a downside I would say that both the case and the shipping costs are a bit expensive.
Antonio
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Answer from
Petit-Fernand
Hello Antonio, Thank you very much for your message and for choosing Petit-Fernand. Indeed, we are a small family business that gives priority to the quality of our products and shipping to different countries 🙂 Good afternoon, Montse.
3/5
★★★☆☆
The stickers of the objects immediately peel off and erase the clothing stickers are very good the only thing is that it is a bit expensive and they never make discounts compared to other clothing label stores.
Naiara Reyes Gallego
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Answer from
Petit-Fernand
Dear Naiara, Thank you for your message. I am sorry to hear that your labels have come off. I have sent you an email to see what could have happened. We do have promotions that we post frequently on our social networks 🙂 Have a nice afternoon! Montse.
3/5
★★★☆☆
Signs are nice, but I just had a page with a completely different name
Michelle B.
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Answer from
Petit-Fernand
Hi Michelle, thank you for sharing your experience with us. We are sorry that there was a mix up with your delivery. Our labels are sorted and packed by hand and it is rare but does happen that our staff make mistakes. I will write you an email immediately so that we can find a solution together. In the meantime, have a nice day. Maïté from customer service
3/5
★★★☆☆
Foil not properly attached to both boxes, comes off after the first use. Labeling therefore unfortunately superfluous, although you need the name for the daycare center
Jennifer L.
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Answer from
Petit-Fernand
Hello Ms. Lange, of course you're absolutely right - that shouldn't happen! Our lunch boxes are hand-stickered, but of course we want the stickers to last so that you can enjoy them for a long time? I will write you an e-mail immediately so that we can find a solution that will satisfy you. With kind regards from France, Maïté from customer service
3/5
★★★☆☆
Cute stickers, nice selection. Unfortunately, you can hardly get the stickers for the clothes off the foil/template and break them when you unwind them.
Ramona
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Answer from
Petit-Fernand
Hello Ramona, we are sorry that our labels are causing you problems. The quality of our products is very important to us and of course this also means that they are easy to remove! I have just sent you an email so that we can solve this problem together. See you soon! Until then, have a nice day? Maïté from customer service
2/5
★★☆☆☆
I did not like the quality, I have peeled off several stickers using the same system as on other occasions and with other labels of other brands. I will not order again
Elena Loureiro
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Answer from
Petit-Fernand
Hi Elena, Thank you for your message. I am sorry to hear that your labels have come off. I have sent you an email to look for a solution. Good afternoon, Montse.
3/5
★★★☆☆
It does not adhere to the textiles after washing as discussed
Melanie
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Answer from
Petit-Fernand
Hi Melanie, thank you for sharing your experience with us. We are sorry that you are having difficulties with our labels. Our customer service will be happy to help you. I have just sent you an email so that we can find a solution to your problem. Have a nice day? Greetings from France, Maïté from Customer Service
3/5
★★★☆☆
My review and devido to this order specifically, I have always bought of petit and had no problems however in this one the order came missing product! I wrote to customer service which you immediately replied to me however to this day I still have not received the part that is missing .. and unfortunately will no longer be needed because I am leaving today is I needed it for the trip . It seems to me lack of attention because the simplest label has not arrived however the water bottle and cute!
Neide
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Answer from
Petit-Fernand
Good morning, we apologize for this production error ?? Indeed it is not normal and we take into consideration your review to improve. See you soon ??
2/5
★★☆☆☆
It's been a little over a month since I placed the order and it still hasn't arrived.... So far all the orders I made super well but this last order still does not appear.
Isaac Mao Salgado
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Answer from
Petit-Fernand
Dear Isaac, Thank you very much for your message. I am sorry that you waited a little while for your order. I have sent you an email with the status of it. Good afternoon, Montse.