/10
★★★★★
based on 125771 reviews published
★★★★★
based on 125771 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
There was a staple on the first 2 labels of each plate. Too bad.
Emilie
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Answer from Petit-Fernand
Hello Emilie, we're sorry about this production error? I've contacted you to get more information about the labels concerned so that we can send them back to you! See you soon? Léa
3
/5
★★★☆☆
The website says delivery is within 48 hours, unfortunately my order took 3 weeks to be delivered.
Nikolett V.
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Answer from Petit-Fernand
Hello Mrs. Veres, Our goods are produced in Bordeaux within 48 hours and are sorted and packed by hand. We then hand over the labels to the post office. ?? Delivery usually takes 2-8 working days, as the goods come from France. This information can also be found on our website. We hope the products meet your expectations and that your children enjoy them ?? ?? With kind regards from France, Maïté from the Esistmeins team
3
/5
★★★☆☆
The labels are beautiful. However, the delivery time is very long. I recommend ordering well in advance.
Elisa
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Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? We hope you enjoy our products and hope to see you again soon! ?? Alessio
3
/5
★★★☆☆
Labels look great but extremely difficult to peel off so haven't been able to use them
Laura
Answer from Petit-Fernand
Hi Laura, I am sorry that the labels are not peeling properly for you. This is not what should happen. I will send you a message to find a solution 🙂 Xia
2
/5
★★☆☆☆
Came off after washing and transferred to other items of clothing. I am disappointed with the product.
Jenny
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Answer from Petit-Fernand
Hello Jenny, Thank you for your message. We are sorry to hear that our labels are causing you problems. We will be happy to come back to you with a customized solution - I have just sent you an email. Kind regards from France, Maïté from the Esistmeins team
3
/5
★★★☆☆
The products delivered are as described. Unfortunately, we had a delivery time of 3 weeks.
Yvonne D.
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Answer from Petit-Fernand
Hello Mrs. Dietz-Hussein, Our goods are produced in Bordeaux within 48 hours and sorted and packed by hand. We then hand over the labels to the post office. ?? Delivery usually takes 2-8 working days, as the goods come from France, so the delivery time is the decisive factor - especially in the summer months. We hope you are nevertheless satisfied with your labels and that your children will also enjoy them ? With kind regards from France, Maïté from the Esistmeins team
3
/5
★★★☆☆
I had placed a first order with a discount code. The order was cancelled without any email from you. I had to place another order but the code was no longer valid, so I was not entitled to the discount. No telephone number to contact you, which is a great pity. I've been taking my labels from you for 3 years, despite the discounts the school gives us for your design. I was disappointed with this experience. Nevertheless, I have nothing to say against your products.
Nathalie
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Answer from Petit-Fernand
Hello Nathalie, we're sorry to hear you've had problems with your order? I have sent you an e-mail to try and find a suitable solution? See you soon! Léa ??
3
/5
★★★☆☆
The labels are fine but it's not what I ordered...
Smets Jennifer
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Answer from Petit-Fernand
Hello Jennifer, thank you for your message! We're sorry to hear that you were not satisfied with your order.... I've sent you an e-mail so that we can get more information and help you as best we can! See you soon, Léa?
3
/5
★★★☆☆
I hesitated for a few days to order a gourd (as a gift!) then I took the plunge; a very good gourd but a bit expensive! I'm disappointed because I received a 15% discount the day after ordering (which I would have used for this order given the price); then 30%, and new bottles were then offered on the site, I would have liked to have the choice too? (perhaps just a warning that other products of the same type would soon be offered on the site); in short, I'm happy with the quality of the products, but a little disappointed with customer loyalty.
Cd
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Answer from Petit-Fernand
Hello there! Thank you for your message? Don't hesitate to follow us on the networks to get all the discounts? See you soon, Léa?
3
/5
★★★☆☆
Delivery a little too long for my taste.....
Vanderhague Joelle
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Answer from Petit-Fernand
Hello Joelle! We're sorry your order has been delayed! We try to deliver as soon as possible, but it's true that delivery can be slightly delayed during the summer? I hope you enjoyed your products all the same! ? See you soon, Léa?
3
/5
★★★☆☆
I've always ordered from this site, which I love, but frankly I'm very disappointed with the personalized bottles. For the price, the visual is poorly done, it's all grainy and the bottle tops broke off in one use. Really disappointed? On the other hand, I would buy other things on the site but I wouldn't recommend it.
Aurelia
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Answer from Petit-Fernand
Hello Aurelia! Thank you for your quality feedback. We're sorry to hear that your gourd was faulty? I've sent you an e-mail to get more information so that you can return the damaged products! Have a nice weekend, Léa?
3
/5
★★★☆☆
Handwriting too small
Lol
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Answer from Petit-Fernand
Hello, we're sorry that the rendering is not satisfactory? The size of the writing depends on the font chosen. Please take a good look at the final rendering in the preview of your order when you personalize it? See you soon, Léa ?
3
/5
★★★☆☆
My comment refers only to the water bottle. Personally for the cost incurred I imagined a product of higher quality. Specifically the outside of the bottle where basically there is the design there are streaks as if the same was not applied accurately. I washed the bottle by hand with dish soap and water but they did not go away. maybe I should have used a (non abrasive)sponge with more pressure, but I am afraid of damaging the design. I also thought it was a bit more capacious, but on the website the dimensions are stated.
Fiammetta G.
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Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? I sent you an email to find a solution ! We are waiting for your feedback, to taken ! ?? Alessio
2
/5
★★☆☆☆
Slow customer service and unresolved problem.
Desiree D.
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Answer from Petit-Fernand
Dear Geanina, Thank you for your message. I am sorry you were not fully satisfied with our customer service. I remain available and wish you a good day! Alessio
3
/5
★★★☆☆
There were problems with the payment for the first order, it didn't go any further. I repeated the process and unintentionally ordered twice. Unfortunately, I only noticed this after my vacation. In my opinion, someone could have noticed this and they could have asked if this is what they wanted when they receive two completely identical orders #customer service. The name doesn't exist again. Tough luck. The products are still beautiful. Hopefully they will last.
Doro F.
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Answer from Petit-Fernand
Dear Mrs. Feitenhansi, We apologize for the inconvenience of the payment. We receive too many orders every day to be able to check them individually. In the event of a duplicate order, you will receive two different e-mails with order numbers - this will allow you to notice the error and contact us. We will then be happy to cancel the duplicate order. With kind regards from France, Maïté from the Esistmeins team
3
/5
★★★☆☆
The labels were better before. This is the second time I've ordered and there's a difference in printing, my son's name is less legible. What's more, the labels used to be printed on transparent, self-adhesive paper, but now they're on paper and it's very hard to peel them off without damaging them. I'm disappointed.
Candice
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Answer from Petit-Fernand
Hello Candice! Thank you for your quality feedback. We're sorry to hear that your labels were badly pre-cut? I've sent you an e-mail to get more information so that you can return the damaged products! Have a nice weekend, Léa?
3
/5
★★★☆☆
Great design and presentation, but unfortunately the textile stickers don't stick well to clothing, they come off again at 40 degrees in the machine
Nicole
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Answer from Petit-Fernand
Hello Nicole, We are sorry to hear that your adhesive labels for clothing are defective. I have just sent you an email so that we can get in touch. With kind regards from France, Maïté from the Esistmeins team
3
/5
★★★☆☆
Very nice label, but badly cut so difficult to peel off the paper.
Clémence
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Answer from Petit-Fernand
Hello Clémence, thank you for your message? We're sorry about this production error, I've sent you an e-mail to get more information so that we can send you your labels again! See you soon? Léa
3
/5
★★★☆☆
I ordered iron-on labels for my little one who is going to nursery school. They are very pretty and were received quickly, but unfortunately some came unstuck, even though the iron was very hot.
Julie Masetto
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Answer from Petit-Fernand
Hello Julie, we're sorry you're having problems with your labels? I've sent you an email to get more information so that we can find a solution for you! ??? See you soon, Léa?
3
/5
★★★☆☆
I've been ordering your labels for several years now. This time I'm a little disappointed with the quality, the labels don't peel off easily from their backing.
Anais
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Answer from Petit-Fernand
Hello Anaïs, we're sorry? I have sent you an email to get more information about this production defect, we will find a solution for you! Léa ??
3
/5
★★★☆☆
The first labels ordered were too large and on the 2nd the writing is too small
Peggy
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Answer from Petit-Fernand
Hello Peggy! We're sorry to hear that your order was not satisfactory? Indeed, the size of the writing depends on the font chosen. As for the size of the labels, for pencils and pens, we recommend mini labels, which are a little thinner? Léa ??
2
/5
★★☆☆☆
The signs have a great design and beautiful colors. Unfortunately, they don't last. After ironing them on, they come off after less than a week. A great pity and so not usable....
Nadine H.
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Answer from Petit-Fernand
Hello Nadine, We are sorry to hear that the labels are peeling off - of course this should not happen! I will write you an email immediately so that we can offer you an appropriate solution. Kind regards from France, Maïté from the Esistmeins team
3
/5
★★★☆☆
Package arrived via post after 9 days, badly packed/ torn open
Jasmin
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Answer from Petit-Fernand
Hello Jasmin, We regret to learn that Deutsche Post did not pay sufficient attention during shipping. We hope that the goods have not been damaged as a result. If it has, please send photos to our customer service so that we can offer you an appropriate solution. We apologize for the inconvenience. With kind regards from France, Maïté from the Esistmeins team
3
/5
★★★☆☆
The labels are difficult to stick on. I had to do it 3 times. Not sure they won't wash off. Disappointed
Amélie
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Answer from Petit-Fernand
Hello Amélie, thank you for your message! We're sorry to hear that you've had problems with the labels? We'll take your comment into account! Please don't hesitate to contact us if you have any problems after washing! Have a nice weekend Léa?
2
/5
★★☆☆☆
Delivery too long
Paulina L.
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Answer from Petit-Fernand
Hello, we are sorry to hear that you are still waiting for your order. Such a long delivery time as in your case is really exceptional. I will write you an email immediately so that we can get in touch and find a solution together. Kind regards from France, Sarah from the Esistmeins team
3
/5
★★★☆☆
Labels don't wash off
Mickaela Assié
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Answer from Petit-Fernand
Hello Mickaela! We're sorry to hear you're having problems with your labels? We've sent you an e-mail to get more information and find you a solution! See you soon! Léa ??
2
/5
★★☆☆☆
Too expensive for something so cheap
Mama
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Answer from Petit-Fernand
Hello, thank you for your message. We are sorry that you find our products too expensive. We are indeed a French company and everything is made in France. Have a nice day, Sarah
3
/5
★★★☆☆
I find that the material used for the gourd and the container is too heavy and therefore not very practical to carry around. Otherwise, I have nothing to say about the decor or the speed of delivery.
Eliane Leyre
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Answer from Petit-Fernand
Hello Eliane, Thank you for your comments, which I'll pass on to the quality department 🙂 A very nice day to you, Zoé
2
/5
★★☆☆☆
Hello, Even though I haven't had a bad experience with C-Mon label, I still haven't received anything and the start of the school year is fast approaching. The order was placed on 02/08 (Brussels address). The nice lady at customer service doesn't seem to be able to do much. It is reported as shipped.
Leïla Wolteche
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Answer from Petit-Fernand
Hello Leïla, Thank you for your comment. Indeed, although we shipped your order within 48 hours, we are dependent on the incompressible delays of postal services 🙁 I hope you will receive your new order quickly! 🙂 Very nice day to you, Zoé
3
/5
★★★☆☆
The text is not well centered in the height, too high or too low. Otherwise I haven't tested it yet to see how resistant it is to washing.
Mwalle
Translated review
Answer from Petit-Fernand
Hello, I'd like to thank you for your comments, which I'll pass on to the quality department 🙂 A very nice day to you, Zoé