/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
I have ordered other times and very well. But this time the text of the second surname was below and much larger , so the text ( first name and first surname have been in small and the second surname in large ) . I think it would be good to include an example of how the sticker will be before sending it to print . Thank you .
María Ruiz Soler
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Answer from
Petit-Fernand
Dear Maria, I am sorry to hear that you have encountered problems with your labels. I invite you to send us pictures of them to [email protected], to see what could have happened with the printing. Have a nice afternoon, Montse.
2/5
★★☆☆☆
When the iron-on clothes labels arrived I was really pleased with them - they look lovely. I was also happy with the easy method of ironing them on to my daughter's clothes. However, after only a couple of washes (at 30 degrees Celsius), lots of the labels are peeling off the clothes, which is so disappointing.
Cc
Answer from
Petit-Fernand
Dear Charlotte, thank you very much for your order with Petit Fernand UK! We are sorry to hear that you had a problem with your labels and just send you an e-mail to find a solution for you. I wish you a lovely day, Sarah
3/5
★★★☆☆
The sharpness of the engraving is not good and the name is too small.
Jj
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Answer from
Petit-Fernand
Dear customer, I am sorry to hear that you have encountered problems with your labels. I invite you to send us pictures of them to [email protected], to see what could have happened with the printing. Have a nice evening, Montse.
3/5
★★★☆☆
The stickers are very nice. The design is simple. Because the stickers were so beautiful on arrival and I was busy sticking them on my clothes, I ordered more straight away. I had a rude awakening when I washed them. The stickers can't withstand a 40 degree wash. I tried everything. I stuck various labels on the clothes, pressed them down firmly, waited several days before wearing them, etc. In the end, I had to collect the stickers from the washing machine, throw them away and re-stick the clothes when they were dry. What a shame!
Vesna
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Answer from
Petit-Fernand
Hello Vesna, Thank you for your order and your message. Feedback from our customers is very important to us as we are always working to improve the quality of our products. We will get in touch with you to find a solution to your problem together. Until then, have a nice day 🙂 ! Sarah
2/5
★★☆☆☆
The labels look good, but they don't even last through a delicate wash. After the wash cycle, the labels must be removed from the inside of the washing machine. They are not suitable for the consumption indicated in the advertising. 2 stars only because of the color of the labels. What a pity... I won't be ordering from here again.
Antje P.
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Answer from
Petit-Fernand
Hello Antje, Thank you for your order and your message. Feedback from our customers is very important to us as we are always working to improve the quality of our products. We will get in touch with you to find a solution to your problem together. Until then, have a nice day 🙂 ! Sarah
3/5
★★★☆☆
Reception time in Italy more than a week
Alice S.
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Answer from
Petit-Fernand
Good morning, we apologize for the delivery delay. I hope you took advantage of your order ! Have a nice day ?
2/5
★★☆☆☆
The first time I purchased the iron on labels, they were fab and long lasting..then the 2nd time something had changed, they seemed plasticky and almost every one of them peeled off in the first wash. I thought I'd give them another shot just recently and so wish I hadn't, same thing happening once again..labels partially peeling off in the first wash and I followed the instructions to a ëT' - safe to say that's the last time I'll be making an order from Petit Fernand. Such a shame as the designs are lovely but they are not fit for purpose...sort it out Petit Fernand!!
Kimberley
Answer from
Petit-Fernand
Dear Kimberley, We are really sorry to hear that our labels didn't match with your expectations. You can contact us at [email protected] in order to find a solution 😉 I wish you a lovely day, Sarah
3/5
★★★☆☆
Already ordered several times. This time you can't get the stickers off the paper well and have to fiddle around for ages. Hope this is just an exception, otherwise I like to order dirt
Nicole W.
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Answer from
Petit-Fernand
Hello Nicole, Thank you for your order and your message. Feedback from our customers is very important to us as we are always working to improve the quality of our products. We will get in touch with you to find a solution to your problem together. Until then, have a nice day 🙂 ! Sarah
2/5
★★☆☆☆
I didn't get my order, I got someone else's!!
Claire H.
Answer from
Petit-Fernand
Dear Claire, We are really sorry for this mistake. I confirm you that we have resend your correct order. I hope you will receive it soon! I wish you a lovely day, Sarah
3/5
★★★☆☆
Well-made water bottle but with some minor flaws. The cap is very hard to close and a child struggles to do so. The spout is not easy to clean. A pipe cleaner would have been appreciated given the cost of the item. After one week the outside is already marked/scratched. Delivery time is not correct, the water bottle arrives at least 10 days later than when you confirm the order. Update: After about 20 days of use the cap joint broke, it was probably defective. I wrote to customer service and they supported me promptly and said they would replace the part.
Claudia M.
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Answer from
Petit-Fernand
Good morning Thank you for the message ? I hope the solution found will satisfy you ! See you soon ??
3/5
★★★☆☆
The labels are great, as always, but I was very disappointed with the wooden label. For my taste it is too big to put on a children's backpack. Also the color and size of the text in reality does not correspond to what was seen on the screen while I was creating it. To finish, I have to say that I was charged for the shipping costs even though what I bought fulfilled the conditions that the web marked for free shipping. I had to contact them twice to get a refund of the shipping costs.
Marisa Nuñez
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Answer from
Petit-Fernand
Hello Marisa, Thank you very much for your order with Petit Fernand and for your comment! I'm sorry you found this error with the shipping costs. We fixed it now! See you soon with Petit Fernand! ??
3/5
★★★☆☆
The stickers ok The water bottle and beautiful however manco three days if broken the plastic cap to close And the purse always in the canvas just arrived I washed it and it changed color
Marta I.
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Answer from
Petit-Fernand
Good morning, thank you for your review ! I sent you an email to get pictures, so we could inform theTeam quality and find you a solution ?? Have a nice day ?
3/5
★★★☆☆
I have been relying on Petit Fernand for years but in the last order of clothing labels I have had problems. All the labels have peeled off. It's a shame that the quality has decreased so much.
Usuario
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Answer from
Petit-Fernand
Hello Inmaculada, Thank you very much for your faithfulness and your comment ? I contact you by email now so we can find a solution together. I remain available for anything else! Have a nice day, Sarah
3/5
★★★☆☆
I bought these stickers for the second time and they stuck properly. But it was very difficult to stick. Otherwise very nice design ????
Yayako
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Answer from
Petit-Fernand
Hello, thank you for your order and your message. Feedback from our customers is very important to us as we are always working to improve the quality of our products. Until then, have a nice day 🙂 ! Sarah
3/5
★★★☆☆
They came right away, however, they come right off in the first wash, and some I even had trouble getting them to stick.
Eleonora
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Answer from
Petit-Fernand
Good morning, thank you for the message ! We are sorry to hear that you have problem with the labels ? I have contacted you for more information so we can find a solution ! See you soon !