9.9/10
★★★★★
based on 1358 reviews published

Latest customer reviews

5/5
★★★★★
2nd order from PlantandStories. Received quickly, parcel well protected, careful shipment. I recommend
Marion J.
Marion J.
purchased on 10/08/2023 
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5/5
★★★★★
Top!
Laura K.
Laura K.
purchased on 15/08/2023 
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5/5
★★★★★
After some hesitation, I ordered and was very satisfied.
Franck W.
Franck W.
purchased on 12/08/2023 
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5/5
★★★★★
Perfect, the transparent jars are really great!
Thibaut C.
Thibaut C.
purchased on 17/08/2023 
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5/5
★★★★★
Package arrived quickly and in good condition. I recommend it.
Léa K.
Léa K.
purchased on 23/08/2023 
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5/5
★★★★★
Delighted with my purchase from Plant and Stories! The plants arrived in impeccable condition, in lovely packaging and transparent pots to keep an eye on the roots! For baby plants, they arrived with enough leaves and/or roots to ensure their survival. I recommend 👍
Sabine R.
Sabine R.
purchased on 01/08/2023 
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5/5
★★★★★
Fast delivery, plants in good condition
Puthy H.
Puthy H.
purchased on 01/08/2023 
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5/5
★★★★★
Very fast I recommend this site
Carine C.
Carine C.
purchased on 01/08/2023 
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5/5
★★★★★
Great! The parcel arrived quickly and the packaging was impeccable. The plants are beautiful too! Thank you so much!
Gaëlle L.
Gaëlle L.
purchased on 01/08/2023 
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5/5
★★★★★
Very fast shipping and very careful packaging. The plants are beautiful..... 100% recommended
Murielle P.
Murielle P.
purchased on 01/08/2023 
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5/5
★★★★★
Plant that arrives with great care, perfect
Marion A.
Marion A.
purchased on 01/08/2023 
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5/5
★★★★★
Super plant and accessories Very responsive after-sales service I recommend this e-shop
Muriel R.
Muriel R.
purchased on 30/07/2023 
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5/5
★★★★★
Great team! 😊
Marie L.
Marie L.
purchased on 30/07/2023 
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5/5
★★★★★
Quality products, a dedicated team and listening, thank you again!
Bouchaud Architectes C.
Bouchaud Architectes C.
purchased on 31/07/2023 
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5/5
★★★★★
Shipped to Belgium, much to my delight! Thank you Laura! Always on top 👌 I recommend with my eyes closed 🫶
Sixtine D.
Sixtine D.
purchased on 30/07/2023 
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5/5
★★★★★
Very satisfied with my first order. I'll be recommending it soon.
Kristel A.
Kristel A.
purchased on 30/07/2023 
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5/5
★★★★★
I am always satisfied with my orders.
Karine G.
Karine G.
purchased on 30/07/2023 
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5/5
★★★★★
Perfect order as usual! 🤩
Manon V.
Manon V.
purchased on 26/07/2023 
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5/5
★★★★★
Absolutely perfect! Fast shipping, compliant products, I'm very happy, I'll be back.
Lorine D.
Lorine D.
purchased on 27/07/2023 
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5/5
★★★★★
Picked up on time after an appointment at the Dugommier metro station. My items were well packaged and the sphagnum moss looked fresh. ALL CLEAR.
Aurore P.
Aurore P.
purchased on 24/07/2023 
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5/5
★★★★★
Nothing to say. 2nd time I've ordered and the plants are well packed and perfect.
Jennifer S.
Jennifer S.
purchased on 24/07/2023 
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5/5
★★★★★
Perfect
Alain Z.
Alain Z.
purchased on 21/07/2023 
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4/5
★★★★☆
The ordering experience was very pleasant. The parcel was perfectly packed, no breakages, it was perfect. I just wish I had access to all the sizes of transparent jars, which is not the case for an online order. I still recommend it.
Marie E.
Marie E.
purchased on 21/07/2023 
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5/5
★★★★★
Very pretty cutting already well fleshed out with a small shoot that appears in 1 week Nice quality potting tray
Marie-laure L.
Marie-laure L.
purchased on 17/07/2023 
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3/5
★★★☆☆
Hello. The packaging containing the pon was of poor quality and tore. The 2 packages. When I took the 1st one out of the package, everything spilled onto the floor. The 2nd also tore but I was able to anticipate the catastrophe.
Elena D.
Elena D.
purchased on 18/07/2023 
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Answer from Plant and Stories
Hello Elena,

First of all, we'd like to thank you for taking the time to leave a review of your experience.

We're sorry to hear that your bags of Lechuza Pon ripped during the shipment of your order. We understand how inconvenient this can be, and please accept our apologies for the inconvenience.

We'll be in touch by e-mail to offer you a discount code valid indefinitely on the Plant and Stories online store.

Your feedback is essential to help us identify areas for improvement in our service.

We will take your comments on the packaging of the Pon bags seriously, and will strive to optimize our packaging to avoid similar incidents in the future.

Customer satisfaction is our top priority, and we do our utmost to provide an impeccable shopping experience. Your trust in our store is precious, and we want to ensure that every order is delivered in perfect condition.

Thank you again for your constructive feedback, and we look forward to serving you again soon. If you need anything or have any other suggestions to share, please don't hesitate to contact us directly.

Best regards,
The Plant and Stories team
5/5
★★★★★
I am very satisfied with my order! I received the parcel quickly and my items were packaged with care. The plant was in perfect condition, placed in a very sturdy plastic box.
Julie H.
Julie H.
purchased on 17/07/2023 
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5/5
★★★★★
No sooner had the order been confirmed than it was received! Very fast delivery, as described. Very good prices. I highly recommend this site.
Eric V.
Eric V.
purchased on 20/07/2023 
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5/5
★★★★★
Fast and well packed. cuttings arrived in very good condition
Clémence M.
Clémence M.
purchased on 18/07/2023 
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5/5
★★★★★
Everything was perfect
Jose M.
Jose M.
purchased on 13/07/2023 
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5/5
★★★★★
Thank you for this fast and careful delivery, I recommend it!
Marie T.
Marie T.
purchased on 13/07/2023 
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