/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Some labels came off even before pro-washing.
Cristina
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Answer from
Petit-Fernand
Good morning, this is not normal. i sent you an email to get more information and find a solution. See you soon ??
2/5
★★☆☆☆
Absolutely disappointing. The envelope is described on the site as being 25x30 in size, but it doesn't come to 23x28 with the result that a big notebook doesn't fit! We had ordered a sheet of dinosaur stickers (theme chosen for the whole personalized set for a total expense of over 70 euros) and instead they sent random stickers (totally unwelcome) without even a justification or apology. Sorry, but I don't think I will buy from this site again.
Alessandra
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Answer from
Petit-Fernand
Good morning, we are sorry to hear that you are not satisfied with your order ?? I have sent you an email to find a solution together ?? See you soon ??
2/5
★★☆☆☆
I received the wrong order with the wrong name on it and was very disappointed
Lindsay
Answer from
Petit-Fernand
Dear Lindsay, We are really sorry for this mistake. I confirm you that we have resend your correct order. I hope you will receive it soon! I wish you a lovely day, Sarah
3/5
★★★☆☆
Thermo-adhesive tapes for clothing do not stick, they peel off easily. Self-adhesive stickers work very well, the only thing is that they come in small quantities.
Mari
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Answer from
Petit-Fernand
Dear Mari, I am sorry to hear that your hot melt labels are peeling off. I have sent you an email to find a solution. Good afternoon, Montse.
3/5
★★★☆☆
Nice and comfortable labels although the glue lately holds less than va months ago and they come off more easily
Linda B.
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Answer from
Petit-Fernand
Good morning, thank you for the message. I sent you an email to get more information and find a solution ?
2/5
★★☆☆☆
I placed the order three weeks ago and it still hasn't arrived, nor have I heard anything back.
Laura Artal Dato
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Answer from
Petit-Fernand
Hi Laura, I am sorry that you have not yet received your order. I have sent you an email indicating the status of your order. Have a great day! Montse.
3/5
★★★☆☆
I acquired some custom labels from the NIDO package. The presentation is very good, however I had problems with the thermoadhesive clothing labels (1 Row). At the time of putting them on the clothes they stay stuck, however after a wash they take off and fall off the clothes. This happened on my child's shorts and on a T-shirt. The other labels did not present any problems.
Justo G.
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Answer from
Petit-Fernand
Good morning, we are sorry to hear that you are having problems with your labels. I have sent you an email to find a solution 🙂 Have a nice day ??
3/5
★★★☆☆
Textile stickers no longer hold so well. Half of them come off during washing. Otherwise I'm happy with the rest of the range.
Michaela
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Answer from
Petit-Fernand
Hello Michaela, Thank you for your order and your message. Feedback from our customers is very important to us as we are always working to improve the quality of our products. We will get in touch with you to find a solution to your problem together. Until then, have a nice day 🙂 ! Sarah
2/5
★★☆☆☆
Come off after 1 wash
Lisa
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Answer from
Petit-Fernand
Hello Lisa, Thank you for your order and your message. Feedback from our customers is very important to us as we are always working to improve the quality of our products. We will get in touch with you to find a solution to your problem together. Until then, have a nice day 🙂 ! Sarah
3/5
★★★☆☆
The first labels I ordered were fine. This second time the font size of the label was too small even though the text and motif were the same.
Irene
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Answer from
Petit-Fernand
Hi Irene, Thank you very much for your message and for choosing Petit-Fernand. I have sent you an email so I can see what happened with your tags. Have a very nice day, Montse.
2/5
★★☆☆☆
Unfortunately, my goods have not yet arrived.
Nadine
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Answer from
Petit-Fernand
Hello, we are sorry that you have not yet received your order. This is not normal. We have contacted you to solve this problem 😉 Have a nice day, Sarah
3/5
★★★☆☆
In some garments when I wash it, they come off, I iron it again and it sticks again, but in the first wash many of them have come off. A pity because they are very nice and do not bother the child's body.
Andrea Gambero
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Answer from
Petit-Fernand
Hi Andrea, I am sorry to hear that you have encountered problems with your labels. I have sent you an email to bring you a solution to your problem. Have a nice evening, Montse.
2/5
★★☆☆☆
Unfortunately, the cap on the thermal water bottles is very hard to open...not only for a child...but also for an adult. Too bad given the not-so-small cost...already informed the company on the first purchase, now I have purchased two more and the problem persists...I hope this comment is taken into consdideration.
Lisa
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Answer from
Petit-Fernand
Good morning, we are sorry to hear that you are not satisfied with your cap. I sent you an email for more information so we could find a solution ??
3/5
★★★☆☆
Easy to navigate website, really lovely labels and arrived in good time. Unfortunately, the labels (iron on) just don't last. My daughterës clothes made two washes and then they were gone.
Joanna H.
Answer from
Petit-Fernand
Good morning, Thank you for your message. This is not normal, I've just send you an email in order to know more about this problem! I wish you a lovely day, Sarah