/10
★★★★★
based on 1358 reviews published
★★★★★
based on 1358 reviews published
Latest customer reviews
5/5
★★★★★
Perfect 👍
Véronique S.
purchased on 08/05/2023
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4/5
★★★★☆
Good product and very beautiful cutting just a negative point the expenses of delivery are very expensive
Mikael G.
purchased on 04/05/2023
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Answer from
Plant and Stories
Hello Mikael,
First of all, we sincerely thank you for choosing our boutique and for taking the time to share your opinion on your purchase.
We're delighted to hear that you're happy with the product you received and the quality of the cutting. Your satisfaction is our priority, and we are delighted that our products meet your expectations.
However, we understand your concern about shipping costs.
We would like to inform you that the current economic situation has been marked by a general increase in transport and raw material costs, which has unfortunately had an impact on our delivery charges.
We understand how frustrating this can be for our customers, and we are aware that this can represent an additional challenge for you.
We would like to assure you that we are doing our best to optimize our costs and offer competitive delivery rates.
However, it is sometimes difficult to resist these economic fluctuations which are beyond our control.
We hope that the situation will improve.
We sincerely appreciate your support for our store, and are grateful for your understanding in this situation.
We would like to remind you that our team is always on hand to assist you and answer any questions you may have.
If you have any specific concerns about delivery charges or need help with anything else, please don't hesitate to contact us directly.
We're here to help in any way we can.
Once again, thank you for your feedback and continued support.
Best regards,
The Plant and Stories team
First of all, we sincerely thank you for choosing our boutique and for taking the time to share your opinion on your purchase.
We're delighted to hear that you're happy with the product you received and the quality of the cutting. Your satisfaction is our priority, and we are delighted that our products meet your expectations.
However, we understand your concern about shipping costs.
We would like to inform you that the current economic situation has been marked by a general increase in transport and raw material costs, which has unfortunately had an impact on our delivery charges.
We understand how frustrating this can be for our customers, and we are aware that this can represent an additional challenge for you.
We would like to assure you that we are doing our best to optimize our costs and offer competitive delivery rates.
However, it is sometimes difficult to resist these economic fluctuations which are beyond our control.
We hope that the situation will improve.
We sincerely appreciate your support for our store, and are grateful for your understanding in this situation.
We would like to remind you that our team is always on hand to assist you and answer any questions you may have.
If you have any specific concerns about delivery charges or need help with anything else, please don't hesitate to contact us directly.
We're here to help in any way we can.
Once again, thank you for your feedback and continued support.
Best regards,
The Plant and Stories team
5/5
★★★★★
Satisfied with my order. Neat packaging.
Manon M.
purchased on 29/04/2023
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4/5
★★★★☆
Received quickly and in good condition. I would recommend...
Nathalie M.
purchased on 02/05/2023
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5/5
★★★★★
I am very satisfied with my order! The packaging was perfect, as were the products!
Laura S.
purchased on 30/04/2023
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5/5
★★★★★
Great order and top customer service! Thank you so much!
Clémence C.
purchased on 30/03/2023
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5/5
★★★★★
DELIGHTED: items ordered (transparent jars and pipette bottle) conform to descriptions, cois sent and received quickly, careful packaging and excellent communication!!!!
Stéphanie P.
purchased on 04/04/2023
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5/5
★★★★★
Everything is perfect. Thank you
Tatiana K.
purchased on 24/04/2023
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5/5
★★★★★
Quality products and extremely friendly staff.
Alice D.
purchased on 23/04/2023
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5/5
★★★★★
Nothing to say! Just perfect!
Pierre B.
purchased on 23/04/2023
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5/5
★★★★★
A top-notch e-shop! I'm never disappointed with my purchases, and click & collect is very easy and pleasant. I can't recommend this site highly enough, as I won't hesitate to return.
Habib N.
purchased on 23/04/2023
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5/5
★★★★★
The plants are in perfect condition! Thank you
Cécile C.
purchased on 23/04/2023
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5/5
★★★★★
Sublime plants and super click & collect 💚❤️
Anaïs B.
purchased on 23/04/2023
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5/5
★★★★★
As ordered. Extremely fast delivery. Good value for money
Nathalie S.
purchased on 19/04/2023
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5/5
★★★★★
Top!
Océane B.
purchased on 19/04/2023
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4/5
★★★★☆
Very fast and careful shipment, unfortunately one of the bags of perlites was torn because it was too small or fragile for so many contents - a shame. The transparent jars are perfect
Guillaume L.
purchased on 16/04/2023
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Answer from
Plant and Stories
Hello Guillaume,
First of all, we'd like to thank you for taking the time to leave a review of your experience. We're delighted that you appreciated the speed of shipment and the quality of our transparent jars.
However, we are sorry to hear that one of your perlite bags was torn upon receipt of your order. We understand how frustrating this can be, and apologize for the inconvenience.
Your feedback is essential in helping us to identify areas for improvement in our service. We will take into account your comment regarding the packaging of the perlite bags and strive to optimize our packaging to avoid similar incidents in the future.
Customer satisfaction is our top priority, and we do our utmost to provide an impeccable shopping experience. Your trust in our store is precious, and we want to ensure that every order is delivered in perfect condition.
Thank you again for your constructive feedback, and we look forward to serving you again soon. If you need anything or have any other suggestions to share, please don't hesitate to contact us directly.
Best regards,
The Plant and Stories team
First of all, we'd like to thank you for taking the time to leave a review of your experience. We're delighted that you appreciated the speed of shipment and the quality of our transparent jars.
However, we are sorry to hear that one of your perlite bags was torn upon receipt of your order. We understand how frustrating this can be, and apologize for the inconvenience.
Your feedback is essential in helping us to identify areas for improvement in our service. We will take into account your comment regarding the packaging of the perlite bags and strive to optimize our packaging to avoid similar incidents in the future.
Customer satisfaction is our top priority, and we do our utmost to provide an impeccable shopping experience. Your trust in our store is precious, and we want to ensure that every order is delivered in perfect condition.
Thank you again for your constructive feedback, and we look forward to serving you again soon. If you need anything or have any other suggestions to share, please don't hesitate to contact us directly.
Best regards,
The Plant and Stories team
5/5
★★★★★
Very happy with my purchases, fast shipping and well packaged, I will order again.
Nolwenn P.
purchased on 04/04/2023
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5/5
★★★★★
A very nice team, top plants and substrates, thank you and see you soon!
Angélique M.
purchased on 27/03/2023
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5/5
★★★★★
Fast and accurate reception. Thank you very much!
Florent M.
purchased on 13/04/2023
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5/5
★★★★★
Order arrived quickly , plants in perfect condition , I recommend . ☺️🙂
Marie J.
purchased on 07/04/2023
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5/5
★★★★★
I am very satisfied
Nathalie F.
purchased on 11/04/2023
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5/5
★★★★★
Everything is great as usual and the delivery is super fast!
Maëva B.
purchased on 12/04/2023
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5/5
★★★★★
TOP!
Manon C.
purchased on 10/04/2023
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5/5
★★★★★
Another beautiful, well-packaged order with magnificent plants.
Muriel R.
purchased on 09/04/2023
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5/5
★★★★★
Well-protected plants, ultra-fast delivery times and a top-notch team. Don't change a thing.
Franck D.
purchased on 10/04/2023
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5/5
★★★★★
Very serious site with perfect plant packaging and fast delivery I recommend
Maryline M.
purchased on 08/04/2023
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5/5
★★★★★
It's probably my favorite plant E-SHOP! Laura and her team pamper us. Shipping is always very fast, which guarantees healthy plants or cuttings, the packaging is meticulous, the plants are magnificent (even more beautiful than the photos on the site). in short: a TOP address!
Daria L.
purchased on 09/04/2023
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5/5
★★★★★
Hello, it is not the fault of plant and stories but of the delivery I had two pots broken because the package was opened and repacked.
Jerome G.
purchased on 10/04/2023
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5/5
★★★★★
Smiles and a warm welcome 👍
John B.
purchased on 08/04/2023
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5/5
★★★★★
I am very satisfied with my order, I recommend Plant and Stories 100%.
Aurore G.
purchased on 05/04/2023
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